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The Island - Adults Only

5.0 star property
Adults-only luxury on the beach

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Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Front of property - evening/night
Room (Cool with shared Infinity pool)
Free daily buffet breakfast
Deluxe Double Room
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool

Explore the area

Map
Vlihadas str., Kato Gouves, Hersonissos, Crete Island, 70014
  • Popular LocationGouves Beach9 min drive
  • Popular LocationPort of Hersonissos10 min drive
  • Popular LocationCrete Golf Club13 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)17 min drive

Room options

Deluxe Double Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Rainfall showerhead
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Single Room (Sole)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

Gallery Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Junior Room (Casual)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Room,Sharing Pool (Pool Casual)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Room (Cool with shared Infinity pool)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Room (Casual)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Suite

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Room, Private Pool, Sea View

Highlights

Balcony or patio
Private pool
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Signature Double or Twin Room (Casual)

Highlights

Balcony or patio
Private pool
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Bathrobes
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Design Double Room, Pool Access, Sea Facing

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Jetted bath
Bathrobes
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Economy Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Suite, Private Pool, Sea View

Highlights

Balcony or patio
Private pool
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Room (Cool)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 23.1 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Exclusive Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at The Island - Adults Only. Within a 20-minute stroll, you'll find Ekklisia Agios Konstantinos and Marina Beach. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Bathhouse can include deep-tissue massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The buffet restaurant, The Kitchen, serves Mediterranean cuisine and is open for breakfast and dinner. Yachting is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Business amenities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Hersonissos hotel, attractions include Port of Hersonissos and Star Beach Water Park.

What's nearby

  • Gouves Beach - 9 min drive
  • Convention Centre Creta Maris - 10 min drive
  • Port of Hersonissos - 10 min drive
  • Star Beach Water Park - 11 min drive
  • Crete Golf Club - 13 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 17 min drive

Restaurants

  • ‪Sailing Cafe - ‬19 min walk
  • ‪The Kitchen - ‬4 min walk
  • ‪The Island Bar & Restaurant - ‬3 min walk
  • ‪Baraki Cafe - ‬19 min walk
  • ‪Aphrodite Beach Bar - ‬20 min walk

About this property

The Island - Adults Only

Adults-only luxury on the beach
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Island - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers outdoor tennis courts, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 298 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
The Island - Adults Only offers 298 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Bathhouse has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Languages

Dutch, English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Kitchen
  • The Stone Lunchrestaurant
  • The Taverna
  • The Veranda BarRestaurant
  • Yachting

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Communal pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Island Chersonissos
Island Hotel Chersonissos
Island Hotel Gouves
Island Gouves
The Island Adults Only
The Island - Adults Only Hotel
The Island - Adults Only Hersonissos
The Island - Adults Only Hotel Hersonissos

Frequently asked questions

What is the cancellation policy at The Island - Adults Only?

The Island - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Island - Adults Only?

As of 16 Jul 2024, prices found for a 1-night stay for 2 adults at The Island - Adults Only on 17 Jul 2024 start from NZ$427.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Island - Adults Only?

Yep, The Island - Adults Only has a free self car park. Onsite parking is limited.

Are there any beaches close to The Island - Adults Only?

Yep, The Island - Adults Only is a short 16-minute walk from Marina Beach.

Is there a spa on site at The Island - Adults Only?

Yep, The Bathhouse is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Island - Adults Only have a pool?

Yep, and guests recommend it! The Island - Adults Only has 3 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Island - Adults Only?

The Island - Adults Only features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes The Island - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Island - Adults Only.

Is The Island - Adults Only family-friendly?

No, The Island - Adults Only is an adults-only property.

Does The Island - Adults Only serve breakfast?

Yep, complimentary buffet breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Island - Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Island - Adults Only?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at The Island - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Island - Adults Only?

No, pets are not allowed.

The Island - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 175 reviews" "
Rating 8 - Good. 39 out of 175 reviews" "
Rating 6 - Okay. 14 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 3 out of 175 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley Yanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Nicola Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and welcoming staff. Great breakfast selection. Very clean and good facilities. Recommend the room with shared private pool. Some good restaurants around the hotel but nice food in the resort restaurants as well. Would recommend
Stayed 9 nights in Sep 2023

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great times in Crete
Beautiful resort, the staff are friendly and make you feel welcome. We got there late after a delay from the ferry and they gave us a bottle of white wine and small dinner. The buffet breakfast is great and so have many choices that way you can satisfy your need. The room is big enough a had a semi-private pool and the beach is just across the road and you can hear the waves from out room.
Stayed 3 nights in Oct 2023

4/10 Poor

Rheanna

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I am a world traveler. I have stayed in 5 star accomodations all over the world, including many beachfront properties. I have also stayed at 2 star hotels and everything in between. This is the worst resort I have ever been to. There is zero information on the website regarding many things I think people need to be aware of. There were 3 of us traveling and we had to have a larger room because of this. The room is at the back of the property, it takes a good 10 min up and down MANY stairs to get to the room. It was perfectly horrendous. I am disabled but not in a wheelchair, I did ask about this ahead of time and was told it was accessible. I was traveling with my elderly mother and it really was hard on her as well. JUST TO GET TO THE BEACH (which is all the way to the front of the property and THEN across the street) took so much out of us that we only went for 1/2 of one day. And other people, just from the public, were there as well. We had to fight to find a chair. No food or drink for sale except for a guy in a van that was driving up and down the street selling fruit. We stayed in the pool area the following day. I was very disappointed because I have a pool at home. I stayed here to be able to use the beach but it was so much work and effort just to get there and find a chair, much less pack food and drink for the day we just gave up. There was an included breakfast buffet, it was okay. The pool area drinks and food were both good and not overly expensive.

4/10 Poor

Rowena

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Olger, elmwood park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellman security and servers best hard working and cooks and housekeeping very nice !
Stayed 5 nights in Aug 2023

8/10 Good

Jason

Stayed 4 nights in Aug 2023

10/10 Excellent

natalie

Stayed 2 nights in Aug 2023

10/10 Excellent

Naama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
At dinner you must pay for any drinks even tap water and when approaching front desk, first thing you hear is always 'no'
Stayed 3 nights in Jul 2023

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
The wifi is very poor all over the resort. The drinks at dinner are paid only (not even free tap water), when you ask something the first answer is 'No'. The pools are not clean. The quality of the food is very low and not lined in 5 star hotels standards. All hotels have pools, all hotel have nice rooms. This hotel dont let you feel welcomed and value for money.
Stayed 3 nights in Jul 2023

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager at front of house great eva or Effie. The other front of house staff should be more personable interaction with guest s upon leaving not even a goodbye or smile
Stayed 3 nights in Jun 2023

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome resort that’s caters to all your needs. Great friendly staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

David James

Travelled with partner
This was the most beautiful resort i have stayed at. The staff are amazing, friendly and cant do enough to make it a proper 5 star feeling. I highly recommend staying here. My review can never do justice to how they treat you and how the experience feels.
Stayed 7 nights in Jun 2023

10/10 Excellent

Steffanie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here at the end of our 2 week trip to Crete. Our room had a semi-private plunge pool which was amazing. The main pools are very nice also but hard to get a seat at unless you go early morning to grab a lounger. The buffet breakfast was excellent though I wish it started earlier than 7:30am because we had to forego it our last morning due to our departure time. The room was spacious and we also had a large deck area with loungers. The beach is directly across the road and we could hear the waves from our room. We had the buffet dinner once when we arrived and then we enjoyed dinner at a couple of local tavernas within 5-10 minutes walk. Cute little area and nice resort to stay at if you are looking for this type of vacation. Not particularly Greek but again, you can leave the resort to venture out. It is also only 20 minutes to Knossos which was great!
Stayed 3 nights in Jun 2023

10/10 Excellent

David Barrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great choice of bars, restaurants and pools. Spacious room with a great balcony and view. Easy walking distance to shops, cafes and restaurants outside the hotel. No children!
Stayed 4 nights in May 2023

10/10 Excellent

John, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I'm not much for resorts, but we needed a holiday from our holiday. The area isn't much, but The Island is lovely - low-key, lots of pools, several dining options, a nice beach, and our own semi-private pool. The staff was warm and friendly, and always ready to lend a hand. Even a rainy day was fine, as we hung out and read and ate lunch in one of the secondary dining areas, and walked along the beach when the weather finally cleared.
Stayed 2 nights in Jun 2023

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Island resort was to be the “piece de resistance” to our European vacation & the one accommodation that we spent a lot of money on … nearly 2 grand (aud) for 1 week, so not cheap!!!!! We booked & paid 6 months in advance, hoping and wishing that we’d get the best of the “Cool Rooms” with the most spectacular Sea View. This was not the case. I don’t know how they allocate rooms, but my room was the “runt of the litter” from a balcony & sea view point. I was bitterly disappointed ☹️ I spoke to Reception, they changed my room after much tooing and frowing. The Island is such a big resort, we were just a number really. F&B staff were always friendly & happy to assist with anything we wanted & Sarah on the front desk was super happy all the time. Breakfast was included and there was such a wonderful amount of options. We ate dinner at the restaurant a couple of nights, it’s good value at Euro 20 per head & again, plenty of options. The pools are beautiful too & having the beach across the road was great. There were a few great restaurants in the surrounding areas for lunch and dinner if you didn’t want to eat at the resort. Not great for shopping in that area of Crete. To summarize, the resort is very quiet, lots of couples & no one (other than us) appeared to be having a wow of a time haha! It’s a great resort for relaxing, swimming.
Stayed 7 nights in May 2023

10/10 Excellent

Rachel Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property. Great location and great staff. Loved the different amenities and being able to walk to the beach. Walso loved all the places to eat in waking distance. Only bad thing was the wifi rarely worked which is a bummer.
Stayed 9 nights in May 2023

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay here.
Stayed 6 nights in May 2023

10/10 Excellent

Monika, Arlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 3 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

4/10 Poor

Christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service is horrible. AC was not working in our room and we asked many times to fix it but no one ever came. Cannot give u a glass of water, u have to buy your own bottle everytime. Very disappointing experience overall considering the price paid. We bought 3 rooms together 6 months before the dste but were all separated.
Stayed 4 nights in Aug 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The hotel was lovely. Never a problem getting a sunbed. Food was good quality and choice the only thing that is not the hotels fault is it is in the direct flight path although after a few days you don’t notice so much
Stayed 4 nights in Aug 2022