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Knossos Beach Bungalows Suites Resort & Spa

5.0 star property
Luxury hotel on the beach, with outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Knossos Beach Bungalows Suites Resort & Spa

Spa Suite Seafront with Private Heated Pool | View from room
Spa Suite Seafront with Private Heated Pool | Terrace/patio
Aerial view
Aerial view
Premium bedding, minibar, in-room safe, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • All-inclusive
  • Bar
  • On private beach
  • Breakfast available
  • Room service

Explore the area

Map
On the waterfront, Kokkini Chani, Hersonissos, Crete Island, 71500
  • Watercity Waterpark
    5 min drive
  • Knossos Archaeological Site
    12 min drive
  • Yefsis Main Restaurant
    1 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    11 min drive

Room options

View all photos for 2 Bedroom Island Suite Seafront

Premium bedding, minibar, in-room safe, blackout curtains

2 Bedroom Island Suite Seafront

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
  • 76 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Suite Seafront

View from room

Suite Seafront

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Island Suite Seafront with Private Heated Pool and Beach Access

Island Suite Seafront with Private Heated Pool and Beach Access

Island Suite Seafront with Private Heated Pool and Beach Access

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Partial Sea View (Beach Cabana)

View from room

Suite, Partial Sea View (Beach Cabana)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Island Suite Seafront

Premium bedding, minibar, in-room safe, blackout curtains

Island Suite Seafront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Bungalow Seafront

Bungalow Seafront

Bungalow Seafront

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Sea View Spa Suite with Private Heated Pool and Beach Cabana

Premium bedding, minibar, in-room safe, blackout curtains

Sea View Spa Suite with Private Heated Pool and Beach Cabana

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 52 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Partial Sea View (2 Beach Cabanas)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Partial Sea View (2 Beach Cabanas)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
2 bedrooms
Premium bedding
Bathrobes
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Bungalow, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Bungalow, Resort View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 2 King Beds OR 2 Single Beds

View all photos for Basic Suite, Resort View (Beach Cabana)

Premium bedding, minibar, in-room safe, blackout curtains

Basic Suite, Resort View (Beach Cabana)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 38 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View (2 Beach Cabanas)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View (2 Beach Cabanas)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
  • 76 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Bungalow Partial Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Bungalow Partial Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Room, 2 Bedrooms (Knossos Boutique)

Comfort Room, 2 Bedrooms (Knossos Boutique)

Comfort Room, 2 Bedrooms (Knossos Boutique)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds and 2 Single Beds

View all photos for Signature Room (Knossos Boutique)

Signature Room (Knossos Boutique)

Signature Room (Knossos Boutique)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
Free bottled water
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Sea View (Beach Cabana)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, Sea View (Beach Cabana)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, blackout curtains

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room (Knossos Boutique)

Comfort Room (Knossos Boutique)

Comfort Room (Knossos Boutique)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Spa Suite Seafront with Private Heated Pool

Spa Suite Seafront with Private Heated Pool

Spa Suite Seafront with Private Heated Pool

Highlights

Patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for 2 Bedroom Spa Suite Sea View with Private Heated pool and 2 Beach Cabanas

Premium bedding, minibar, in-room safe, blackout curtains

2 Bedroom Spa Suite Sea View with Private Heated pool and 2 Beach Cabanas

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 92 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

Similar properties

Exterior

Palmera Beach - Adults Only

Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (133)
The price is NZ$173
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Palmera Beach - Adults Only

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Knossos Beach Bungalows Suites Resort & Spa. You'll be 13.1 km (8.2 mi) from Heraklion Port. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and a private beach. .A day of pampering at KB SPA can include deep-tissue massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Amvrosia Main Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and sauna. Plus you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Hersonissos hotel include Dinosauria Park and Watercity Waterpark.

What's nearby

  • Watercity Waterpark - 5 min drive
  • Heraklion Port - 11 min drive
  • Heraklion Archaeological Museum - 12 min drive
  • Knossos Archaeological Site - 12 min drive
  • Palace of Knossos - 13 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 11 min drive

Restaurants

  • ‪Taverna Ambrosia - ‬4 min drive
  • ‪Cicada Seascape Experience - ‬4 min drive
  • ‪Ξερολιθιά & Ελιά - ‬2 min drive
  • ‪News Cafe Beach Bar - ‬5 min drive
  • ‪Senso - ‬4 min drive

About this property

Knossos Beach Bungalows Suites Resort & Spa

Luxury hotel on the beach, with outdoor pool
Some rates at Knossos Beach Bungalows Suites Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Knossos Beach Bungalows Suites Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as windsurfing and waterskiing.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 1 floor
  • 136 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Built in 1975
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Knossos Beach Bungalows Suites Resort & Spa offers 136 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, dressing gowns and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

KB SPA has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Amvrosia Main Restaurant
  • Si La Restaurant
  • Swell Restaurant

Things to do

  • Beach yoga
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Heated pool
  • Indoor pool
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Piano
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water skiing
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November, December, January, February and March:
  • Bar/Lounge
  • Beach
  • Business centre
  • Dining venue
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Knossos Beach
Knossos Beach Bungalows
Knossos Beach Bungalows Chersonissos
Knossos Beach Bungalows Hotel
Knossos Beach Bungalows Hotel Chersonissos
Knossos Beach Bungalows Hotel Gouves
Knossos Beach Bungalows Gouves
Knossos Bungalows Suites & Spa
Knossos Beach Bungalows Suites
Knossos Beach Bungalows Suites Resort Spa
Knossos Beach Bungalows Suites Resort & Spa Hotel
Knossos Beach Bungalows Suites Resort & Spa Hersonissos
Knossos Beach Bungalows Suites Resort & Spa Hotel Hersonissos

Frequently asked questions

What is the cancellation policy at Knossos Beach Bungalows Suites Resort & Spa?

Knossos Beach Bungalows Suites Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Knossos Beach Bungalows Suites Resort & Spa?

Yep, Knossos Beach Bungalows Suites Resort & Spa has a free self car park.

Are there any beaches close to Knossos Beach Bungalows Suites Resort & Spa?

The closest beach to Knossos Beach Bungalows Suites Resort & Spa is Sarandaris Beach (12.6 km).

Is there a spa on site at Knossos Beach Bungalows Suites Resort & Spa?

Yep, KB SPA is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Knossos Beach Bungalows Suites Resort & Spa have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Knossos Beach Bungalows Suites Resort & Spa?

Knossos Beach Bungalows Suites Resort & Spa features a private beach, a full-service spa and an outdoor pool.

What makes Knossos Beach Bungalows Suites Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Knossos Beach Bungalows Suites Resort & Spa.

Does Knossos Beach Bungalows Suites Resort & Spa serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Knossos Beach Bungalows Suites Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Knossos Beach Bungalows Suites Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Knossos Beach Bungalows Suites Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Knossos Beach Bungalows Suites Resort & Spa?

Furry friends are welcome at Knossos Beach Bungalows Suites Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Knossos Beach Bungalows Suites Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 376 reviews" "
Rating 8 - Good. 105 out of 376 reviews" "
Rating 6 - Okay. 35 out of 376 reviews" "
Rating 4 - Poor. 14 out of 376 reviews" "
Rating 2 - Terrible. 10 out of 376 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

damien, Sandwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful with the traditional all white structures with nice stone walkways with great landscaping. The staff at this hotel are the best at reception Manos, in dining Niki and Anastasia just to name few, This was second stay and they put us in our same fabulous room which overlooked the beach with private sitting area, separate sunbathing area with chaises and outside shower. Got sick and they arranged for doctor to meet in room, the juggled things to extend us for two more nights in the middle of high season.The only thing is our room needs a little renovation the laminate flooring edges were peeling and deck paint flaking off showing its time for a refresh. The only other thing is in the airport landing path so planes fly in all day and night which sometimes is annoying.That all said without hesitation we will gladly go back to see George and his dog Hermes again.
Stayed 8 nights in Aug 2024

8/10 Good

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were upgraded to a bungalow upon arrival but couldn’t find the cabana reserved for it anywhere on the beach. The food was good at the buffet. We like to eat outside, but we were overwhelmed by the amount of cigarette smoke at almost every meal.
Stayed 3 nights in Sep 2024

6/10 Okay

Bruce

Liked: Staff & service
Nice place. Advertised as a five star but far from it. Staff friendly and helpful. Food good but DO NOT buy the meal package
Stayed 3 nights in Sep 2024

6/10 Okay

Steven

Travelled with partner
Disliked: Staff & service
Was nice many families. Hotel is nicer to the all inclusive guests. Also I registered 3 complaints with the front desk and nothing was done to correct it. After I complained they said they would get back to me via phone / email within 2 days has been over 10 days and no one has contacted me. Also let me add I called to follow up and got the same line someone will be in touch. My main issue was the ants invading my room through cracks in the baseboards and tile in the bathroom area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best we really enjoyed our stay,beach food
Stayed 5 nights in Aug 2024

2/10 Terrible

Alexandros

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty , mold in the shower. Dan had rust and an inch of dust on it. Table in our room was filled with coffee stains. Whole resort smelled like frying oil. I didn’t not stay - left shortly after check in. Awaiting refund
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly welcome. This luxury hotel caters to everyone, even our furry babies. It has an excellent day spa, similar to or even better than Crown Day Spa in Melbourne. Breakfast is included. There are two swimming pools, a gym, and sunbeds on a private beach. Amazing ocean views and close to town. Highly recommended for families and couples but perhaps not the first option for solo travellers.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

8/10 Good

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

najwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W
Stayed 3 nights in Aug 2024

8/10 Good

najwan

Liked: Staff & service
Disliked: Property conditions & facilities
Y
Stayed 3 nights in Aug 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, ok experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the individual bungalows
Stayed 5 nights in Jul 2024

10/10 Excellent

JamieLee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. Our ocean view suite was amazing. The food was 8/10 stars.
Stayed 3 nights in Jun 2024

10/10 Excellent

KARINE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach and sun beds are nice, beach bar and service are nice as well. There is nothing to do outside of the resort unless to take a taxi( 30 euros one way)to go to Heraklion city center
Stayed 4 nights in Jun 2024

6/10 Okay

Richard, Pittsburgh

Travelled with family
Liked: Amenities
Pros: Nice people and kind staff. The location is very quiet (although perhaps a little too quiet). The surroundings are absolutely beautiful. Cons: On our first night, we encountered four massive cockroaches in the room. These insects were about the size of my thumb and were flying. One even came close to climbing on my wife’s head during the night. We promptly requested another room, which meant that at 1 a.m. on our first night, we had to call and get a different room. So, after unpacking, we had to pack everything back up, only to unpack again. It was a disappointing start to our stay. However, once we were in the new room, we didn’t encounter any more roaches. Unfortunately, we overheard someone in another room going through a similar experience. General: This resort is not the place to stay if you’re looking for nightlife. However, it’s conveniently located (just a 10-minute drive) to some nice outdoor beach bars and has a beautiful view of the private beach and water.
Stayed 4 nights in Jun 2024

8/10 Good

Rosa

Travelled with partner
Liked: Amenities
Beautiful hotel
Stayed 6 nights in Jun 2024

8/10 Good

r

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot but far from Stuff. Good food, great views, food beach. Bring a bigger cup for your drinks.
Stayed 5 nights in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2024

10/10 Excellent

Martin

Stayed 1 night in May 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well situated on the beach and has two very good restaurants. The highlight for us all were the charming staff and we enjoyed our few days very much. You do get used to planes flying quite low overhead. The hotel is freshly painted and there is a gym and a well appointed spa.
Stayed 5 nights in May 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 3 nights in May 2024

6/10 Okay

Serghei

Liked: Cleanliness, staff & service, property conditions & facilities
The Free WiFi is almost inexistent in the room. The breakfast & dinner at the main restaurant is very good but the lunch at SiLa is not good at all. The concierge has no idea about the points of interest in the area.
Stayed 9 nights in May 2024

10/10 Excellent

Maida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property left nothing to desire. The room we had was clean, quiet and perfectly situated facing the beach. There was a full wall of a window to view a beautiful coastline with no obstruction at all. The staff was very friendly and helpful at turn of our stay. I just wish we had more time to stay longer.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 4 nights in Apr 2024