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Hotel Alexandra

4.5 star property
Luxury Hong Kong hotel in North Point with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
43-inch flat-screen TV with satellite channels, TV
Exterior detail
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym
The price is NZ$287
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    8 min walk
  • Causeway Bay Shopping Plaza
    13 min walk
  • North Point Ferry Pier
    16 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    38 min drive

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
2 bathrooms
Hairdryer
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Similar properties

Room

Dorsett Wanchai Hong Kong

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1002)
The price is NZ$417
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Dorsett Wanchai Hong Kong

About the area

Hong Kong

A luxury stay in the heart of Hong Kong awaits you at Hotel Alexandra. Within a 30-minute stroll, you'll find Sogo Causeway Bay and Times Square Shopping Mall. Highlights at this Victorian hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Cafe A, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4.5-property class North Point hotel, you'll be 2.4 km (1.5 mi) from Happy Valley Race Course and 2.7 km (1.7 mi) from Taikoo Place.

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury Hong Kong hotel in North Point with a fitness centre
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq. m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 176 for adults and HKD 121 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 3 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 176 for adults and from HKD 121 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Hotel Alexandra?

Hotel Alexandra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alexandra?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Alexandra on 1 Jan 2025 start from NZ$278.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Alexandra?

Yep, Hotel Alexandra has valet parking for HKD 600 per day.

Are there any beaches close to Hotel Alexandra?

The closest beach to Hotel Alexandra is Hung Hom Promenade (1.3 km).

Does Hotel Alexandra have a pool?

Hotel Alexandra has a seasonal outdoor pool. The pool is open from May to November.

Is Hotel Alexandra family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Alexandra is a hit with families.

Does Hotel Alexandra serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alexandra?

No, Hotel Alexandra does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Alexandra?

Yep, you can grab a meal at Hotel Alexandra's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Alexandra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Alexandra?

No, pets are not allowed.

Hotel Alexandra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 269 out of 604 reviews" "
Rating 8 - Good. 204 out of 604 reviews" "
Rating 6 - Okay. 69 out of 604 reviews" "
Rating 4 - Poor. 39 out of 604 reviews" "
Rating 2 - Terrible. 23 out of 604 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are helpful, polite and efficient. The cleaning staff at 30/F is very nice, polite and helpful, excellent altitude.
Stayed 1 night in Nov 2024

8/10 Good

Chen

Liked: Amenities, property conditions & facilities
Good service, very considerate.
Stayed 2 nights in Sep 2024

6/10 Okay

Letitia

Liked: Cleanliness, property conditions & facilities
The location of this hotel was great..very close to transport, shops and dining options. The hotel itself was beautiful and the rooms were quiet, clean and comfortable. Housekeeping staff were very friendly, polite and did a fantastic job cleaning our rooms. The majority of reception staff were lovely, however we were unimpressed with our check in experience. The staff member who checked us in was unhelpful and dis-interested. I tried speaking in English first and then Cantonese but felt they were very dismissive and wasn’t interested in helping our family of 6. We had arrived on a very early flight and we had respectfully asked if there was any possibility of an early check-in. Understandably, they were fully booked but the whole interaction made us feel very unwelcome. We also ate at Cafe A in the lobby. We had the dinner semi-buffet the first time and it was quite good. I then ended up make a lunch booking for my extended family of 12. The lunch time semi buffet was very disappointing, hardly anything on offer at the buffet, not the standard we expected from this hotel and definitely not worth the price we had to pay for it. Quite a few of us had to send the food back as it was not edible. Very different from the dinner we enjoyed the first time we ate at the restaurant.
Stayed 8 nights in Sep 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 6 nights in Sep 2024

10/10 Excellent

jayson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 17 nights and got to know most of the staff there. They were kind, friendly and ready to help. The location is convenient with a 3 minute walk in the skybridge to the Fortress Hill MTR station. We got a room upgrade to the 8th floor with harbor view. Given the duration of our stay, we asked for a microwave, which come with a small shelf for additional storage. The decor of the lobby and hallways were luxurious with many weddings and corporate events during our stay. The hotel offers excellent value and we would stay here again.
Stayed 16 nights in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was nothing majorly wrong with this hotel (apart from a few bits of paint or wallpaper peeling), but it was just a bit weird. The building layout is strange and requires a lot more walking than you would imagine. The pool is not relaxing at all, with nowhere really to chill beside it, and water constantly cascading noisily down the side. And the decor of the communal areas is bizarre... but also kind of brilliant. We really enjoyed our harbour view suite, and enjoyed laughing at the eccentricities. I would stay here again, but there are better hotels in HK.
Stayed 2 nights in Aug 2024

6/10 Okay

Kwai Ching

Disliked: Staff & service, amenities
Nice and big
Stayed 14 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness
Cleanliness are standard - no complain. Hotel location is hard to find. No walk-in from the front entrance. Rooms are too small, limited space.
Stayed 16 nights in Aug 2024

10/10 Excellent

Chi Yu Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my experience at the hotel!
Stayed 5 nights in May 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean, comfortable property. Close proximity to MTR so easy to access all the main tourist hotspots!
Stayed 5 nights in Aug 2024

8/10 Good

XM

Travelled with group
Liked: Cleanliness, staff & service
Very good location walkable to lots of small restaurants. Quiet in a relevant noisy neighborhood.
Stayed 2 nights in Aug 2024

8/10 Good

LC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Aug 2024

6/10 Okay

Jason

Liked: Staff & service
Stayed 19 nights in Aug 2024

10/10 Excellent

Junalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

sang wook

Stayed 2 nights in Aug 2024

8/10 Good

XM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

10/10 Excellent

Connie, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Connecting rooms
Stayed 5 nights in Jul 2024

10/10 Excellent

Yik Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

8/10 Good

Yongxia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Stayed 1 night in Jul 2024

4/10 Poor

Ho

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Significantly wear and tear seen in such a young property Dark spots and dirt between grooves everywhere, feels dirty. Same tile layout in walk-in-shower vs bathroom vs living room - means the owner gives no shxt in interior design. Interior decoration looks just like budget hotels like ibis. Definitely not worth of the money you're paying.
Stayed 1 night in Jul 2024

8/10 Good

Yat Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was tidy and clean enough.
Stayed 12 nights in Jun 2024

6/10 Okay

jianping, cary

Liked: Cleanliness, staff & service, property conditions & facilities
I gave it 3 stars because staff try to make swimming pool not be available to guests such as bad weathers though no thunderstorms and time limits
Stayed 2 nights in Jul 2024

8/10 Good

Vincy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It is convenient located near MRT station, 5 mins walk from hotel to MRT station via the bridge connecting to hotel.
Stayed 1 night in Jul 2024