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Customs House Hotel

3.0 star property
Historic hotel with free breakfast and restaurant

Photo gallery for Customs House Hotel

Marina
Front of property
Waterfront Twin Room
Breakfast, lunch, dinner served; seafood
Quadruple Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$206
includes taxes & fees
5 May - 6 May

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Salamanca Market
    ‪4 min walk‬
  • Salamanca Place
    ‪5 min walk‬
  • Constitution Dock
    ‪6 min walk‬
  • Hobart, TAS (HBA-Hobart Intl.)
    ‪15 min drive‬

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room

Waterfront Studio Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Water view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room

Superior Waterfront King Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room

Waterfront Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Ocean view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar

Queen Above Bar

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Waterfront King

Waterfront King

Waterfront King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Ocean view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • City view
  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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About the area

Hobart

Customs House Hotel places you in the centre of Hobart, within a short 5-minute stroll of popular places like Salamanca Market and Salamanca Place. Highlights at this historic hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .The restaurant, Customs House Restaurant, serves seafood and is open for breakfast, lunch and dinner. Vue Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute walk of this 3-property class Hobart Central Business District hotel include Constitution Dock and Hobart Cruise Terminal.

What's nearby

  • Salamanca Market - 4 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.4 km
  • Constitution Dock - 6 min walk - 0.6 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Hobart Cruise Terminal - 11 min walk - 0.9 km

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Brooke Street Pier - ‬2 min walk
  • ‪Grape Bar Bottleshop - ‬4 min walk
  • ‪Post Street Social - ‬2 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪Peppina - ‬3 min walk

About this property

Customs House Hotel

Historic hotel with free breakfast and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1846
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Similar properties

Front of property - evening/night

Hadley's Orient Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,000 reviews
The price is NZ$204
includes taxes & fees
5 May - 6 May
Hadley's Orient Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Frequently asked questions

What is the cancellation policy at Customs House Hotel?

Customs House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Customs House Hotel?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Customs House Hotel on 5 May 2025 start from NZ$205.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Customs House Hotel?

Yep, Customs House Hotel is a short 17-minute walk from Short Beach.

Is Customs House Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Customs House Hotel is a hit with families.

Does Customs House Hotel serve breakfast?

Yeah, free cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Customs House Hotel?

No, Customs House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Customs House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Customs House Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Customs House Hotel?

No, pets are not allowed.

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 826 reviews
Rating 8 - Good. 335 out of 826 reviews
Rating 6 - Okay. 85 out of 826 reviews
Rating 4 - Poor. 20 out of 826 reviews
Rating 2 - Terrible. 15 out of 826 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable, but it was loud. Music was blaring till about 11.30pm and started up again at around 5.30am.
Stayed 1 night in Mar 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and parking available upon request/fee.
Stayed 1 night in Mar 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Great room excellent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and love the unpretentious character and charm :)
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Only negative would be no parking.
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room was a generous size. Staff were excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Great position good food and helpful staff
Stayed 3 nights in Jan 2025

8/10 Good

Graham

Travelled with partner
Liked: Staff & service, property conditions & facilities
Didn’t have a safe in room
Stayed 2 nights in Jan 2025

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was average but very clean and located conveniently regarding lift and steps.
Stayed 1 night in Jan 2025

8/10 Good

Margaret

Stayed 1 night in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

rodney

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great spot
Stayed 4 nights in Dec 2024

8/10 Good

Ting

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review: We recently stayed at this hotel for four nights and had a generally positive experience. The location is incredibly convenient, making it easy to explore the area and access nearby attractions. One of the highlights of our stay was the excellent Christmas buffet breakfast – the variety, quality, and festive atmosphere truly stood out and added to the holiday spirit. However, we were disappointed that during our entire stay, the housekeeping staff never refilled the paper box tissues in our room. This small oversight was inconvenient and detracted slightly from an otherwise enjoyable visit. Overall, it’s a great option for its location and dining experience, but attention to detail in room amenities could be improved.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Dec 2024

8/10 Good

Bronwyn

Stayed 2 nights in Dec 2024

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice antique hotel close to the wharf. Very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price that includes a restaurant breakfast. Close to shopping and lots of food and you can book all your activities from just across the street. This is a busy part of time as it is next to the cruise ship terminal so I felt very safe.
Stayed 1 night in Dec 2024

10/10 Excellent

SHANE

Liked: Cleanliness, property conditions & facilities
great stay, beautiful large room close to everything down near the wharf
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome old hotel. Great location.
Stayed 2 nights in Nov 2024

8/10 Good

cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024