4/10 Poor
Patrick
6 Jun 2023
Liked: Staff & service
On my way to Heilbronn I got an email saying my booking had been cancelled. When I got there the man told me they have issues with Expedia bookings and it was fully booked. However as I’d already paid I decided to wait around, and managed to get a room as someone didn’t turn up. Also someone in the next room was very loud all night but that was probably just a one-off. Overall the price was good and the service was alright once there, but I would highly recommend booking directly with them instead of through Expedia! Also be aware that the service desk is only open limited hours and there is no breakfast available.