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Merchants Manor

4.0 star property
Eco-certified hotel with full-service spa and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Merchants Manor

Balcony
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; British cuisine
Designer toiletries, hair dryer, dressing gowns, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Western Terrace, Falmouth, England, TR11 4QJ
  • Falmouth University
    3 min walk
  • Gyllyngvase Beach
    10 min walk
  • Falmouth Aquarium
    12 min walk
  • Newquay (NQY-Newquay Cornwall)
    54 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 20.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Cosy Room

Highlights

Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 18.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
Bathrobes
  • 20.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
St Michael's Resort
Pool
Breakfast included
Spa
Kids pool
4.3 out of 5, Excellent, (722)
The price is NZ$296
for 1 night
includes taxes & fees
19 Nov - 20 Nov
St Michael's Resort

About the area

Falmouth

At Merchants Manor you'll be within just a 10-minute stroll of Falmouth University and Gyllyngvase Beach. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body treatments. The restaurant, Rastella, serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a conference centre and laundry facilities. Free full breakfast is available. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Falmouth hotel include The Lizard and Falmouth Aquarium.

What's nearby

  • Falmouth University - 3 min walk
  • Gyllyngvase Beach - 10 min walk
  • Swanpool Beach - 13 min walk
  • Pendennis Castle - 3 min drive
  • Maenporth Beach - 10 min drive

Getting around

  • Penmere Station - 9 min walk
  • Newquay (NQY-Newquay Cornwall) - 54 min drive

Restaurants

  • ‪The Packet Station - ‬12 min walk
  • ‪Gylly Beach Cafe - ‬9 min walk
  • ‪The Kings Head - ‬12 min walk
  • ‪Boo Koos - ‬12 min walk
  • ‪The Meat Counter - ‬11 min walk

About this property

Merchants Manor

Eco-certified hotel with full-service spa and free breakfast
Merchants Manor offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a sauna, and a library are also featured at the eco-certified Merchants Manor. Free self parking is available.

Smoking is allowed in designated areas at this Edwardian Falmouth hotel.

  • 39 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1910
  • Full breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Merchants Manor offers 39 accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rastella

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Edwardian architecture
  • Fireplace in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 12 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Frequently asked questions

What is the cancellation policy at Merchants Manor?

Merchants Manor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Merchants Manor?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Merchants Manor on 17 Nov 2024 start from NZ$292.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Merchants Manor?

Yep, Merchants Manor has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Merchants Manor?

Yep, Merchants Manor is a short 10-minute walk from Gyllyngvase Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Merchants Manor?

Yep, there is an onsite spa at Merchants Manor. You'll enjoy services like body treatments.

Does Merchants Manor have a pool?

Merchants Manor has an indoor pool.

What makes Merchants Manor a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Merchants Manor.

Does Merchants Manor serve breakfast?

Yep, complimentary full breakfast is offered at Merchants Manor.

Is there a free airport shuttle available at Merchants Manor?

No, Merchants Manor does not offer an airport shuttle service.

Is there a bar or restaurant at Merchants Manor?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Merchants Manor?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Merchants Manor Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 78 reviews" "
Rating 8 - Good. 29 out of 78 reviews" "
Rating 6 - Okay. 10 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 4 out of 78 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Stayed 1 night in Sep 2023

6/10 Okay

SW

Disliked: Staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

THP SYSTEMS LTD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but needs human touch
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Stayed 1 night in Sep 2022

2/10 Terrible

Jean-Michel

Business traveller
Disliked: Staff & service, property conditions & facilities
Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Aimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay as always
Comfortable stay and easy covid procedure
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and friendly. Room was lovely and the bar area is perfect.
Stayed 1 night in Nov 2021

2/10 Terrible

Gavin

Stayed 1 night in Oct 2021

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated hotel with big, comfortable rooms. Breakfast selection was good. I really appreciated the fast charging electric car charger in the car park as I recently changed to an electric car. Swimming pool was a decent size.
Stayed 4 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Well located hotel, with amenities, free parking and great as a base for exploring Falmouth. However, for the price paid the standards expected fell short of the 4* billing. Staff were extremely polite and conscientious in intention, however fell short on simple tasks (e.g. fulfilling breakfast orders, booking sitting for a cream tea, over-booking the swimming pool, inconsistent turning down of the room). The hotel stay for the value unfortunately leaves you feeling a little short changed. It was a pleasant stay in a fantastic seaside town, but it wasn't a mind-blowing experience.
Stayed 4 nights in Jul 2021

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough stars
Booked this hotel for a night get away, can't fault the staff or the hotel. Excellent conditions and overall service
Stayed 1 night in Sep 2020

4/10 Poor

Rose, London

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Leaves a lot to be desired for the price we paid for a « comfy  king » with sea view balcony. Bed was poor quality and on wheels, balcony was tiny and sea view non existent. Hot tub in pool was freezing and the wait staff was slow and forgetful. I would not return here.
Stayed 5 nights in Aug 2020

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean nice decor. Disappointed with surly nature of one of reception staff. No gluten free bread available. Variable waiting staff sometimes erratic with service but generally good. Would stay again.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service from te time I walked through the door! Excellent restaurant menu & great food, staff very attentive & polite. Overall a wonderful stress free experience.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome on day one, after a glass of bubbly we were kead to our room., which was nicely decorated and comfortable. For such a big room, the bathroom was very small however, and we felt a little too cramped. Restaurant serve a good continental breakfast , never tried the cooked. Evening menu a little pretentious, but local provenance is a desirable feature on it and quality was good. Spa complex was nice, although the advertised sauna doesn't work any more. The rest was nice though.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the "reception" being met in the lounge by lovely staff with a tablet to check us in... and a glass of champain and truffles. The food was superb. A limited vegitarian menue however thye offered to add more to the menue the following nights. They could not have been more helpfull
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The breakfast staff were great, very attentive and nothing was to much trouble - well run team Receptionists - The Australian lady was so nice and welcoming, excellent customer service skills and showed an interest in the guests - not sure what I can say re the other receptionists without being very negative. Room basic for a boutique hotel and in need of a refresh. Location great for both the town and beach
Stayed 7 nights in Jun 2019

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bijou Hotel
Checked in for 3 days while performing at Falmouth Shanty Festival, lovely hotel, clean and comfortable . Easy walk into town. Breakfast good as well. Recommended
Stayed 3 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of stairs, but very comfortable.
Stayed 2 nights in Jun 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019