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Quality Inn & Suites

2.5 star property
Houston hotel in FM 1960 with free breakfast and 24-hour front desk

Photo gallery for Quality Inn & Suites

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Free daily self-service breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is NZ$130
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
13371 Fm 1960 Road W, Houston, TX, 77065
  • North Cypress Medical Center
    ‪3 min drive‬
  • HCA Houston Healthcare North Cypress
    ‪3 min drive‬
  • Traders Village
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Days Inn & Suites by Wyndham Houston NW Cypress

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (467)
The price is NZ$132
for 1 room
includes taxes & fees
23 Feb - 24 Feb
Days Inn & Suites by Wyndham Houston NW Cypress

About the area

Houston

At Quality Inn & Suites you'll be 2.1 km (1.3 mi) from North Cypress Medical Center and 2.2 km (1.4 mi) from HCA Houston Healthcare North Cypress. Highlights at this hotel include free self-service breakfast, a restaurant and free self-parking. .This hotel has free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include laundry facilities, express check-out and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this FM 1960 hotel include CityCentre and Memorial City Mall.

What's nearby

  • HCA Houston Healthcare North Cypress - 3 min drive
  • Traders Village - 3 min drive
  • Berry Center - 8 min drive
  • Sam Houston Race Park - 9 min drive
  • Willowbrook Mall - 9 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk
  • ‪Scary Canary Pub - ‬2 min drive

About this property

Quality Inn & Suites

Houston hotel in FM 1960 with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

  • 58 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Dining venue
Quality Inn & Suites offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 3 Mar 2025 start from NZ$130.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites?

Yep, Quality Inn & Suites has a free self car park and free RV/bus/truck parking.

Is Quality Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn & Suites is a hit with families.

Does Quality Inn & Suites serve breakfast?

Yeah, free self-service brekkie is served daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites?

No, Quality Inn & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn & Suites?

Yep, you can grab a meal at Quality Inn & Suites's onsite restaurant.

What time are check-in & check-out at Quality Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Quality Inn & Suites?

No, only service animals are allowed.

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 255 reviews
Rating 8 - Good. 56 out of 255 reviews
Rating 6 - Okay. 31 out of 255 reviews
Rating 4 - Poor. 24 out of 255 reviews
Rating 2 - Terrible. 25 out of 255 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brettanny

Stayed 2 nights in Oct 2024

6/10 Okay

Sean

Liked: Staff & service
Disliked: Room comfort
just short
While everything was in decent condition, all furnishings and finishes were of low quality. Bedsheets, blankets, some of the pillows were just folded up blankets in a pillowcase. The couch was small and uncomfortable, the TV could not be viewed easily from the sitting area. Breakfast was non-existent, a wafflemaker and coffee and dry cereals is about the extent of it. If it's available, then you can get by for a night, but not comfortable for longer stays for sure.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around good stay..
Cozy & quiet. Convenient area, nice staff.
Stayed 4 nights in Oct 2024

4/10 Poor

Rocio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They stop serving breakfast at 9amm
Stayed 1 night in Oct 2024

10/10 Excellent

Willis

Stayed 4 nights in Sep 2024

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty sure there was a poop smear on the wall in the bathroom. The toilet was incredibly wobbly. There were stains on the towels. And there is a train track like right next to the place, so it can get loud.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lamonica

Stayed 3 nights in Sep 2024

4/10 Poor

timothy, benton

Stayed 1 night in Sep 2024

2/10 Terrible

jermaine

Stayed 4 nights in Sep 2024

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Willis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very friendly and accommodating. I have been here for over a month and a half off and on. Its very close to my job and there are lots of things to eat in the same area. This is a different property from my normal, but for the price and the convenience I give it a 10 out of 10.
Stayed 3 nights in Sep 2024

10/10 Excellent

Willis

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Sadly had to deal with roaches at the hotel and it was normalized as they should be there. Would not recommend. Breakfast is also basically bagels and cofffee.
Stayed 5 nights in Sep 2024

10/10 Excellent

Moona

Stayed 1 night in Aug 2024

10/10 Excellent

Alonzo

Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trung Hieu

Everthing is quick and simple
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer Cassandra, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was VERY limited.
Stayed 3 nights in Aug 2024

8/10 Good

LaTasha

Travelled with family
Liked: Cleanliness, staff & service
What I like was the price and the Staff. What I didn't like was the breakfast options and the train. Other than that will I stay again if need be yes because of the staff and price.
Stayed 6 nights in Aug 2024

2/10 Terrible

Gwendolyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I like the bedroom, but the bathroom in room 109 had a hole in the celling and a roach plus an insect fell in the tub. The small refrigerator in the room did not work, so I was unable to store my items I purchased. I contacted the morning receptionist early in the morning to let her know the conditions of the room, but they were not resolved. She stated I will be moved to another room after housekeeping come to clean the room by 10:00 am and examine the bathroom. I met the housekeeper between 10:00am-11:00am, whereas, I told her about the bathroom condition. She assured that I would be moved to another room upon my return from an appointment I had that morning. However, I returned to my room between 5:00pm-6:00pm. I went to the evening receptionist to get the new room key to the new room, whereas, all hell bust loose. The receptionist became very rude when I told her about unfair charges. I was very professional and calm. She wanted me to return the keys to the room. I told her that I was not going to return the keys until I call my bank to see if those unfair(fraud) charges went through my account, whereas, she not only threatened to call the police, she actually called the police. The police came,whereas, he spoke to her. I only heard some of the conversation, and I think she was not truthful, so I continued to talk to my banker in which she verified the fraud charges. I returned to her the keys and I took the receipt. I left the premise.
Stayed 7 nights in Aug 2024

8/10 Good

Nyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposits are required
The overall stay went well. Staff were polite and respectful , however I do feel as though it should be noted that $75 deposits are required at the time of arrival. This isn’t noted anywhere until you arrive and well policy is policy.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet it was and how safe it looked
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was not good at all in the afternoon, i was willing to stay longer and the response from the receptionist was that i couldnt because i had to pay ANOTHER deposit, when the only thing she needed to do was to renew my stay for more days
Stayed 2 nights in Jul 2024