See all properties
Save

Blossom Hotel Houston

4.0 star property
Hotel with a full-service spa, near Houston Zoo
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Blossom Hotel Houston

City view
Premium bedding, minibar, in-room safe, individually decorated
View from room
Lobby
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is NZ$242
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
7118 Bertner Ave, Houston, TX, 77030
  • Hermann Park
    13 min walk
  • Houston Methodist Hospital
    13 min walk
  • MD Anderson Cancer Center
    13 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    31 min drive

Room options

View all photos for Premium Two Queen Studio

Premium bedding, minibar, in-room safe, individually decorated

Premium Two Queen Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe ADA 1 King Studio with shower

Premium bedding, minibar, in-room safe, individually decorated

Deluxe ADA 1 King Studio with shower

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Studio

Premium bedding, minibar, in-room safe, individually decorated

Premium King Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Queens One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premium 2 Queens One Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium 1 King One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premium 1 King One Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Corner Suite

Premium bedding, minibar, in-room safe, individually decorated

Premium Corner Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Corner Suite 2 Queens One Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Premium Corner Suite 2 Queens One Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen/Queen Studio ADA Bathtub

Premium bedding, minibar, in-room safe, individually decorated

Queen/Queen Studio ADA Bathtub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

King One Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium ADA Corner Executive Suite 1 King One Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Premium ADA Corner Executive Suite 1 King One Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King/King Two Bedroom Suite

King/King Two Bedroom Suite

King/King Two Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 115 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for King Studio

Premium bedding, minibar, in-room safe, individually decorated

King Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium 2 Kings Two Bedrooms Suite

Premium bedding, minibar, in-room safe, individually decorated

Premium 2 Kings Two Bedrooms Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 115 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Queen/Queen 1 Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Queen/Queen 1 Bedroom Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen/Queen Studio

Premium bedding, minibar, in-room safe, individually decorated

Queen/Queen Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA 1 King Studio with bath

Premium bedding, minibar, in-room safe, individually decorated

ADA 1 King Studio with bath

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium ADA 2 Queens Studio with bath

Premium bedding, minibar, in-room safe, individually decorated

Premium ADA 2 Queens Studio with bath

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
The Whitehall Houston
Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1077)
The price is NZ$199
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Whitehall Houston

About the area

Houston

At Blossom Hotel Houston you'll be 2.1 km (1.3 mi) from Houston Zoo and 2.8 km (1.7 mi) from NRG Stadium. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, Swedish massages and facials. Rendezvous' serves Japanese cuisine and is open for dinner. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers. 9755 square feet (906 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a rooftop terrace and a 24-hour front desk. Each morning full breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 30-minute walk of this 4-property class Texas Medical Center hotel, attractions include MD Anderson Cancer Center and NRG Park.

What's nearby

  • MD Anderson Cancer Center - 13 min walk - 1.1 km
  • Houston Zoo - 3 min drive - 2.4 km
  • NRG Stadium - 3 min drive - 2.8 km
  • NRG Park - 4 min drive - 2.4 km
  • Rice University - 4 min drive - 3.0 km

Getting around

  • TMC Transit Center - 13 min walk
  • Houston Station - 21 min drive
  • George Bush Intercontinental Airport (IAH) - 31 min drive

Restaurants

  • ‪Gyro King - ‬19 min walk
  • ‪Cafe Anderson - ‬16 min walk
  • ‪Apicius Kitchen & Bar - ‬13 min walk
  • ‪Luby's - ‬9 min walk
  • ‪Burger King - ‬16 min walk

About this property

Blossom Hotel Houston

Hotel with a full-service spa, near Houston Zoo
Blossom Hotel Houston offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 11 meeting rooms, and coworking spaces. Event space at this hotel measures 9755 square feet (906 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Blossom Hotel Houston. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

  • 267 guestrooms or units
  • 2 bars or lounges
  • Conference rooms
  • 9755 sq ft of conference space
  • 906 sq. m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Blossom Hotel Houston offers 267 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Microwaves, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Plum Skybar+Lounge
  • Rendezvous'

Family friendly

  • Free cot
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,755 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Blossom Houston Hotel
Blossom Hotel Houston Hotel
Blossom Hotel Houston Houston
Blossom Hotel Houston Hotel Houston
Blossom Hotel Houston Medical Center

Frequently asked questions

What is the cancellation policy at Blossom Hotel Houston?

Blossom Hotel Houston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Blossom Hotel Houston?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Blossom Hotel Houston on 1 Dec 2024 start from NZ$242.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Blossom Hotel Houston?

Yep, Blossom Hotel Houston has secured covered valet parking with in/out privileges for USD 47 per night.

Is there a spa on site at Blossom Hotel Houston?

Yep, there is an onsite spa at Blossom Hotel Houston. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Blossom Hotel Houston have a pool?

Yep, and guests recommend it! Blossom Hotel Houston has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Blossom Hotel Houston?

Blossom Hotel Houston features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding and espresso makers.

What makes Blossom Hotel Houston a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Blossom Hotel Houston.

Is Blossom Hotel Houston family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Blossom Hotel Houston is a hit with families.

Does Blossom Hotel Houston serve breakfast?

You bet, full breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Blossom Hotel Houston?

No, Blossom Hotel Houston does not offer an airport shuttle service.

Is there a bar or restaurant at Blossom Hotel Houston?

Yep, you can grab a meal at Blossom Hotel Houston's onsite restaurant.

What time are check-in & check-out at Blossom Hotel Houston?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Blossom Hotel Houston?

Dogs are welcome at Blossom Hotel Houston, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Blossom Hotel Houston Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2175 out of 2870 reviews" "
Rating 8 - Good. 356 out of 2870 reviews" "
Rating 6 - Okay. 140 out of 2870 reviews" "
Rating 4 - Poor. 94 out of 2870 reviews" "
Rating 2 - Terrible. 105 out of 2870 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Freddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love hotel but only odd or negative was, the roof top bar was out of all vodka except Belvedere….. that that was odd and had 2 dirty martinis that were extremely expensive. My friend had a double angles envy that cost $50. We are frequent travelers so we don’t expect cheap prices but wow. We also “tried” to have breakfast one morning and took 20mins to just get coffee 45mins for. Breakfast sandwich. Asked for a to go coffee and got tea. Everything else was great with hotel, Nespresso machines in rooms and room service & food was great. Rooms. If and very clean. Will definitely stay here again but may not have a drink
Stayed 3 nights in Aug 2024

10/10 Excellent

Millen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. All staff were great
Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hardware of the house is quite good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved our room and really enjoyed the rooftop pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Gerald

Stayed 1 night in Aug 2024

10/10 Excellent

aberOo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fancy and looks just like the pictures! Loved our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay!!!!
Stayed 2 nights in Aug 2024

8/10 Good

Alexsus

Travelled with family
Liked: Staff & service, amenities
We recently stayed at the Blossom Hotel, and overall, it was a pleasant experience. The staff really stood out—everyone we encountered, from the check-in agent to the bartender, valet parking team, restaurant staff, and housekeeping, was incredibly friendly and accommodating. The hotel itself is probably the nicest option close to NRG Stadium, and it has a lively and fun atmosphere, which seemed to attract a lot of young adults. They do charge $100 per night for incidentals, but we opted to spend that amount on property—at the restaurant, bar, and parking—so we didn’t have to wait several days for a refund. We stayed in a one-bedroom king suite, which was spacious and comfortable, though not particularly luxurious. The building is beginning to show some wear and tear, but it didn’t impact our stay too much. Cleanliness was average, and while the hotel offers a cozy, boutique experience, it’s important not to expect luxury like you might find at a national chain. The breakfast was delicious, and the restaurant provided a nice, cozy setting to start the day. Despite a few minor issues, we had an enjoyable stay, and thanks to the excellent service and convenient location, the Blossom Hotel will definitely be our go-to spot whenever we're in town for an event at NRG Stadium. The staff went out of their way to make sure our stay was amazing!
Stayed 2 nights in Aug 2024

6/10 Okay

Karla

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous interior decor and rooms are spacious. Property is maintained well. Some staff are friendly some are not. The biggest issue is the security within the hotel. Anyone off the street can enter, access the elevators or walk premises. The elevator key FOBs do not work. There’s absolutely no security.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

tracy

a lady.customer yelled at me when I checked in. It was awful. I had to go to the 13th floor for room service. things just weren't perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and courteous. The room was clean and very spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosalinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

ZOHAR, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Aug 2024

4/10 Poor

Ted

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Mgr refunded hundreds of dollars but EXPEDIA won’t return it to me Worst experience ever EXPEDIA…. Never again, should be illegal I WILL NOT EVER DO ANY BUSINESS WITH EXPEDIA again….. NEVER
Stayed 4 nights in Aug 2024

8/10 Good

Barbara A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall loved hotel. Cons were no restaurants in walking distance & courtesy cars need clear external markings. One car was marked with Hotel logo but one that came to pick me up had no markings; just a piece of paper laid on dash of SUV that could not be seen. A 15 min pickup turned into an hour because I was looking for the logo car and was not told an unmarked different car would come get me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for MDAnderson was perfect. Room was very nice and quiet. Would highly recommend.
Stayed 2 nights in Jul 2024

8/10 Good

Vivencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiahna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing very demure
Stayed 2 nights in Aug 2024

10/10 Excellent

ALICIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel excelente , limpio , bonito , cómodo , huele delicioso
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel. Spacious room and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Very quiet.
Stayed 3 nights in Aug 2024