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JW Marriott Hotel Hong Kong

5.0 star property
Eco-certified hotel connected to a shopping centre in Hong Kong with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Hong Kong

View from property
Lobby
Lounge
55-inch Smart TV with satellite channels, TV, pay films
Poolside bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
The price is NZ$597
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Pacific Place, 88 Queensway, Hong Kong
  • Pacific Place
    1 min walk
  • The Peak Tram
    11 min walk
  • Wan Chai Road
    14 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    37 min drive

Room options

View all photos for Executive Suite, 1 Bedroom (Hong Kong)

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom (Hong Kong)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
  • 79.31 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Bauhinia)

Executive Suite, 1 King Bed (Bauhinia) | Living room

Executive Suite, 1 King Bed (Bauhinia)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
  • 64.75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 36.72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36.72 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

View from room

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 36.72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Living room

Executive Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
  • 64.75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32.37 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 32.37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

55-inch Smart TV with satellite channels, TV, pay films

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
  • 64.75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32.37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Harbour View

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 32.37 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Conrad Hong Kong

Pool
Spa
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1003)
The price is NZ$546
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Conrad Hong Kong

About the area

Hong Kong

JW Marriott Hotel Hong Kong puts you in the heart of Hong Kong, connected to a shopping centre and within a 20-minute stroll of The Peak Tram and Hong Kong Convention and Exhibition Centre. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The steakhouse, Flint, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and lifeguards on site. 12163 square feet (1130 square metres) of event facilities include 16 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 30-minute walk of this Central & Western District hotel include Wan Chai Star Ferry Pier and Victoria Harbour.

What's nearby

  • Pacific Place - 1 min walk
  • The Peak Tram - 11 min walk
  • Lan Kwai Fong - 18 min walk
  • Hong Kong Convention and Exhibition Centre - 19 min walk
  • Ocean Park - 7 min drive

Getting around

  • Arsenal Street Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 7 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

Restaurants

  • ‪Great Food Hall - ‬10 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Golden Leaf 金葉庭 - ‬1 min walk
  • ‪Conrad Hotel Garden Cafe - ‬1 min walk
  • ‪Lumi - ‬1 min walk

About this property

JW Marriott Hotel Hong Kong

Eco-certified hotel connected to a shopping centre in Hong Kong with 6 restaurants
JW Marriott Hotel Hong Kong offers its guests an outdoor pool, a 24-hour health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

16 meeting rooms and limo/town car service are available. Event space at this hotel measures 12163 square feet (1130 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and a garden are also featured at the eco-certified JW Marriott Hotel Hong Kong. For a fee, parking is available.

This Hong Kong hotel is smoke free.

  • 608 guestrooms or units
  • 35 levels
  • 6 dining venues
  • Conference rooms
  • 12163 sq ft of conference space
  • 1130 sq. m of conference space
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Hong Kong offers 608 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (HKD 900 per day)
  • Street parking available
  • Limo/town car service
  • Valet parking on site (HKD 900 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: HKD 415.80 for adults and HKD 294.80 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Dolce 88
  • Fish Bar
  • Flint
  • JW Cafe
  • Man Ho Chinese Restaurant

Things to do

  • 24-hour health club
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • Computer station
  • Conference centre (12,163 square foot of space)

Outdoors

  • Garden
  • On the bay
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Executive room types receive executive lounge access for up to 2 guests. Additional guests are charged the listed service fee to access the executive lounge.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The property will be renovating from 3 January 2025 to 16 January 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Hong Kong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 415.8 for adults and from HKD 294.8 for children
  • Valet parking fee: HKD 900 per day
  • Nearby parking fee: HKD 900 per day
  • Rollaway bed fee: HKD 440.0 per night
  • Service fee: HKD 880 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong JW
Hong Kong JW Marriott Hotel
Hong Kong Marriott Hotel
JW Hong Kong
JW Marriott Hong Kong
JW Marriott Hotel Hong Kong
Marriott Hotel Hong Kong
Hong Kong Marriott
Marriott Hong Kong
Jw Marriott Hong Kong
JW Marriott Hotel Hong Kong Hotel
JW Marriott Hotel Hong Kong Hong Kong
JW Marriott Hotel Hong Kong Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Hong Kong?

JW Marriott Hotel Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Hong Kong?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hong Kong on 5 Jan 2025 start from NZ$596.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Hong Kong?

Yep, JW Marriott Hotel Hong Kong has valet parking for HKD 900 per day.

Are there any beaches close to JW Marriott Hotel Hong Kong?

The closest beach to JW Marriott Hotel Hong Kong is Hung Hom Promenade (3.4 km).

Does JW Marriott Hotel Hong Kong have a pool?

JW Marriott Hotel Hong Kong has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM. The property will be renovating the swimming pool from January 3 2025 until January 16 2025 (completion date subject to change).

What luxury perks are available at JW Marriott Hotel Hong Kong?

JW Marriott Hotel Hong Kong features a 24-hour health club, an outdoor pool and a steam room. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Hong Kong a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Hotel Hong Kong.

Is JW Marriott Hotel Hong Kong family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Hong Kong is a hit with families.

Does JW Marriott Hotel Hong Kong serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at JW Marriott Hotel Hong Kong?

No, JW Marriott Hotel Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Hotel Hong Kong?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Hong Kong?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Hong Kong?

No, pets and service animals are not allowed.

JW Marriott Hotel Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 6 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tzuya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得，強力推薦
服務非常貼心，我們有多要被子，房務看到我們水喝完了，馬上多拿幾瓶給我們。 旅行中有遇到下大雨，還能借烘鞋器！ 金鐘站F出口就可以直接到太古廣場，從LG直接上來非常方便
Stayed 2 nights in Sep 2024

8/10 Good

Mok Tsui Fun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, nice staffs, convenient place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Heshan city

Stayed 4 nights in Aug 2024

8/10 Good

Phyllis

Hotel is located in a very businesslike setting. Not conducive to vacation. Very much a meeting hotel. Very different to get anywhere without a taxi which are very expensive. Connected to a high end mall. Would not recommend for vacation travel because if location
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelvin

Stayed 4 nights in Aug 2024

10/10 Excellent

Pui Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Fan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Evangeline

Stayed 4 nights in Aug 2024

10/10 Excellent

I Y Chun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

YM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very friendly. Location is excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Pool was great. Thanks!
Stayed 5 nights in Aug 2024

10/10 Excellent

Jackson

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great stay at a great property with an amazing promotional package that included daily breakfast and dining credit.
Stayed 6 nights in Aug 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast buffet. Nice swimming pool. We had a room with great panoramic seaview.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mathias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Best location on the HK island. Walking distance to lots of areas. Attached to a mall that has a subway station Great lounge and staff and elaborate buffet at the Elite Cafe
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nenita Castro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Wanted to book the residence but was denied due to “only” 1 week stay. Coming from a IHG two bedroom with kitchen and living room in Osaka the week before. Negative is the lack of air conditioning in the halls and hotel, due to green initiative. Very busy breakfast. Food is really not good. Smelly people. Smelly musky carpeted halls. Rooms are clean, just dated;1990 style. For the high price I really could not recommend it despite excellent location. Cleaning ladies are very fast, polite. Staff generally polite, try hard, and efficient. I would give up the location for a better overall experience next time. I taxi anyways, so perhaps the marriot ocean park would be better.
Stayed 6 nights in Aug 2024

8/10 Good

Juliet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Wing Ka

Stayed 1 night in Jul 2024

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing good
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey, Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024