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Dorsett Wanchai Hong Kong

4.5 star property
Luxury hotel with free local area shuttle and fitness centre

Photo gallery for Dorsett Wanchai Hong Kong

Exterior detail
Executive Suite
Lobby
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
The current price is NZ$222
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
387-397, Queen's Road East, Wan Chai, Hong Kong

Room options

View all photos for Ocean Suite (Newly Renovated) with WiFi

Ocean Suite (Newly Renovated) with WiFi

Ocean Suite (Newly Renovated) with WiFi

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for SONY Suite

SONY Suite

SONY Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Causeway Bay City View Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Causeway Bay City View Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Course View Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Course View Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room with Clear Window (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room with Clear Window (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Interconnecting - Premier Causeway Bay City View Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Interconnecting - Premier Causeway Bay City View Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Family Quadruple Room

Deluxe Family Quadruple Room

Deluxe Family Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OSIM Massage Suite

OSIM Massage Suite

OSIM Massage Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Jockey Suite

Jockey Suite | City view

Jockey Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Causeway Bay City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Causeway Bay City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Room with Racecourse View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Racecourse View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Interconnecting - Premier Course View Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Interconnecting - Premier Course View Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Room with Causeway Bay City View - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Causeway Bay City View - Weekly Housekeeping Service & max. 20lb Laundry

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 28 sq m
  • Golf view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room with Clear Window

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room with Clear Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

About the area

Hong Kong

A luxury stay in the heart of Hong Kong awaits you at Dorsett Wanchai Hong Kong. Within just a 15-minute stroll, you'll find Times Square Shopping Mall and Sogo Causeway Bay. Highlights at this family-friendly hotel include a restaurant, a free area shuttle and a bar/lounge. .3T Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Places within a 30-minute walk of this 4.5-property class Wan Chai hotel include Hong Kong Convention and Exhibition Centre and Victoria Harbour.

What's nearby

  • Times Square Shopping Mall - 8 min walk - 0.7 km
  • Hong Kong Convention and Exhibition Centre - 3 min drive - 2.1 km
  • Lan Kwai Fong - 3 min drive - 3.3 km
  • Ocean Park - 5 min drive - 4.6 km
  • Hong Kong - Macau Ferry Terminal - 5 min drive - 5.4 km

Getting around

  • Queen's Road East Tram Station - 1 min walk
  • Hong Kong Wan Chai Station - 13 min walk
  • Hong Kong International Airport (HKG) - 39 min drive

Restaurants

  • ‪圃公館 - ‬1 min walk
  • ‪3T Bar - ‬1 min walk
  • ‪Jockey Club Moon Koon Restaurant - ‬3 min walk
  • ‪The Derby - ‬4 min walk
  • ‪Golden Valley 駿景軒 - ‬2 min walk

About this property

Dorsett Wanchai Hong Kong

Luxury hotel with free local area shuttle and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. An area shuttle within 1.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong.

This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2004
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dorsett Wanchai Hong Kong offers 454 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

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  • Restaurant
  • Air conditioning
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4.2 out of 5, Very good, 1,654 reviews
The price is NZ$193
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1.5 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 7:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 163 for adults and HKD 163 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3T Bar
  • Di Fu Lou

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,000 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift (77 centimetre wide door)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 163 for adults and from HKD 163 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cosmopolitan Hong Kong
Cosmopolitan Hong Kong Hotel
Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
Hong Kong Cosmopolitan Hotel
Hong Kong Hotel Cosmopolitan
Hotel Cosmopolitan Hong Kong
Hotel Hong Kong Cosmopolitan
Dorsett Formerly Cosmopolitan Hotel HK
Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
Dorsett Formerly Cosmopolitan HK
Dorsett Wanchai Hong Kong Hotel
Dorsett Hotel
Dorsett
Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
Cosmopolitan Hotel Hong Kong
Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
Dorsett Wanchai Hong Kong Hotel
Dorsett Wanchai Hong Kong Hong Kong
Dorsett Wanchai Hong Kong Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Dorsett Wanchai Hong Kong?

Dorsett Wanchai Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Wanchai Hong Kong?

As of 28 Mar 2025, prices found for a 1-night stay for 2 adults at Dorsett Wanchai Hong Kong on 7 Apr 2025 start from NZ$222.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dorsett Wanchai Hong Kong?

The closest beach to Dorsett Wanchai Hong Kong is Repulse Bay Beach (4.5 km).

Is Dorsett Wanchai Hong Kong family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dorsett Wanchai Hong Kong is a hit with families.

Does Dorsett Wanchai Hong Kong serve breakfast?

Yeah, guests adore the buffet brekkie here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Dorsett Wanchai Hong Kong?

No, Dorsett Wanchai Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Wanchai Hong Kong?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dorsett Wanchai Hong Kong?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dorsett Wanchai Hong Kong?

No, only service animals are allowed.

Dorsett Wanchai Hong Kong Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1146 reviews
Rating 8 - Good. 433 out of 1146 reviews
Rating 6 - Okay. 152 out of 1146 reviews
Rating 4 - Poor. 55 out of 1146 reviews
Rating 2 - Terrible. 42 out of 1146 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness
On Check in we were advised that they only had rooms with single beds as they were fully booked,even though we had booked months before and the deal was a superior room wit a view. One room had a view and the other opaque glass. After complaining they offered and supplied us the following day with premium rooms overlooking the race course. Overall the rooms were clean but fairly dated.
Stayed 4 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Hong kong
Stayed with family 4 in a room with 2 queen beds. The cleanness and relative eco-friendliness were good. The room was small, but the location of the hotel and the shuttle bus of the hotel and the service at check-in, check out , taxi services, and luggage services at arrival and departure were great. Overall it was a very good stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Seng guan Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Nov 2024

8/10 Good

Kok Choy, Singapore

Travelled with family
Liked: Staff & service
Cleanliness is ok but the condition of some room facilities needs constant inspection. Situation: my daughter was trapped in the shower room because the rubber seal on the glass door is in poor state causing it to jam so tightly that it is not able to open . Fortunately, l was able to hear her call for help and had to call service manager to get maintenance crew to force open the door. A very embarrassing situation.
Stayed 4 nights in Dec 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness
Service and staff
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I get the impression the business has changed hands or restructured. Dont get me wrong staff are friendly but less accomodating than all my many other visits.
Stayed 6 nights in Dec 2024

8/10 Good

Fides

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room a little small but its comfortable. Bathroom is small to move around freely but clean. Breakfast included is good with lots of choices. Shuttle bus provided was a plus to go around the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in a great location.
Lovely stay, opted for a view over the racecourse which didn’t disappoint, the staff were very welcoming and made sure the stay was special. Would stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

C Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, will come back.
Stayed 10 nights in Oct 2024

8/10 Good

Jane

Travelled with partner
Liked: Staff & service
Okay stay, porters were great tho.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sayu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Ellena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 8 nights in Nov 2024

8/10 Good

Susan, Yelverton

Liked: Cleanliness
The hotel was clean and quiet ,staff were polite . Not a lot of places to eat around the hotel .
Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Checkin was a nightmare not very organised very busy
Stayed 3 nights in Dec 2024

10/10 Excellent

Line

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, not too far from major attractions. Good breakfast with many options. The shuttle allowed us to visit different areas very easily. I appreciated the laundry facilities in the hotel; it was quite affordable but quite busy so there was a bit of a wait but early morning was OK.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. From the greeting upon arrival to our night in our lovely room we thoroughly enjoyed our stay. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 4 nights in Nov 2024

10/10 Excellent

Badrika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel staff! We had a queen bed room, but our room was smaller than expected though it was clean and had all what we needed! So if someone wants a larger room, better make sure one knows the square feet!
Stayed 5 nights in Nov 2024

6/10 Okay

Maggie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Family trip.
First night was terrible, as they could not provide me the room which i paid for in advance. Cleaning was not very good as the floors in the bedroom and toilet was still dirty. Towels had some blond hair strands attached. The water pressure in my room was very weak, so takes awhile to have a proper shower. But apart from these points, i do love the aircon in the room and breakfast was nice as i did pay extra to upgrade my room. And i do like my view from the window.
Stayed 13 nights in Nov 2024

10/10 Excellent

Hiuying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
13 days in Dorsett
The first day we landed, we couldn't check in even tho we pre check in online. Just to find out our original queen bed room was still occupied. They can only offer us twin bed room with single beds and want us to check out the next day at 11am and re check in again at 3pm. I ask them about the luggage they offer the moving luggage service but got us to sign a form which explains any lost and damage they will not compensate which I thought it wasn't fair. After a long progress of conversation explaining how inconvenient for us, they let us stay in our temporay rooms until our original rooms were ready for us which was like after 3pm the next day. Except for the slight bad experience from the beginning overall everything was great. The lady that did our house keeping on our level 16 was great. She was lovely and very polite. The breakfast buffet was nice, food was fresh and was slightly different everyday. The manager and staff was very friendly.
Stayed 13 nights in Nov 2024

10/10 Excellent

Prateek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great - right opposite the tram station for better access to some other happening places such as Central/Causeway Bay. The free shuttle to and fro the key stations is a great plus! Its an eco friendly hotel with some nice views of the racecourse. Overall a comfortable stay - The food options for Vegetarians are limited though.
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephen

Stayed 1 night in Nov 2024