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Dorsett Wanchai Hong Kong

4.5 star property
Luxury hotel with free local area shuttle and fitness centre

Photo gallery for Dorsett Wanchai Hong Kong

Exterior detail
Executive Suite
Point of interest
Lobby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$193
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
387-397, Queen's Road East, Wan Chai, Hong Kong
  • Times Square Shopping Mall
    ‪8 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪3 min drive‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪39 min drive‬

Room options

View all photos for Ocean Suite (Newly Renovated) with WiFi

Ocean Suite (Newly Renovated) with WiFi

Ocean Suite (Newly Renovated) with WiFi

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for SONY Suite

SONY Suite

SONY Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Causeway Bay City View Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Causeway Bay City View Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Course View Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Course View Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room with Clear Window (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room with Clear Window (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Interconnecting - Premier Causeway Bay City View Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Interconnecting - Premier Causeway Bay City View Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Family Quadruple Room

Deluxe Family Quadruple Room

Deluxe Family Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for OSIM Massage Suite

OSIM Massage Suite

OSIM Massage Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room - Weekly Housekeeping Service & max. 20lb Laundry

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Jockey Suite

Jockey Suite | City view

Jockey Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Causeway Bay City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Causeway Bay City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premier Room with Racecourse View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Racecourse View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Interconnecting - Premier Course View Rooms

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Interconnecting - Premier Course View Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Room with Causeway Bay City View - Weekly Housekeeping Service & max. 20lb Laundry

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Room with Causeway Bay City View - Weekly Housekeeping Service & max. 20lb Laundry

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2015
  • Golf view
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room (1-time meal coupon per pax & 1 SIM card)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room (1-time meal coupon per pax & 1 SIM card)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Room with Clear Window

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room with Clear Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

About the area

Hong Kong

A luxury stay in the heart of Hong Kong awaits you at Dorsett Wanchai Hong Kong. Within just a 15-minute stroll, you'll find Times Square Shopping Mall and Sogo Causeway Bay. Highlights at this family-friendly hotel include a restaurant, a free area shuttle and a bar/lounge. .3T Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Places within a 30-minute walk of this 4.5-property class Wan Chai hotel include Hong Kong Convention and Exhibition Centre and Victoria Harbour.

What's nearby

  • Times Square Shopping Mall - 8 min walk - 0.7 km
  • Hong Kong Convention and Exhibition Centre - 3 min drive - 2.1 km
  • Lan Kwai Fong - 3 min drive - 3.3 km
  • Ocean Park - 5 min drive - 4.6 km
  • Hong Kong - Macau Ferry Terminal - 5 min drive - 5.4 km

Getting around

  • Queen's Road East Tram Station - 1 min walk
  • Hong Kong Wan Chai Station - 13 min walk
  • Hong Kong International Airport (HKG) - 39 min drive

Restaurants

  • ‪圃公館 - ‬1 min walk
  • ‪3T Bar - ‬1 min walk
  • ‪Jockey Club Moon Koon Restaurant - ‬3 min walk
  • ‪The Derby - ‬4 min walk
  • ‪Golden Valley 駿景軒 - ‬2 min walk

About this property

Dorsett Wanchai Hong Kong

Luxury hotel with free local area shuttle and fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. An area shuttle within 1.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Dorsett Wanchai Hong Kong.

This 4.5-star Hong Kong hotel is smoke free.

  • 1 building
  • 454 guestrooms or units
  • 25 levels
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 2004
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dorsett Wanchai Hong Kong offers 454 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1.5 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 7:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: HKD 163 for adults and HKD 163 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3T Bar
  • Di Fu Lou

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,000 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift (77 centimetre wide door)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: HKD 440
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 163 for adults and from HKD 163 for children
  • Late check-out fee: HKD 440 (subject to availability)
  • Rollaway bed fee: HKD 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cosmopolitan Hong Kong
Cosmopolitan Hong Kong Hotel
Dorsett Wanchai Hong Kong Formerly Cosmopolitan Hotel HK
Hong Kong Cosmopolitan Hotel
Hong Kong Hotel Cosmopolitan
Hotel Cosmopolitan Hong Kong
Hotel Hong Kong Cosmopolitan
Dorsett Formerly Cosmopolitan Hotel HK
Dorsett Wanchai Hong Kong Formerly Cosmopolitan HK
Dorsett Formerly Cosmopolitan HK
Dorsett Wanchai Hong Kong Hotel
Dorsett Hotel
Dorsett
Dorsett Wanchai Hong Kong (Formerly Cosmopolitan Hotel HK)
Cosmopolitan Hotel Hong Kong
Cosmopolitan Hotel Hong Kong (to be renamed Dorsett Wanchai)
Dorsett Wanchai Hong Kong Hotel
Dorsett Wanchai Hong Kong Hong Kong
Dorsett Wanchai Hong Kong Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Dorsett Wanchai Hong Kong?

Dorsett Wanchai Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Wanchai Hong Kong?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Dorsett Wanchai Hong Kong on 22 Apr 2025 start from NZ$193.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dorsett Wanchai Hong Kong?

The closest beach to Dorsett Wanchai Hong Kong is Hung Hom Promenade (3 km).

Is Dorsett Wanchai Hong Kong family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dorsett Wanchai Hong Kong is a hit with families.

Does Dorsett Wanchai Hong Kong serve breakfast?

Yeah, guests adore the buffet brekkie here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Dorsett Wanchai Hong Kong?

No, Dorsett Wanchai Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Wanchai Hong Kong?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dorsett Wanchai Hong Kong?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dorsett Wanchai Hong Kong?

No, only service animals are allowed.

Dorsett Wanchai Hong Kong Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Stayed 1 night in Jan 2025

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at Dorsett in Singapore and it’s a great hotel. This Wan Chai location, which is really in Causeway Bay, is not up to standards. My room was in need of renovations, it was dirty, small, some lights did not work. The staff was mostly unhelpful, not happy to help. But the worse part was the noise. Every few minutes I could hear large bangs, some were so loud, they made me jump. I had to sleep with earplugs.
Stayed 3 nights in Jan 2025

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness
On Check in we were advised that they only had rooms with single beds as they were fully booked,even though we had booked months before and the deal was a superior room wit a view. One room had a view and the other opaque glass. After complaining they offered and supplied us the following day with premium rooms overlooking the race course. Overall the rooms were clean but fairly dated.
Stayed 4 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay
Stayed 5 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and economical

Convenient location. Economical. Breakfast too crowded and not enough seating.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jaan Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was excellent, but it does get busy by 9 so we had to wait sometimes, or share a larger table. We made use of the free shuttle a couple of times, but it was also a very close walk to Times Square if you know about the "subway" underpass to get by the large roads bordering the hotel. We thought our adjoining room was very comfortable. The mattresses were on the harder side but we still got restful sleep.
Stayed 6 nights in Dec 2024

6/10 Okay

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The location is very inconvenient. The hotel is in the middle of 3 streets with very heavy traffic making it imposible to walk around the area. There are no restaurants or places to go around or that you can walk to. The shuttle service is excellent. Breakfast is OK, though far from being great but it serves its purpose. The staff is courteous and willing to serve. The hotel is outdated, specially the horrible dirty carpet in all the breakfast lounge.
Stayed 8 nights in Jan 2025

8/10 Good

Mei Fong

Travelled with family
Liked: Staff & service
Breakfast was good. Chef Tim at the restaurant was attentive to customers needs.
Stayed 6 nights in Jan 2025

6/10 Okay

Chae

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good Hotel

It was a nice hotel, but it is bit away from the other restaurants on the streets or stores.
Stayed 3 nights in Dec 2024

8/10 Good

KUSUM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

ABHIMANYU

Stayed 4 nights in Nov 2024

8/10 Good

Man-Kwong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful, and the breakfast is very good. However, the lighting of the corridor along the bedrooms is too dim, especially the area in front of the lifts.
Stayed 6 nights in Dec 2024

8/10 Good

Xiao, Bellevue

Travelled with family
Liked: Cleanliness, staff & service
Nice Staff and service But the room is small and narrow.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Amenities
The staff are very polite and helpful. The rooms are comfortable and clean. The location is great with just a short walk to shops and restaurants. Would definitely visit again.
Stayed 7 nights in Dec 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quite.
Stayed 7 nights in Dec 2024

10/10 Excellent

Raju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Hong kong

Stayed with family 4 in a room with 2 queen beds. The cleanness and relative eco-friendliness were good. The room was small, but the location of the hotel and the shuttle bus of the hotel and the service at check-in, check out , taxi services, and luggage services at arrival and departure were great. Overall it was a very good stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Seng guan Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Nov 2024

8/10 Good

Kok Choy, Singapore

Travelled with family
Liked: Staff & service
Cleanliness is ok but the condition of some room facilities needs constant inspection. Situation: my daughter was trapped in the shower room because the rubber seal on the glass door is in poor state causing it to jam so tightly that it is not able to open . Fortunately, l was able to hear her call for help and had to call service manager to get maintenance crew to force open the door. A very embarrassing situation.
Stayed 4 nights in Dec 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness
Service and staff
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I get the impression the business has changed hands or restructured. Dont get me wrong staff are friendly but less accomodating than all my many other visits.
Stayed 6 nights in Dec 2024

8/10 Good

Fides

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room a little small but its comfortable. Bathroom is small to move around freely but clean. Breakfast included is good with lots of choices. Shuttle bus provided was a plus to go around the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in a great location.

Lovely stay, opted for a view over the racecourse which didn’t disappoint, the staff were very welcoming and made sure the stay was special. Would stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

C Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, will come back.
Stayed 10 nights in Oct 2024