2/10 Terrible
John H., Treasure Island
3 Dec 2023
Liked: Cleanliness
Not happy
Pros: Property and view was as advertised and better.
Cons: When we checked in the man who met us (Klaus) told us we should not have been able to book the property in November because the entire area is shut down until Mid December. He was right. After 2 nights of travelling 45 minutes to find a place to eat we had to leave. I contacted Hannah and asked for a refund for 3 of the 4 remaining nights of our stay and relayed the conversation with Klaus and she told us too bad and it was our responsibility to do our due diligence to check if the area was open or not. Shame on you Hannah. I cannot recommend this property because of how we were treated and if you want to stay at Hannah's property make sure you do your due diligence before you book.
John H.
Stayed 6 nights in Nov 2023