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The Island - Adults Only

5.0 star property
Adults-only beachfront hotel with an indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Island - Adults Only

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Poolside bar
Junior Room
Room (Cool with shared Infinity pool)
4 bars/lounges, 2 poolside bars, beach bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Spa
  • Restaurant
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
Vlihadas str., Kato Gouves, Hersonissos, Crete Island, 70014
  • Marina Beach
    16 min walk
  • Cretaquarium
    8 min drive
  • Gouves Beach
    9 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    17 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Rainfall showerhead
Hairdryer
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Sole)

In-room safe, desk, blackout curtains, iron/ironing board

Single Room (Sole)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Gallery Double or Twin Room

Gallery Double or Twin Room

Gallery Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (Casual)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Room (Casual)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Room,Sharing Pool (Pool Casual)

Room,Sharing Pool (Pool Casual)

Room,Sharing Pool (Pool Casual)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room (Cool with shared Infinity pool)

Room (Cool with shared Infinity pool)

Room (Cool with shared Infinity pool)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room (Casual)

In-room safe, desk, blackout curtains, iron/ironing board

Classic Room (Casual)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Private Pool, Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, Private Pool, Sea View

Highlights

Balcony or patio
Private pool
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Signature Double or Twin Room (Casual)

In-room safe, desk, blackout curtains, iron/ironing board

Signature Double or Twin Room (Casual)

Highlights

Balcony or patio
Private pool
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Shower/bath combination
Eco-friendly toiletries
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Design Double Room, Pool Access, Sea Facing

Design Double Room, Pool Access, Sea Facing | Terrace/patio

Design Double Room, Pool Access, Sea Facing

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Jetted bath
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double or Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Economy Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite, Private Pool, Sea View

Superior Suite, Private Pool, Sea View

Superior Suite, Private Pool, Sea View

Highlights

Balcony or patio
Private pool
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Cool)

Room (Cool)

Room (Cool)

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 23.1 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Exclusive Double or Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Exclusive Double or Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Bathrobes
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Palmera Beach - Adults Only
Pool
Hot tub
All-inclusive
Spa
4.4 out of 5, Excellent, (130)
The price is NZ$127
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Palmera Beach - Adults Only

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at The Island - Adults Only. Within a 20-minute stroll, you'll find Marina Beach and Ekklisia Agios Konstantinos. Highlights at this beachfront hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Bathhouse can include deep-tissue massages, body wraps and body scrubs along with hydrotherapy and mani/pedis. The buffet restaurant, The Kitchen, serves Mediterranean cuisine and is open for breakfast and dinner. Yachting is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and gym. Business amenities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 5-property class Hersonissos hotel, attractions include Heraklion Port and Star Beach Water Park.

What's nearby

  • Marina Beach - 16 min walk - 1.4 km
  • Gouves Beach - 9 min drive - 2.1 km
  • Port of Hersonissos - 10 min drive - 8.4 km
  • Star Beach Water Park - 11 min drive - 9.6 km
  • Crete Golf Club - 13 min drive - 10.9 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 17 min drive

Restaurants

  • ‪The Kitchen - ‬1 min walk
  • ‪The Island Bar & Restaurant - ‬3 min walk
  • ‪Coffee Corner Γουβες - ‬3 min drive
  • ‪Atlantis Bar - ‬3 min drive
  • ‪Mylos Taverna - ‬5 min walk

About this property

The Island - Adults Only

Adults-only beachfront hotel with an indoor pool
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Island - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers outdoor tennis courts, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 298 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
The Island - Adults Only offers 298 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Bathhouse has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Languages

Dutch, English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Kitchen
  • The Stone Lunchrestaurant
  • The Taverna
  • The Veranda BarRestaurant
  • Yachting

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Island Chersonissos
Island Hotel Chersonissos
Island Hotel Gouves
Island Gouves
The Island Adults Only
The Island - Adults Only Hotel
The Island - Adults Only Hersonissos
The Island - Adults Only Hotel Hersonissos

Frequently asked questions

What is the cancellation policy at The Island - Adults Only?

The Island - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Island - Adults Only?

Yep, The Island - Adults Only has a free self car park. Onsite parking is limited.

Are there any beaches close to The Island - Adults Only?

Yep, The Island - Adults Only is a short 16-minute walk from Marina Beach.

Is there a spa on site at The Island - Adults Only?

Yep, The Bathhouse is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Island - Adults Only have a pool?

The Island - Adults Only has 3 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Island - Adults Only?

The Island - Adults Only features 2 poolside bars, 3 outdoor pools and a full-service spa.

What makes The Island - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at The Island - Adults Only.

Is The Island - Adults Only family-friendly?

No, The Island - Adults Only is an adults-only property.

Does The Island - Adults Only serve breakfast?

Yep, complimentary buffet breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Island - Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Island - Adults Only?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at The Island - Adults Only?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Island - Adults Only?

No, pets are not allowed.

The Island - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 129 out of 203 reviews" "
Rating 8 - Good. 48 out of 203 reviews" "
Rating 6 - Okay. 16 out of 203 reviews" "
Rating 4 - Poor. 6 out of 203 reviews" "
Rating 2 - Terrible. 4 out of 203 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shareef

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a room with a private pool overlooking the beach. The pool area itself was like a little mini beach. I was very impressed with the set up. My wife really enjoyed the spa and she received several treatments. It was very enjoyable for her. That’s where our experience differs. Our first sessions at the spa, my wife got her services done by the charming Manager. The employee I got was less than enthusiastic. It could be because my weight or ethnicity, I’m not sure. I like paying quality and so I just stopped the scrub halfway through. The front aren’t necessarily welcoming either. Maybe there’s not a lot of African-Americans that come here. Most of the dinning staff were friendly and attentive. I like the place but I would not go back. If I spend a couple thousand on a room. I don’t want workers of the establishment to make me feel uncomfortable.
Stayed 8 nights in Jul 2024

10/10 Excellent

ALI ONUR, rutherford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vacation spot.
Stayed 9 nights in Jul 2024

8/10 Good

Kerry

Liked: Cleanliness
Stayed 7 nights in Jun 2024

8/10 Good

Jurg

Liked: Staff & service, room comfort
Nice room, pool could have been cleaner. Hydromassage pool had not enough water so not all the jets were working. TV in the room had no movie Chanel
Stayed 4 nights in Jul 2024

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service ,, they make me upgrade, and late check out,, the view is amazing from all the restaurants with beautiful sunset,, the food great and the pool was very clean,, and super nice sandy beach
Stayed 6 nights in Jul 2024

8/10 Good

Tara, Newburyport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Haeyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only peaceful.easy parking.
Stayed 7 nights in Jun 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Christopher, Sunbury

Stayed 4 nights in Jun 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Location and friendly staff !
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was clean, classy, well maintained and felt luxurious. It is a long way from anything but the beach, although that beach is perfect and there are plenty of bars and reataurants along the coast. Getting to any sights or cities will require an expensive taxi or a car, but the hotel is so luxurious and relaxing you many not want to leave!
Stayed 7 nights in May 2024

10/10 Excellent

Rebecca

Travelled with partner, Travelled with group
Liked: Amenities
We liked the cleanliness and the staff was amazing. We would definitely stay again.
Stayed 7 nights in May 2024

10/10 Excellent

Aganetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
We had a fantastic stay at The Island. The hotel staff were attentive and courteous, going out of their way to ensure our stay was the best it could be. The beach was excellent, as were the different pool areas within the hotel, offering something for everyone. Breakfast was also very good, although we did not eat at the hotel during the evening, due to the various restaurants available close by.
Stayed 7 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hayley Yanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Nicola Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and welcoming staff. Great breakfast selection. Very clean and good facilities. Recommend the room with shared private pool. Some good restaurants around the hotel but nice food in the resort restaurants as well. Would recommend
Stayed 9 nights in Sep 2023

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great times in Crete
Beautiful resort, the staff are friendly and make you feel welcome. We got there late after a delay from the ferry and they gave us a bottle of white wine and small dinner. The buffet breakfast is great and so have many choices that way you can satisfy your need. The room is big enough a had a semi-private pool and the beach is just across the road and you can hear the waves from out room.
Stayed 3 nights in Oct 2023

4/10 Poor

Rheanna

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I am a world traveler. I have stayed in 5 star accomodations all over the world, including many beachfront properties. I have also stayed at 2 star hotels and everything in between. This is the worst resort I have ever been to. There is zero information on the website regarding many things I think people need to be aware of. There were 3 of us traveling and we had to have a larger room because of this. The room is at the back of the property, it takes a good 10 min up and down MANY stairs to get to the room. It was perfectly horrendous. I am disabled but not in a wheelchair, I did ask about this ahead of time and was told it was accessible. I was traveling with my elderly mother and it really was hard on her as well. JUST TO GET TO THE BEACH (which is all the way to the front of the property and THEN across the street) took so much out of us that we only went for 1/2 of one day. And other people, just from the public, were there as well. We had to fight to find a chair. No food or drink for sale except for a guy in a van that was driving up and down the street selling fruit. We stayed in the pool area the following day. I was very disappointed because I have a pool at home. I stayed here to be able to use the beach but it was so much work and effort just to get there and find a chair, much less pack food and drink for the day we just gave up. There was an included breakfast buffet, it was okay. The pool area drinks and food were both good and not overly expensive.

4/10 Poor

Rowena

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Olger, elmwood park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellman security and servers best hard working and cooks and housekeeping very nice !
Stayed 5 nights in Aug 2023

8/10 Good

Jason

Stayed 4 nights in Aug 2023