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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Lobby lounge
Exterior
Beach
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is NZ$189
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪12 min walk‬
  • Rainbow Falls
    ‪4 min drive‬
  • Port of Hilo
    ‪8 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Separate bedroom
Portable fan
Private bathroom
Living room
Wardrobe
  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Free rollaway/extra beds
Fridge
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Free rollaway/extra beds
Fridge
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Down duvet
Blackout curtains
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

Highlights

Free rollaway/extra beds
Fridge
Ceiling fan
Daily housekeeping
Wardrobe
  • Sleeps 1
  • 1 Single Bunk Bed

About the area

Hilo

Wild Ginger Hotel puts you in the centre of Hilo, 1 km (0.6 mi) from Hilo Farmers Market and 3.5 km (2.2 mi) from Rainbow Falls. Highlights at this hotel include free continental breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a garden and a picnic area. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning free breakfast is served. .Sights within a 15-minute drive of this Hilo hotel include Kaumana Caves County Park and Onekahakaha Beach Park.

What's nearby

  • Hilo Farmers Market - 12 min walk - 1.0 km
  • Rainbow Falls - 4 min drive - 3.0 km
  • University of Hawaii at Hilo - 5 min drive - 3.5 km
  • Coconut Island Park - 5 min drive - 3.9 km
  • Port of Hilo - 8 min drive - 5.4 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with a ceiling fan. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English

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  • Free WiFi
  • Laundry
  • Housekeeping
4.0 out of 5, Very good, 1,141 reviews
The price is NZ$272
includes taxes & fees
29 Mar - 30 Mar
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Wild Ginger Hotel?

Wild Ginger Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wild Ginger Hotel?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on 31 Mar 2025 start from NZ$188.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wild Ginger Hotel?

Yep, Wild Ginger Hotel has a free self car park.

Are there any beaches close to Wild Ginger Hotel?

The closest beach to Wild Ginger Hotel is Onekahakaha Beach Park (5.4 km).

Is Wild Ginger Hotel family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Wild Ginger Hotel is a hit with families.

Does Wild Ginger Hotel serve breakfast?

Yep, visitors speak well of the free continental brekkie here! Available daily from 7:30 AM to 9:30 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Wild Ginger Hotel?

No, Wild Ginger Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Wild Ginger Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Wild Ginger Hotel?

No, only service animals are allowed.

Wild Ginger Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 657 reviews
Rating 8 - Good. 140 out of 657 reviews
Rating 6 - Okay. 69 out of 657 reviews
Rating 4 - Poor. 55 out of 657 reviews
Rating 2 - Terrible. 118 out of 657 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
This place was horrible. Poor lighting. No AC. Dirty Rooms. told it takes 10-15 minutes to heat up water so if we needed hot water sooner, they offered a public shower on the main floor. I did not stay here! Checked out right after I checked in.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep your expectations very low!
Down the creek stairs, and once you get past the construction site, you can make your way to the room. Not a bad size. I wouldn’t say it felt “clean” but tried to have a shower and it pretty much “spat” at me. Was told I could go back up stairs to shower up there.nno thanks. The noise… all night the birds or whatever just drove me insane! So loud!! The “continental breakfast” was a begal or a small stoggy blueberry muffin. Some dodge looking egg. No coffee but creamer out for coffee. Weird. For the price, and I somehow paid a lot less than “advertised” on a special deal. It was still 3 times more than what I’d have wanted to pay.
Stayed 1 night in Dec 2024

2/10 Terrible

Philip

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like living in a jungle. Flies, bugs, spiders, even a lizard in the room. Towels were dirty and stained, amenities were expired, no hot water when showering. There was mold on the breakfast food items and coffee machine was not working and didn't have coffee available last 4 days out of 7 days stay.
Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building is clean but old, the roof can use a good cleaning and fresh paint. No issue with hot water for shower. Breakfast is ok, fresh fruit, bagel, muffins.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice people on the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria C

Stayed 5 nights in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Marjory

Travelled with partner
Liked: Staff & service
Lovely staff who were very helpful. The property was built in 1920 by the grandfather of the young lady who managed the hotel during our visit. She told us that plans are being made to refurbish the hotel. We stayed in the ocean view room where the views are stunning. The hotel does need some modenisation in some parts.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property that is a great retreat in spite of it's foibles. Three years ago when I stayed he my concern was the safety of the neighborhood. There has been a remarkable change for the better. For the price you can't beat it. The staff is wonderful.
Stayed 1 night in Nov 2024

8/10 Good

Benshun, Millburn

Travelled with family
Liked: Staff & service, amenities
Good staff, nice to people
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

2/10 Terrible

Sheryll

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was difficult to find and seedy, no hot water the very sweet front desk girl was told to tell anyone who complained to use the lobby shower
Stayed 1 night in Oct 2024

4/10 Poor

Adrian

Disliked: Cleanliness, property conditions & facilities
Do better
The room we were in was a bit dirty such as a lot of dust and stuff on the bed that we ended up wiping off aswell as under the red was a used q-tip and more trash, more importantly the pillow looked stained or maybe it was mold we didn’t know, the blanket that was provided in the room was one of those blue moving blankets that’s it, that and a very thin sheet was all we had, we even tried to go buy our own blankets for the night however the stores were closed at the time. Will not be back that’s for sure
Stayed 1 night in Oct 2024

4/10 Poor

Cathrine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an old hotel no hot shower i woke up with some bug in my room but bed was comfortable restaurant nearby they provide basic breakfast only stayed for a night
Stayed 1 night in Oct 2024

8/10 Good

Nathaniel, Raleigh

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

sree ram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a dump , and the most unhygienic place I have ever been to , the bathroom was full of bugs and the actual maintainace was very pathetic , paints peeling everywhere , the facilities were horrible , they did not provide fresh towels , they left damp Towels on the bed , the I have lots of picture to share , when asked they were rude and asked to contact Expedia , this was the single Most worst experience of my life , it was very unhygienic , unsanitary and completely unsafe , Thai property should be removed from your listing , bare minimum checks should have been done by your team , this is just not acceptable , we had no choice but to stay as it was a late check in and there were no options , Expedia needs to take responsibility and act
Stayed 2 nights in Oct 2024

10/10 Excellent

Simone

Travelled with group
Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazingly welcoming.It's a wonderful Hilo institution that is a local treasure.
Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Great staff. It is a rustic hotel (no AC, TV, sloped floors, etc) But it was comfortable with a very nice staff. Don’t let first impressions scare you off. I loved falling asleep to the frogs and other night life.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ellen Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not believe any above 2 star review. The worst ever and I have been around the world. I continue to report fake reviews. I suspect the pictures over a decade old. Dirty, moldy, buggy, should be condemned.

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my first night, so i extended my stay by two days. Don't listen to the folks who prefer a sterile "downtown" hotel experience - The Wild Ginger IS Hawai'i. Historic building, amazing staff, and the convenience of being right on the edge of downtown Hilo. Minutes from lava tubes, waterfalls, and beaches. Will definitely stay here again next time I'm on the Big Island!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2024

6/10 Okay

Victor

Stayed 1 night in Oct 2024

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older building, one of the oldest operating hotels on the island. Don't pass this one up: just outside of downtown Hilo, affodrable, and the kind of character your want in a room in paradise. Hot water takes a bit to get going, so be patient, but that's the only drawback. The staff are amazing, the courtyard is a beautiful micro slice of the island, and the rooms are more than sufficient! Biggest fridge in a hotel anywhere yet for me! A five minute drive or 10 minute walk from downtown: either way, it's a great lodging experience. If I'm ever here again, i know where I'll be staying. Mahalo, Wild Ginger!
Stayed 1 night in Oct 2024

2/10 Terrible

Cara, Davie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not worth what we paid per night. The smell of the room was awful. The fan and light did not work. Had to get two fans from the front and they were also dirty. Would not recommend.
Stayed 1 night in Sep 2024