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Steigenberger Grandhotel & Spa

Beachfront, with full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Steigenberger Grandhotel & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Beach/ocean view
Junior Suite
4 restaurants, lunch served
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
The price is NZ$313
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
Liehrstrasse 11, Heringsdorf, MV, 17424
  • Ahlbeck Beach
    1 min walk
  • Heringsdorf Beach
    8 min walk
  • Usedom Treetop Walk
    9 min walk
  • Heringsdorf (HDF)
    20 min drive

Similar properties

Pool
the breeze
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Breakfast included
Spa
Pet-friendly
4.7 out of 5, Exceptional, (51)
The price is NZ$376
for 1 night
includes taxes & fees
19 Nov - 20 Nov
the breeze

About the area

Seebad Heringsdorf

A family-friendly stay in Heringsdorf awaits you at Steigenberger Grandhotel & Spa. Within steps you'll find Islands of the Baltic Sea and Usedom Nature Park. Highlights at this beachfront resort include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Baltic Sea Grand SPA can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The theme restaurant, SEASIDE Thai Cuisine, is open for dinner. DELBRÜCK Bar & Lounge is the resort's own cocktail bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site indoor swimming pool and free kids' club. 1549 square feet (144 square metres) of event facilities include a meeting room and conference space. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning buffet breakfast is served between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of free train pick-up service. .In the area of this Heringsdorf resort, you'll find Swinoujscie Beach.
View more Resorts in Seebad HeringsdorfOpens in a new window

What's nearby

  • Ahlbeck Beach - 1 min walk
  • Heringsdorf Pier - 9 min walk
  • Ahlbeck Pier - 17 min walk
  • Tropenhaus Bansin - 8 min drive
  • Bansin Beach - 12 min drive

Getting around

  • Seebad Heringsdorf Station - 8 min walk
  • Heringsdorf (HDF) - 20 min drive

Restaurants

  • ‪Uwe's Fischerhütte - ‬15 min walk
  • ‪Usedomer Brauhaus - ‬12 min walk
  • ‪Seebrücke Ahlbeck - ‬15 min walk
  • ‪O'ne - ‬11 min walk
  • ‪Wirtshaus Leo - ‬11 min walk

About this property

Steigenberger Grandhotel & Spa

Beachfront, with full-service spa
Steigenberger Grandhotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this resort measures 1549 square feet (144 square metres) and includes conference space. A health club, a sauna, and spa services are also featured at the family-friendly Steigenberger Grandhotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Heringsdorf resort.

  • 169 guestrooms or units
  • 5 levels
  • 7 buildings
  • 4 dining venues
  • 1549 sq ft of conference space
  • 144 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Steigenberger Grandhotel & Spa offers 169 accommodations with minibars and a safe. Rooms open to balconies or patios. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Baltic Sea Grand SPA has 15 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 3 years old are not allowed in the spa without adult supervision.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Onsite parking available only on request
  • Parking on site (EUR 24 per day)
  • Extended parking on site (EUR 24 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 39 for adults and EUR 39 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bistro WATERFRONT
  • DELBRÜCK Bar & Lounge
  • LILIENTHAL Usedom
  • SEASIDE Thai Cuisine
  • SPA Lounge HIIUMAA

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Beach toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,549 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 39 for adults and from EUR 39 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Self-parking fee: EUR 24 per day
  • Extended parking fee: EUR 24 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Grandhotel Heringsdorf Resort
Steigenberger Grandhotel Heringsdorf
Steigenberger Grandhotel Hotel Heringsdorf
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel Spa
Steigenberger Grandhotel & Spa Resort
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf
Steigenberger Grandhotel & Spa Resort Heringsdorf

Frequently asked questions

What is the cancellation policy at Steigenberger Grandhotel & Spa?

Steigenberger Grandhotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Grandhotel & Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Steigenberger Grandhotel & Spa on 1 Dec 2024 start from NZ$303.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Grandhotel & Spa?

Yep, Steigenberger Grandhotel & Spa has a self car park for EUR 24 per day. Additionally there is extended parking for EUR 24 per night.

Are there any beaches close to Steigenberger Grandhotel & Spa?

Yep, Steigenberger Grandhotel & Spa is a short 1-minute walk from Ahlbeck Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Steigenberger Grandhotel & Spa?

Yep, Baltic Sea Grand SPA is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Steigenberger Grandhotel & Spa have a pool?

Steigenberger Grandhotel & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Steigenberger Grandhotel & Spa?

Steigenberger Grandhotel & Spa features a full-service spa, a health club and an outdoor pool. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Steigenberger Grandhotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Steigenberger Grandhotel & Spa.

Is Steigenberger Grandhotel & Spa family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as baby monitors and children's slippers in the guestrooms, it's no surprise that Steigenberger Grandhotel & Spa is a hit with families.

Does Steigenberger Grandhotel & Spa serve breakfast?

Yeah, buffet breakfast is available daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Steigenberger Grandhotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Steigenberger Grandhotel & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Steigenberger Grandhotel & Spa?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Steigenberger Grandhotel & Spa?

Furry friends are welcome at Steigenberger Grandhotel & Spa, with food and water bowls on offer.

Steigenberger Grandhotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 298 reviews" "
Rating 8 - Good. 70 out of 298 reviews" "
Rating 6 - Okay. 12 out of 298 reviews" "
Rating 4 - Poor. 1 out of 298 reviews" "
Rating 2 - Terrible. 2 out of 298 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

K, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel perhaps some attention needs to be paid to replenishing shampoo/soap in the wellness area
Stayed 2 nights in Jan 2020

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was even better than we expected from the advertisements that led us to choose it. We stayed for three nights and would happily have stayed longer. The catering for breakfast was first class as was everything about the hotel. No effort was spared to help guests to be comfortable.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Svetlana

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a nice location, with a very good breakfast selection. Prices are reasonable and food is great. What dented our experience was the inconsistent level of friendliness of the staff, which ranged from a genuine very eager to please to (from a UK perspective plain) rude.
Stayed 3 nights in Feb 2018

10/10 Excellent

james, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. every thing is your finger tips
everything about the hotel was very good. especially for an english speaking person. food was very good and is such a nice place for a holiday.

10/10 Excellent

Ina, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The hotel fits perfectly into this great place. The room is great, as well as the restaurants, breakfast and Spa. Rent a bicycle to explore the town or cross the street to the beach. I'll come back!

8/10 Good

Thomas, Zug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for relexed weekend
Great Hotel for a relaxed stay - very friendly staff - great opening hours for spa and breakfast Only minus: Pools in the spa area are fairly small and not very warm (no jacuzzi)- Breakfast was good overall good but for hotels at this price & star level they usually tent to be a bit better

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good facilities, service needs improving.
Hotel is new and shiny and the facilities are clearly the best in town. However, the service level is patchy and does not reflect the excellent infrastructure. Credit where it’s due, the restaurant staff are very good. The food outlets we tried, the main restaurant and the bistro bar, both ran very well. The front desk and the bar service however are not delivering 5 star service. The front desk team seemed unsure about everything. Whilst we were there the internet went down i.e. both the business centre and the wifi. There seemed no urgency to do anything about this. By day 4 when we left, still not working. I imagine that had the tills stopped then the IT hiccup might have been fixed! There is a lot of technology in this hotel and they must have in-house IT. Totally unacceptable at these prices and more annoying by the shrugging of shoulders when asked when it would be fixed. The bar area too is most unwelcoming verging on intimidating. Overall not good enough to guarantee a return visit.

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit wieder!
Stayed 2 nights in Jul 2024

8/10 Good

Ole Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Simone

Stayed 8 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Valerij

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat mir sehr gut gefallen. Das Zimmer war top und auch das Frühstücksangebot war super.Auch der Spa Bereich, besonders die Sauna hat mir gefallen.
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne helle Zimmer, nettes Personal und super Frühstück.
Stayed 1 night in Feb 2024

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist absolut top. Eine Wohlfühloase in direkter Strandnähe. Leider ist es im Flurbereich und in den Fahrstühlen zu warm und stickig.
Stayed 2 nights in Sep 2023

10/10 Excellent

René

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr tolle großzügige Anlage mit einem tollen Außenpool. Fantastisches Frühstück und sehr freundliches Personal in allen Bereichen
Stayed 5 nights in Sep 2023

10/10 Excellent

Cleopatra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbarer Aufenthalt
Stayed 3 nights in Sep 2023

6/10 Okay

Stefanie

Stayed 2 nights in Sep 2023

8/10 Good

Cindy, Rostock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2023

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel - Sanierungsbedarf
Optimale Lage, sehr gutes Frühstücksbuffet, für die mitgebrachten Ebikes gibt es in der Tiefgarage leider nur eingeschränkten Platz, das Hotel bedarf einer Sanierung der Teppichböden in Gängen und Hotelzimmer
Stayed 10 nights in Jul 2023

10/10 Excellent

Betina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fremragende
Fantastisk hotel på en super beliggenhed. Super morgenmadsbuffet med bl.a. kokke der lavede omelet, spejlæg m.m. Laktosefri og glutenfri produkter. Gode senge og store værelser. Hvis man skal finde noget negativt, kunne begge opvarmede pools være nogle grader varmere.
Stayed 5 nights in Jul 2023

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023