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Hotel Alexandra

4.5 star property
Luxury Hong Kong hotel in North Point with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alexandra

Interior
Exterior detail
Seasonal outdoor pool
Minibar, in-room safe, blackout curtains, iron/ironing board
View from room

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    8 min walk
  • Causeway Bay Shopping Plaza
    13 min walk
  • North Point Ferry Pier
    16 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    38 min drive

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
2 bathrooms
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Spade City View Room (Connecting Rooms For 6 Persons)

View from room

Spade City View Room (Connecting Rooms For 6 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
2 bathrooms
  • 43 sq m
  • City view
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds OR 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

Similar properties

Room
Dorsett Wanchai Hong Kong
Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1000)
The price is NZ$281
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Dorsett Wanchai Hong Kong

About the area

Hong Kong

A luxury stay in the heart of Hong Kong awaits you at Hotel Alexandra. Within a 30-minute stroll, you'll find Sogo Causeway Bay and Times Square Shopping Mall. Highlights at this Victorian hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Cafe A, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4.5-property class North Point hotel, you'll be 2.4 km (1.5 mi) from Happy Valley Race Course and 2.7 km (1.7 mi) from Taikoo Place.

What's nearby

  • Happy Valley Race Course - 3 min drive - 2.4 km
  • Times Square Shopping Mall - 3 min drive - 2.3 km
  • Hong Kong Convention and Exhibition Centre - 4 min drive - 3.7 km
  • Pacific Place - 4 min drive - 3.9 km
  • Lan Kwai Fong - 6 min drive - 5.4 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury Hong Kong hotel in North Point with a fitness centre
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq. m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 176 for adults and HKD 121 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 176 for adults and from HKD 121 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Hotel Alexandra?

Hotel Alexandra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alexandra?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Alexandra on 1 Dec 2024 start from NZ$333.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Alexandra?

Yep, Hotel Alexandra has valet parking for HKD 600 per day.

Are there any beaches close to Hotel Alexandra?

The closest beach to Hotel Alexandra is Hung Hom Promenade (1.3 km).

Does Hotel Alexandra have a pool?

Hotel Alexandra has a seasonal outdoor pool. The pool is open from May to November.

Is Hotel Alexandra family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Alexandra is a hit with families.

Does Hotel Alexandra serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alexandra?

No, Hotel Alexandra does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Alexandra?

Yep, you can grab a meal at Hotel Alexandra's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Alexandra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Alexandra?

No, pets are not allowed.

Hotel Alexandra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 242 out of 555 reviews" "
Rating 8 - Good. 190 out of 555 reviews" "
Rating 6 - Okay. 64 out of 555 reviews" "
Rating 4 - Poor. 37 out of 555 reviews" "
Rating 2 - Terrible. 22 out of 555 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sang wook

Stayed 2 nights in Aug 2024

8/10 Good

XM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

10/10 Excellent

Connie, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Connecting rooms
Stayed 5 nights in Jul 2024

10/10 Excellent

Yik Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

8/10 Good

Yongxia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Stayed 1 night in Jul 2024

4/10 Poor

Ho

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Significantly wear and tear seen in such a young property Dark spots and dirt between grooves everywhere, feels dirty. Same tile layout in walk-in-shower vs bathroom vs living room - means the owner gives no shxt in interior design. Interior decoration looks just like budget hotels like ibis. Definitely not worth of the money you're paying.
Stayed 1 night in Jul 2024

8/10 Good

Yat Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was tidy and clean enough.
Stayed 12 nights in Jun 2024

6/10 Okay

jianping, cary

Liked: Cleanliness, staff & service, property conditions & facilities
I gave it 3 stars because staff try to make swimming pool not be available to guests such as bad weathers though no thunderstorms and time limits
Stayed 2 nights in Jul 2024

8/10 Good

Vincy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It is convenient located near MRT station, 5 mins walk from hotel to MRT station via the bridge connecting to hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Tai Lun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Bowen

Stayed 12 nights in Jul 2024

10/10 Excellent

WING HONG BILLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shaun Young

Travelled with partner
Liked: Staff & service
Need to be more strict on smoking especially the mainland tourists as they always break rules. As last time I was here on a non smoking floor and there was people smoking who were obviously Chinese tourists. This rating is for my past two stays here. The beds are really itchy and makes my skin itchy and have rashes. That means it’s not clean as I have sensitive skin.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kin Yip, Ma On Shan

Stayed 3 nights in Apr 2024

10/10 Excellent

Kin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024

10/10 Excellent

Willy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jun 2024

10/10 Excellent

Huiheng

Liked: Cleanliness, staff & service, property conditions & facilities
Vary convenient location, a few minutes to MRT Fortress Hill Station.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sai Tsang Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Excellent service, friendly staff and an easily accessible location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Torje

Stayed 5 nights in Jun 2024

10/10 Excellent

Sai Tsang Boris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and new hotel with a very good rate during non-peak seasons. The lobby is very nice but it will be even better if it can provide sofas and small tables for guests to use while waiting.
Stayed 5 nights in Jun 2024

10/10 Excellent

Andryei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent trip to Hong Kong, I had the pleasure of staying at Alexandraand it was an exceptional experience from start to finish. The staff was incredibly welcoming and attentive, ensuring a smooth check-in process and offering helpful tips about the local area
Stayed 5 nights in Jun 2024

10/10 Excellent

Andryei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 4 nights in Jun 2024

10/10 Excellent

SUNYANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024