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The Westin Hilton Head Island Resort & Spa

4.0 star property
Beachside hotel to enjoy 3 outdoor pools and white sand beach

Photo gallery for The Westin Hilton Head Island Resort & Spa

2 bars/lounges, poolside bar
Suite, 1 King Bed
Pillow-top beds, in-room safe, desk, laptop workspace
Meeting facility
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$489
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
2 Grasslawn Ave, Hilton Head Island, SC, 29928-5583
  • Folly Field Beach Park
    ā€Ŗ15 min walkā€¬
  • Shelter Cove Harbour
    ā€Ŗ9 min driveā€¬
  • Coligny Beach
    ā€Ŗ14 min driveā€¬
  • Hilton Head Island, SC (HHH)
    ā€Ŗ9 min driveā€¬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Resort View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront

Room, 1 King Bed, Balcony, Oceanfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront

Room, 2 Queen Beds, Balcony, Oceanfront

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Resort View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Resort view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • Resort view
  • 50 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony (Island)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • Water view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (View)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Island, View)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Island, View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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Hilton Beachfront Resort & Spa Hilton Head Island

Mid Island
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,279 reviews
The price is NZ$490
includes taxes & fees
21 Apr - 22 Apr
Hilton Beachfront Resort & Spa Hilton Head Island

About the area

Hilton Head Island

At The Westin Hilton Head Island Resort & Spa, you'll be 6.9 km (4.3 mi) from Shelter Cove Harbour and 7.1 km (4.4 mi) from Coastal Discovery Museum. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Heavenly Spa by Westin can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The seafood restaurant, The Carolina Room, serves seafood and is open for breakfast, lunch and dinner. Oceans is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and 24-hour gym. Other amenities include a hot tub, a sauna and a 24-hour business centre. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Sights within a 15-minute drive of this Mid Island hotel include Sea Pines Forest Preserve and The Sandbox.

What's nearby

  • Port Royal Golf Club - 9 min walk - 0.8 km
  • Folly Field Beach Park - 15 min walk - 1.3 km
  • Singleton Beach - 6 min drive - 4.0 km
  • Shelter Cove Harbour - 9 min drive - 7.0 km
  • Coligny Beach - 14 min drive - 9.2 km

Getting around

  • Hilton Head Island, SC (HHH) - 9 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬4 min drive
  • ā€ŖStarbucks - ā€¬5 min drive
  • ā€ŖCoco's on the Beach - ā€¬6 min drive
  • ā€ŖCoconutz Sportz Bar - ā€¬17 min walk
  • ā€ŖLincoln & South Brewing Company - ā€¬5 min drive

About this property

The Westin Hilton Head Island Resort & Spa

Beachside hotel to enjoy 3 outdoor pools and white sand beach
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at The Westin Hilton Head Island Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/cafĪ˜. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This eco-certified hotel also offers a 24-hour fitness centre, a hot tub and a steam room. For a fee, parking is available.

This Hilton Head Island hotel is smoke free.

  • 419 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Westin Hilton Head Island Resort & Spa offers 419 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Heavenly Spa by Westin has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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4.5 out of 5, Wonderful, 1,007 reviews
The price is NZ$677
includes taxes & fees
11 May - 12 May
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Property amenities

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ingredients
  • Oceans
  • Splash
  • The Carolina Room
  • View 32

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 36-hole golf course
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Heated pool
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 37,000 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.75 per accommodation, per night.
  • Resort fee: USD 42.85 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and Eurocard. Cash is not accepted.Ā 

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Head Island Westin
Hilton Head Island Westin Resort
Westin Hilton Head Island
Westin Hilton Head Island Resort
Westin Resort Hilton Head Island
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head & Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head Island Resort & Spa Hotel
The Westin Hilton Head Island Resort & Spa Hilton Head Island

Frequently asked questions

What is the cancellation policy at The Westin Hilton Head Island Resort & Spa?

The Westin Hilton Head Island Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Hilton Head Island Resort & Spa?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at The Westin Hilton Head Island Resort & Spa on 21 Apr 2025 start from NZ$410.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa has a covered self car park with in/out privileges for USD 20 per day.

Are there any beaches close to The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa is a short 4-minute walk from Folly Field Beach. Fun beach activities include volleyball, waterskiing and windsurfing. You can also find motor boats and boat tours.

Is there a spa on site at The Westin Hilton Head Island Resort & Spa?

Yep, Heavenly Spa by Westin is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Westin Hilton Head Island Resort & Spa have a pool?

Yep, and guests love it! The Westin Hilton Head Island Resort & Spa has 3 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Hilton Head Island Resort & Spa?

The Westin Hilton Head Island Resort & Spa features 3 outdoor pools, a heated pool and a full-service spa.

What makes The Westin Hilton Head Island Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Westin Hilton Head Island Resort & Spa.

Is The Westin Hilton Head Island Resort & Spa family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, it's no surprise that The Westin Hilton Head Island Resort & Spa is a hit with families.

Is there a free airport shuttle available at The Westin Hilton Head Island Resort & Spa?

No, The Westin Hilton Head Island Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Hilton Head Island Resort & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Hilton Head Island Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Hilton Head Island Resort & Spa?

Dogs are welcome at The Westin Hilton Head Island Resort & Spa, with dog exercise areas on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa has a 36-hole golf course. You will also find a golf driving range.

The Westin Hilton Head Island Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1006 reviews
Rating 8 - Good. 230 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I absolutely loved this place! We we stayed here in January it was peaceful, quiet, and very relaxing. Exactly what we were hoping for on a getaway. We will definitely be coming back here. 10/10 RECOMMENDED
Stayed 4 nights in Jan 2025

2/10 Terrible

kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Service desk we call over 10 times and no would answer the phone, so after 3 hrs trying to relax , we decided to go to dinner we are room i all the way over the other side of the hotel , so when we left we call at reception , we asked then why would no one answer the phone they said we ate sorry , we came back agfter dinner still no TV what the hell is wrong with this place and staff theres hardly any one here at the resort , but they way its run is not the same either i ve been coming here on and of for 20 years now im going to change my hotel next time will not stay at the weston again , now
Stayed 2 nights in Jan 2025

10/10 Excellent

Helder

Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with partner
Clean, friendly staff and great views from our room.
Stayed 2 nights in Jan 2025

8/10 Good

Gerald

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not what we expected
We expected a better experience based on the price per night. The hotel was nice but very understaffed, they did not clean the room even when we asked 3 times for it to be cleaned. No trash cans in the room. No one was able to help with bags, pool towels etc. and very long lines in the front desk. When checking out there were charges to our bill that were incorrect, and the lady was not very friendly about it. Overall I would not go back. But the place has a beautiful beach in front of it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pedro, ROSWELL

Stayed 1 night in Dec 2024

8/10 Good

Isaac, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Adjoining rooms not soundproofed. Three elevators, two were not operational for three days. Sort of ridiculous for a hotel of this size.
Stayed 2 nights in Dec 2024

10/10 Excellent

Myriam

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is family oriented. My family and I spent Christmas of 2024 at the Westin and the decorations were gorgeous. I highly recommend this resort for couples and families.
Stayed 2 nights in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
In one room the fridge wasnā€™t working. In the second room the tub wasnā€™t draining. There is no where to get water after the store closes so we called the front desk. They said they would bring water but didnā€™t. We called 15 minutes later, still no water. We called 45 minutes after the first call for the third time and thankfully got a manager that was surprised that hadnā€™t brought the water up yet. He then promptly brought us water. One 8 ounce cup of milk from the store is $7. Bring your own drinks because everything is pricy.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Blanca, Palmetto Bay

Stayed 2 nights in Oct 2024

10/10 Excellent

FAREED

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to have weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort. Very clean.
Stayed 2 nights in Nov 2024

4/10 Poor

George

Stayed 2 nights in Nov 2024

6/10 Okay

Lontonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Joe

Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Travelled with family
Property was nice, clean, and staff were very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

jacarra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Peachtree City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy, Beaufort

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024