8/10 Good
Melody
Business traveller
31 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, bad WiFi
WiFi was terrible. If you want to make any video calls, be prepared to talk to pixels. WhatsApp video call, Messenger call, etc. - “forget about it.”
Despite the third-world speed of the WiFi, it was a pleasant stay.
The cleaning lady was sweet and very friendly. She was super enthusiastic about making sure you still have enough supplies and making sure your room is in tip-top condition.
Oh printing was such a hassle. It took three hours to get a printing job done. How hard was it for them to call up and said, “We don’t have color printing.” I called twice before finally going down to confront them about it. During those calls, they just kept insisting they’re working on it but wouldn’t tell me that they didn’t have color printing. Only when I went downstairs out of frustration did I learn that they didn’t “finish” the job because they didn’t have colors. But after I asked where could I get color printing, somehow they took pity on me and decided to print my documents….in colors?! So they did have color printing this entire time! Then why with all of this stalling?!!!
Ok other than that hiccup, the stay was pleasant. Room was nice, and bathroom was well- designed. Bed was comfy, too.
Overall, if your reason to come to HK is for business and you require good WiFi and printing, go to another place. But if you just need a nice bed and comfortable amenities, than this place gets the job done.
Melody
Stayed 1 night in Jul 2024