Mitsui Garden Hotel Hiroshima (Hiroshima, JPN): Reviews & Deals from NZ$100

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Hiroshima hotel in Hiroshima City Centre with 24-hour front desk and coffee shop/cafe

Dates

February 2025

March 2025

In-room safe, desk, laptop workspace, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Housekeeping

Parking available

Laundry

includes taxes & fees

11 Feb - 12 Feb

Explore the area

9-12 NakaMachi Naka-Ku, Hiroshima, Hiroshima-ken, 730-0037

Hiroshima Central Shopping District
‪3 min walk‬
Hiroshima Peace Memorial Park
‪9 min walk‬
Kamiyacho
‪10 min walk‬
Hiroshima (HIW-Hiroshima - Nishi)
‪7 min drive‬

Room options

Standard, Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
City view
Sleeps 1
1 Large Single Bed

Combined shower/bathtub, free toiletries, hair dryer, slippers

Accessible , 1 bed (+ extra), Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

21 sq m
City view
Sleeps 2
1 Large Single Bed and 1 Single Sofa Bed

Deluxe , 2 beds, Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

29 sq m
City view
Sleeps 2
2 Large Single Beds

Standard Double Room, Smoking (Single Use)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

16 sq m
City view
Sleeps 1
1 Double Bed

Junior Suite , 2 beds , Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Separate bedroom

Hairdryer

Shower/bath combination

Toilet with electronic bidet

56 sq m
City view
Sleeps 2
2 Double Beds

Standard Double Room, Non Smoking (Single Use)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

16 sq m
City view
Sleeps 2
1 Double Bed

Standard, Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
City view
Sleeps 2
1 Large Single Bed

Deluxe , 1 bed King , Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

34 sq m
City view
Sleeps 2
1 King Bed

Standard Double Room, Smoking (For 2 Adults)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

16 sq m
City view
Sleeps 2
1 Double Bed

Standard Double Room, Non Smoking (For 2 Adults)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

16 sq m
City view
Sleeps 3
1 Double Bed

Moderate Queen Room, Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

19 sq m
City view
Sleeps 2
1 Queen Bed

Run of the House, For 1 person, Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
Sleeps 1
1 Single Bed

Moderate Twin Room , Non Smoking [For 2 Adults]

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 4
2 Large Single Beds

Run of the House, For 1 person, Non Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
Sleeps 1
1 Single Bed

Run of the House, For 2 persons, Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
Sleeps 2
1 Double Bed

Run of the House, For 2 persons, Non Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
Sleeps 2
1 Double Bed

Standard , 1 bed Double, Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

16 sq m
City view
Sleeps 2
1 Double Bed

Moderate Twin Room (3 Beds), Non Smoking [For 3 Adults]

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 5
2 Large Single Beds and 1 Single Bed

Standard , 1 bed Double , Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

16 sq m
City view
Sleeps 2
1 Double Bed

Superior , 2 beds, Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 2
2 Large Single Beds

Moderate Queen Room, Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

19 sq m
City view
Sleeps 2
1 Queen Bed

Superior , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 3
2 Large Single Beds and 1 Single Sofa Bed

Moderate Twin Room , Smoking [For 2 Adults]

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 2
2 Large Single Beds

Standard , 1 bed Queen , Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

19 sq m
City view
Sleeps 2
1 Queen Bed

Standard , 1 bed Queen, Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

19 sq m
City view
Sleeps 2
1 Queen Bed

Superior , 2 beds (+ extra) , Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 3
2 Large Single Beds and 1 Single Sofa Bed

Moderate Twin Room (3 Beds), Smoking [For 3 Adults]

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 3
2 Large Single Beds and 1 Single Bed

Standard , 1 bed Single , Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
City view
Sleeps 1
1 Large Single Bed

Standard , 1 bed Single, Non Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

15 sq m
City view
Sleeps 1
1 Large Single Bed

Superior , 2 beds , Smoking

Highlights

Air conditioning

Heating

Fridge

LED TV

Hairdryer

Shower/bath combination

Toilet with electronic bidet

Private bathroom

20 sq m
City view
Sleeps 2
2 Large Single Beds

Moderate Twin Room with Extra Bed Smoking

Sleeps 3
3 Single Beds

Standard Room Non Smoking

Sleeps 1
1 Single Bed

Moderate Twin Room with Extra Bed-Non-Smoking

Sleeps 3
3 Single Beds

Moderate Queen Room-Smoking

Sleeps 2
1 Queen Bed

Moderate Twin Room Non Smoking

Sleeps 2
2 Single Beds

Moderate Queen Room Non Smoking

Sleeps 2
1 Queen Bed

Standard Room Smoking

Sleeps 1
1 Single Bed

Standard Double Room-Non-Smoking

Sleeps 1
1 Double Bed

Moderate Twin Room Smoking

Sleeps 2
2 Single Beds

Standard Double Room Smoking

Sleeps 1
1 Double Bed

Moderate Twin Smoking

Sleeps 2
2 Single Beds

Moderate Twin

Sleeps 2
2 Single Beds

Superior , 2 Beds , Smoking

Sleeps 2
2 Single Beds

Superior , 2 Beds

Sleeps 2
2 Single Beds

Standard , 1 Bed Double , Smoking

Sleeps 2
1 Double Bed

Standard , 1 Bed Single

Sleeps 1
1 Single Bed

Standard , 1 Bed Double

Sleeps 1
1 Double Bed

Standard , 1 Bed Single , Smoking

Sleeps 1
1 Single Bed

Standard , 1 Bed Queen

Sleeps 2
1 Queen Bed

Junior Suite , 2 Beds

Sleeps 2
2 Double Beds

Deluxe , 2 Beds

Sleeps 2
2 Single Beds

Accessible , 1 Bed (+ Extra)

Sleeps 2
1 Single Bed

Deluxe , 1 Bed King

Sleeps 2
1 King Bed

Standard , 1 Bed Queen , Smoking

Sleeps 2
1 Queen Bed

Similar properties

Free WiFi

Air conditioning

Breakfast available

Parking available

for 1 room

includes taxes & fees

5 Feb - 6 Feb

About the area

Hiroshima

Mitsui Garden Hotel Hiroshima places you in the centre of Hiroshima, steps from Fukuromachi Park and within a short 5-minute stroll of Hiroshima Central Shopping District. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The buffet restaurant, RESTAURANT CONFRERE, is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .In proximity to this 4-property class Hiroshima City Centre hotel you'll find Itsukushima Shrine.

What's nearby

Hiroshima Central Shopping District - 3 min walk
Hiroshima Peace Memorial Park - 9 min walk
Hiroshima Peace Memorial Museum - 11 min walk
Atomic Bomb Dome - 13 min walk
Hiroshima Green Arena - 19 min walk

Getting around

Nishi-Hiroshima Station - 4 min drive
Fukuro-machi Station - 5 min walk
Hiroshima (HIJ) - 38 min drive

Restaurants

‪コフレール - ‬1 min walk
‪栄家 - ‬1 min walk
‪焼肉かけはし - ‬1 min walk
‪CAFE DI ESPRESSO 珈琲館三井ガーデンホテル広島店 - ‬1 min walk
‪くにまつ中町店 - ‬1 min walk

About this property

Mitsui Garden Hotel Hiroshima

Hiroshima hotel in Hiroshima City Centre with 24-hour front desk and coffee shop/cafe

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Mitsui Garden Hotel Hiroshima. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hiroshima hotel.

281 guestrooms or units

25 levels

Built in 2016

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Beauty salon

Lift

Smoking in designated areas

Microwave in a common area

Coffee shop

Dining venue

Mitsui Garden Hotel Hiroshima offers 281 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet.

This Hiroshima hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Parking on site (JPY 1,500 per night)

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
A coffee shop/cafe
A restaurant

Restaurants on site

CAFE DI ESPRESSO
RESTAURANT CONFRERE

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Low-height counter and sink
Wheelchair accessibility

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

32-inch LED TV with digital channels
Pay films

Food and drink

Free bottled water
Refrigerator

Air conditioning
Desk
Electrical adapters
Heating
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hiroshima Mitsui Garden Hotel

Mitsui Garden Hiroshima

Mitsui Garden Hiroshima Hotel

Mitsui Garden Hotel Hiroshima

Mitsui Hiroshima Hiroshima

Mitsui Garden Hotel Hiroshima Hotel

Mitsui Garden Hotel Hiroshima Hiroshima

Mitsui Garden Hotel Hiroshima Hotel Hiroshima

Frequently asked questions

What is the cancellation policy at Mitsui Garden Hotel Hiroshima?

Mitsui Garden Hotel Hiroshima offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mitsui Garden Hotel Hiroshima?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Hiroshima on 16 Feb 2025 start from NZ$100.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mitsui Garden Hotel Hiroshima?

Yep, Mitsui Garden Hotel Hiroshima has a self car park for JPY 1500 per night.

Are there any beaches close to Mitsui Garden Hotel Hiroshima?

The closest beach to Mitsui Garden Hotel Hiroshima is Saka Bayside Beach (8.5 km).

Does Mitsui Garden Hotel Hiroshima serve breakfast?

You bet, our visitors adore the buffet breakfast here! Offered daily from 6:30 AM to 10 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Mitsui Garden Hotel Hiroshima?

No, Mitsui Garden Hotel Hiroshima does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsui Garden Hotel Hiroshima?

Yep, you can grab a meal at Mitsui Garden Hotel Hiroshima's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Mitsui Garden Hotel Hiroshima?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mitsui Garden Hotel Hiroshima?

No, pets are not allowed.

Mitsui Garden Hotel Hiroshima Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Guiness

Travelled with partner

22 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is conveniently located, within a few minutes of walk to the Peace Memorials Museum and a main shopping street. The room is very functional. Enjoyed the afternoon happy hour. The lounge on the 25th floor has a nice view of the city. The staff is very friendly.

Stayed 3 nights in Oct 2024

8/10 Good

William

Travelled with group

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Stay at a reasonable price.

Stayed 2 nights in Oct 2024

6/10 Okay

Tina

Travelled with family, Travelled with group

21 Oct 2024

Room was a little outdated. The bathroom has a wierd smell to it. Does have some mold in the bath wall.

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

21 Oct 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

bharti

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, walking distance to attractions, very clean with friendly staff

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

14 Oct 2024

Stayed 3 nights in Oct 2024

8/10 Good

Christophe

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is well situated, less than 30 minute walk from Memorial park, Hiroshima Station, shopping, Hiroshima castle tower, ... The views from the 25th floor lounge/restaurant are really nice. Staff was super helpful.

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2024

10/10 Excellent

Gal

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Nathen

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stay. Clean . Staff not nice nice and locate close to easy transportation, restaurant and shopping facilities.

Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is great and the staff are very helpful and friendly. The upstairs lounge is a very nice feature, it was nice to go upstairs and enjoy the view with a glass of wine in the evenings. The room is comfortable with a lovely view of the city. I would stay here again.

Stayed 7 nights in Jul 2024

10/10 Excellent

John

Travelled with group

18 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing city views and customer service

Fabulous!!! The service in this hotel was second to none. We had an issue with our reservation, and I accidentally booked a smoking room when I wanted non smoking, and the staff worked diligently until the issue was resolved. We were very impressed. The views from this hotel are STUNNING and the happy hour is a nice perk. We would definitely stay here again.

Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Agustin

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff is very helpful. The air conditioning could have been better in the room but overall it’s a good hotel.

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we enjoyed our stay here. great location, clean rooms, nice service, safe neighborhood, and a nice bonus, happy hour. highly recommended.

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, clean rooms, nice service, safe neighborhood.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy to stay here. great location, clean rooms, nice service, safe neighborhood.

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

glad to be back here. great location, clean rooms, nice service, safe neighborhood, and a nice bonus, happy hour. highly recommended.

Stayed 5 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay here. My.wife said of all the hotels we stayed in so far she would definately return to this one. The breakfast was really good, (with a lovely view over the city to enjoy) staff were welcoming and the evening drinks and snacks was a nice touch. Having a coin operated washer drier for clothes was very convenient. We will be back here someday.

Stayed 2 nights in Jul 2024

4/10 Poor

Tim

Travelled with family

16 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Sooooooo disappointed

We have had exceptional experience of Mitsui hotels on previous visits to Japan so when looking for a hotel in Hiroshima we saw this hotel and decided to pay a lot extra than we usually pay, but what a disappointment it was. Firstly the reception desk was a messy disaster, not that the staff do much for you everything is done at a machine, very impersonal and not a 4 star experience. The lounge part of the lobby, which looks enormous in the on line photos, is actually quite small and very dated. Some if the furniture was worn and stained, in particular a leather ottoman is all damaged on the edge and the buttons have no finish left on them, white not brown. The room floor was obviously renovated recently, the corridors are nice enough. The room was pretty bland, all white apart from the blue striped feature wallpaper behind the beds. We booked a room for three, we had three beds in a room obviously designed for two, there was only about 9inches between. So the whole room was filled with beds apart from a strip about four feet wide which had lots of furniture in it. The walls are already marked and the furniture chipped. Worst was the bathroom, the original Japanese prefabricated +/- 4'6"x5' bathroom obviously original and not touched by the renovation. Reasonable condition but too small for the money, greenly where the toilet joined the floor and a dirty light switch outside. The lounge on the 25th floor does have stunning views. Definitely not worth the price

Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

14 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Hiroko

Travelled with family

10 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked how the rooms are very spacious for the cost for a room. The free dinning event had amazing food and drinks with no extra cost to the customer/guest. The employees of the hotel were very helpful on finding things in the area and very kind and welcoming.

Stayed 1 night in Jul 2024

Mitsui Garden Hotel Hiroshima

Photo gallery for Mitsui Garden Hotel Hiroshima

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard, Smoking

Standard, Smoking

Highlights

View all photos for Accessible , 1 bed (+ extra), Non Smoking

Accessible , 1 bed (+ extra), Non Smoking

Highlights

View all photos for Deluxe , 2 beds, Non Smoking

Deluxe , 2 beds, Non Smoking

Highlights

View all photos for Standard Double Room, Smoking (Single Use)

Standard Double Room, Smoking (Single Use)

Highlights

View all photos for Junior Suite , 2 beds , Non Smoking

Junior Suite , 2 beds , Non Smoking

Highlights

View all photos for Standard Double Room, Non Smoking (Single Use)

Standard Double Room, Non Smoking (Single Use)

Highlights

View all photos for Standard, Non Smoking

Standard, Non Smoking

Highlights

View all photos for Deluxe , 1 bed King , Non Smoking

Deluxe , 1 bed King , Non Smoking

Highlights

View all photos for Standard Double Room, Smoking (For 2 Adults)

Standard Double Room, Smoking (For 2 Adults)

Highlights

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

Standard Double Room, Non Smoking (For 2 Adults)

Highlights

View all photos for Moderate Queen Room, Non Smoking

Moderate Queen Room, Non Smoking

Highlights

View all photos for Run of the House, For 1 person, Smoking (Bed type will be notified when Check-in)

Run of the House, For 1 person, Smoking (Bed type will be notified when Check-in)

Highlights

View all photos for Moderate Twin Room , Non Smoking [For 2 Adults]

Moderate Twin Room , Non Smoking [For 2 Adults]

Highlights

View all photos for Run of the House, For 1 person, Non Smoking (Bed type will be notified when Check-in)

Run of the House, For 1 person, Non Smoking (Bed type will be notified when Check-in)

Highlights

View all photos for Run of the House, For 2 persons, Smoking (Bed type will be notified when Check-in)

Run of the House, For 2 persons, Smoking (Bed type will be notified when Check-in)

Highlights

View all photos for Run of the House, For 2 persons, Non Smoking (Bed type will be notified when Check-in)

Run of the House, For 2 persons, Non Smoking (Bed type will be notified when Check-in)

Highlights

View all photos for Standard , 1 bed Double, Non Smoking

Standard , 1 bed Double, Non Smoking

Highlights

View all photos for Moderate Twin Room (3 Beds), Non Smoking [For 3 Adults]

Moderate Twin Room (3 Beds), Non Smoking [For 3 Adults]

Highlights

View all photos for Standard , 1 bed Double , Smoking

Standard , 1 bed Double , Smoking

Highlights

View all photos for Superior , 2 beds, Non Smoking

Superior , 2 beds, Non Smoking

Highlights

View all photos for Moderate Queen Room, Smoking

Moderate Queen Room, Smoking

Highlights

View all photos for Superior , 2 beds (+ extra), Non Smoking

Superior , 2 beds (+ extra), Non Smoking

Highlights

View all photos for Moderate Twin Room , Smoking [For 2 Adults]

Moderate Twin Room , Smoking [For 2 Adults]

Highlights

View all photos for Standard , 1 bed Queen , Smoking

Standard , 1 bed Queen , Smoking

Highlights

View all photos for Standard , 1 bed Queen, Non Smoking

Standard , 1 bed Queen, Non Smoking