The Westin Hilton Head Island Resort & Spa

4.0 star property
Beachfront, with full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Hilton Head Island Resort & Spa

Meeting facility
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Meeting facility
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
2 Grasslawn Ave, Hilton Head Island, SC, 29928-5583
  • Barony Course at Port Royal Golf Club
    3 min walk
  • Port Royal Golf Club
    9 min walk
  • Folly Field Beach Park
    15 min walk
  • Hilton Head Island, SC (HHH)
    9 min drive

Room options

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Resort View (Mobility/Hearing Accessible, Tub)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View (Mobility/hearing Accessible Room)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View (Balcony)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Oceanfront (Oceanfront, Balcony)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Oceanfront (Oceanfront, Balcony)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Resort View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Double Bed, Balcony, Resort View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • 50 sq m
  • Resort view
  • Sleeps 6
  • 1 Double Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony, View (Island)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, View (Balcony)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony, View (Island, Balcony)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View (Balcony)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow-top bed
Bathrobes
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Hilton Head Island

At The Westin Hilton Head Island Resort & Spa, you'll be 6.9 km (4.3 mi) from Shelter Cove Harbour and 7.1 km (4.4 mi) from Coastal Discovery Museum. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Heavenly Spa by Westin can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The seafood restaurant, The Carolina Room, serves seafood and is open for breakfast, lunch and dinner. Oceans is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and 24-hour gym. Other amenities include a hot tub, a sauna and a 24-hour business centre. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Sights within a 15-minute drive of this Mid Island hotel include Sea Pines Forest Preserve and The Sandbox.

What's nearby

  • Port Royal Golf Club - 9 min walk
  • Folly Field Beach Park - 15 min walk
  • Shelter Cove Harbour - 9 min drive
  • Coligny Plaza - 12 min drive
  • Coligny Beach - 14 min drive

Getting around

  • Hilton Head Island, SC (HHH) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Coco's on the Beach - ‬6 min drive
  • ‪Coconutz Sportz Bar - ‬17 min walk
  • ‪Lincoln & South Brewing Company - ‬5 min drive

About this property

The Westin Hilton Head Island Resort & Spa

Beachfront, with full-service spa
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at The Westin Hilton Head Island Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This eco-certified hotel also offers a 24-hour fitness centre, a hot tub and a steam room. For a fee, parking is available.

This Hilton Head Island hotel is smoke free.

  • 419 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq. m of conference space
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Westin Hilton Head Island Resort & Spa offers 419 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and change of bedsheets can be requested.

Heavenly Spa by Westin has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ingredients
  • Oceans
  • Splash
  • The Carolina Room
  • View 32

Family friendly

  • 3 outdoor pools
  • Children's games
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 37,000 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.75 per accommodation, per night.
  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Pool access
  • Self-parking
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Head Island Westin
Hilton Head Island Westin Resort
Westin Hilton Head Island
Westin Hilton Head Island Resort
Westin Resort Hilton Head Island
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head & Spa
The Westin Hilton Head Island Resort Spa
The Westin Hilton Head Island Resort & Spa Hotel
The Westin Hilton Head Island Resort & Spa Hilton Head Island

Frequently asked questions

What is the cancellation policy at The Westin Hilton Head Island Resort & Spa?

The Westin Hilton Head Island Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Hilton Head Island Resort & Spa?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Hilton Head Island Resort & Spa on 18 Nov 2024 start from NZ$266.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa has valet parking for USD 30 per day.

Are there any beaches close to The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa is a short 4-minute walk from Folly Field Beach. Fun beach activities include volleyball, waterskiing and windsurfing. You can also find motor boats and boat tours.

Is there a spa on site at The Westin Hilton Head Island Resort & Spa?

Yep, Heavenly Spa by Westin is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Hilton Head Island Resort & Spa have a pool?

Yep, and guests love it! The Westin Hilton Head Island Resort & Spa has 3 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Hilton Head Island Resort & Spa?

The Westin Hilton Head Island Resort & Spa features 3 outdoor pools, a heated pool and a full-service spa.

What makes The Westin Hilton Head Island Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Westin Hilton Head Island Resort & Spa.

Is The Westin Hilton Head Island Resort & Spa family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, it's no surprise that The Westin Hilton Head Island Resort & Spa is a hit with families.

Is there a free airport shuttle available at The Westin Hilton Head Island Resort & Spa?

No, The Westin Hilton Head Island Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Hilton Head Island Resort & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Hilton Head Island Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Hilton Head Island Resort & Spa?

Dogs are welcome at The Westin Hilton Head Island Resort & Spa, with dog exercise areas on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at The Westin Hilton Head Island Resort & Spa?

Yep, The Westin Hilton Head Island Resort & Spa has a 36-hole golf course. You will also find a golf driving range.

The Westin Hilton Head Island Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1006 reviews" "
Rating 8 - Good. 237 out of 1006 reviews" "
Rating 6 - Okay. 119 out of 1006 reviews" "
Rating 4 - Poor. 63 out of 1006 reviews" "
Rating 2 - Terrible. 45 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Garbutt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

MONICA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Will not be back
Beware this hotel charges for alot of unnecessary fees. Carpet in hallways smells very bad it needs to be taking up. And also will not allowed u to check in early or check out late. It’s all a bunch of bull crap.
Stayed 1 night in Aug 2024

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
My daughter and I celebrated her 27th birthday! The hotel was very nice! Beds were very comfortable. The only issue we had was how far the elevator was from the lobby and the elevator was small. Not much management can do about that. Overall we loved it and will definitely come back!
Stayed 1 night in Jul 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Laurel

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that the resort was on the beach and had 3 pools/1 hot tub. It had 3 restaurants (all serving almost very similar food though) and a “Starbucks” which was very quick to serve. It had a kids club that we did not use. We had also brought our dog. They have a little unfenced dog park to the side of the hotel for our dog to play and relieve himself. The resort was convenient but also quiet. Major shopping and others restaurants just a short drive away. The price we paid for our quick weekend stay was decent for a nice resort during the peak summer months.
Stayed 2 nights in Jul 2024

8/10 Good

Ivona

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed the layouts of the resort, grounds and beach. We did not enjoy the added fee for chairs on the beach, the rooms were nice and clean although in a resort like this I wouldn't expect shower curtains in the bathing, our shower curtain was dirty at the bottom
Stayed 2 nights in Jul 2024

6/10 Okay

Andrea

Travelled with family
Not sure if we got a subpar room because we went through a third-party but looked like wallpaper was peeling off the walls in the bathroom. The shower head didn’t work properly. And room looked tired.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tikesha

Liked: Cleanliness
Stayed 3 nights in Jul 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon entry the front desk clerk was very dismissive to questions and concerns on my reservation. I still haven’t been told the full story ,but I think the confusion at the front desk somehow checked me in into two rooms. It’s a shame I can’t get a straight logical answer so I have to assume. This may have been fixed if the desk and manager would have took a few seconds to hear my concerns The check in person was rude and unfortunately my card was charged full price as well as having a full reservation already paid through Expedia. I was told when my card was swiped for incidentals but the entire room was charged. I told the manager that extra charged hurt our vacation plans financially on the trip but my concerns were ignored. I was told it would be returned to me in 3 days. During checkout I asked to speak to the manager that I had previously raised concerns with during check in and the same manager refused on speak to me and sent out a staffer to deal with me. When I returned home I received an email from Expedia that the hotel told them it was my fault and my money would not be returned. I have left numerous messages for a manager or accounting to call, but all request for help or conversation with site leadership haven’t been met. I really love these properties but the way I have been treated has caused me to look at this organization differently. Please be careful on check-in and don’t trust the site leadership when they tell you they will do something.
Stayed 2 nights in Jul 2024

10/10 Excellent

Taleshia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this Resort... Had an amazing stay. Food was great. Room was beautiful. Staff was nice. The worst part for trying to get a rideshare for an early morning flight. It was impossible. Ending up spending a lot on a taxi service back to the Savannah airport... They really should offer a shutyle service. Other than that i would recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Just fun all around
Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Stayed 2 nights in Jul 2024

10/10 Excellent

Cazmir

Stayed 2 nights in Jul 2024

10/10 Excellent

Dieco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay and can't wait to come back and visit. Thank you! :)
Stayed 2 nights in Jul 2024

8/10 Good

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Myra

Stayed 2 nights in Jul 2024

10/10 Excellent

Gina

Stayed 1 night in Jul 2024