Hilton Houston Post Oak by the Galleria

4.0 star property
Hotel with a 24-hour fitness centre, near Memorial Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Houston Post Oak by the Galleria

Lobby
Outdoor pool, pool loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The price is NZ$285
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
2001 Post Oak Blvd, Houston, TX, 77056
  • The Galleria
    10 min walk
  • Williams Tower
    12 min walk
  • River Oaks District
    13 min walk
  • Houston, TX (HOU-William P. Hobby)
    28 min drive

Room options

Premium Room, 1 King Bed, Corner

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Standard Room, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Peloton Bike)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 5
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Corner

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony, City View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 6
  • 2 Double Beds

Premium Room, 2 Double Beds, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
LED TV
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Pool Access

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Houston

At Hilton Houston Post Oak by the Galleria, you'll be 2.2 km (1.4 mi) from Memorial Park and 8.8 km (5.5 mi) from Menil Collection. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 30000 square feet (2787 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 15-minute drive of this The Galleria hotel include Houston Zoo and MD Anderson Cancer Center.

What's nearby

  • The Galleria - 10 min walk
  • Memorial Park - 3 min drive
  • Houston Zoo - 10 min drive
  • MD Anderson Cancer Center - 10 min drive
  • Toyota Center - 11 min drive

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪North Italia - ‬8 min walk
  • ‪Grand Lux Cafe - ‬8 min walk
  • ‪Jack in the Box - ‬10 min walk
  • ‪The Original Ninfa's Uptown Houston - ‬8 min walk

About this property

Hilton Houston Post Oak by the Galleria

Hotel with a 24-hour fitness centre, near Memorial Park
Hilton Houston Post Oak by the Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Houston Post Oak by the Galleria. Parking is available for a fee.

  • 448 guestrooms or units
  • 14 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Houston Post Oak by the Galleria offers 448 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21 to 25 for adults and USD 12.95 to 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 30,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1982

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 25 for adults and USD 12.95 to 12.95 for children
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Houston Oak Post
Hilton Houston Post Oak Hotel
Hilton Oak Houston
Hilton Oak Post Houston
Hilton Post Oak Hotel Houston
Hilton Post Oak Houston
Houston Post Oak
Post Oak Hilton Houston
Hilton Houston Post Oak Hotel Houston
Hilton Houston Post Oak by the Galleria Hotel
Hilton Houston Post Oak by the Galleria Houston
Hilton Houston Post Oak by the Galleria Hotel Houston

Frequently asked questions

What is the cancellation policy at Hilton Houston Post Oak by the Galleria?

Hilton Houston Post Oak by the Galleria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Houston Post Oak by the Galleria?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Houston Post Oak by the Galleria on 24 Dec 2024 start from NZ$284.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Houston Post Oak by the Galleria?

Yep, Hilton Houston Post Oak by the Galleria has a covered self car park with in/out privileges for USD 30 per day.

Does Hilton Houston Post Oak by the Galleria have a pool?

Hilton Houston Post Oak by the Galleria has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hilton Houston Post Oak by the Galleria a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Houston Post Oak by the Galleria.

Is Hilton Houston Post Oak by the Galleria family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Houston Post Oak by the Galleria is a hit with families.

Does Hilton Houston Post Oak by the Galleria serve breakfast?

Yeah, full breakfast is available on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Houston Post Oak by the Galleria?

No, Hilton Houston Post Oak by the Galleria does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Houston Post Oak by the Galleria?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Houston Post Oak by the Galleria?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Houston Post Oak by the Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1000 reviews" "
Rating 8 - Good. 228 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Sonya

Business traveller
Liked: Cleanliness
The hotel itself is beautiful but I think bathrooms need to be updated when it comes to caulking, shower seals etc. Our shower leaked so bad that we had to use have our towels everytime we showered. Also, the rooms have 2 connecting door to rooms on each side making them paper thin. You can literally hear every word and or sound from the rooms next to you. Not ideal when you have a very active couple next to you at 3am in the morning. Roll My Eyes…Also their alarm clocks literally become your alarm clock. Needless to say we didn’t get any sleep. The staff was very friendly especially the room assistance but the maintenance staff were hard to contact.
Stayed 3 nights in Sep 2024

10/10 Excellent

KRISTIE

Liked: Cleanliness, amenities
This time cable wasn’t available and the last night it was hot
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Mike

Business traveller
Double billed me for parking. No formal restaurant. Fan loud and won’t go off in my room. Internet wasn’t working. Nice room but I expect better from a Hilton
Stayed 1 night in Sep 2024

2/10 Terrible

Rahi

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I must admit that I did not enjoy my stay. We checked into a room with a bed that had a broken/missing box spring. The tub had peeling paint throughout with black residue that may have been mildew in the corners. They gave us a new room (great) and offered to comp our parking and breakfast. Only to originally charge 150 ($75 for parking plus deposit). They refunded the balance only to charge $75 again for parking. Now we are editing for a refund.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Antar

Travelled with family
Liked: Cleanliness, room comfort
Great facelift
The Hilton Post Oak had been my go to hotel for years, but the structure began to show its age. I stayed away for a few years. This past trip I decided to give it another try and I'm glad I did. I noticed immediately the subtle facelift that has restored the hotel to what it used to be. The Hilton Post Oak will again be my go to Houston hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Somira

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Kenneth J, Washington

Liked: Cleanliness, amenities, property conditions & facilities
My stay was very good. There was a glitch with WiFi. I must give kudos to the IT gentleman that repaired the issue. He explained what happened and informed me he had checked connectivity outside my room and even shared with me the display on his phone with the upload and download speeds. My room was on the 9th Floor. I was blessed with an excellent housekeeper. She was extremely pleasant and kind. My next trip to Houston will definitely be this property with a request for a room on the 9th Floor
Stayed 2 nights in Aug 2024

10/10 Excellent

Andres, Brownsville

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Coree

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Zeb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good cleaning service
Stayed 3 nights in Jul 2024

6/10 Okay

Victoria

Travelled with family
Disliked: Room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Keya, Houston

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The housekeeper put my dirty towel back on the rack. Sheets were not changed daily. This hotel cost enough to change Sheets. Didnt feel clean in my room
Stayed 2 nights in May 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only issue was garage gates didn’t function with the room key - due to the recent storm. Otherwise, very much enjoyed our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean hotel in a beautiful part of Houston.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved it. First time staying in Houston and it was amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Rodney

Disliked: Cleanliness
Need to be better
The hotel needs an upgrade. There was dog hair on the carpet in the room and the ironing board was broke. We tried to call the front desk but no one would answer. At the pool, the lounge chairs were dirty. When we were at the bar, there was a strange smell almost like old towels or dirty mop water.
Stayed 1 night in Jul 2024

8/10 Good

Mohammed

Liked: Cleanliness
Stayed 10 nights in Jul 2024

10/10 Excellent

Lance

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Bare minimum
The location is good. The front desk guy was kind. The valet guy? Very rude. I opted for self parking … the parking system was down. Fortunately and not, a valet guy was behind me as I tired to use my key card to access self parking. He was rude too. The elevator from the parking garage took at least a few minutes to close the doors and lower us to the ground floor. It was ridiculous. The next morning, we loaded the garage elevator, this time the door closed before I could complete my entrance to the elevator car. A few others were trying to get on the elevator behind me and we all literally had to force the doors open. Imagine trying to get off this elevator at this point! We again had to literally run off the elevator and it took 2 men to force these doors open to get everyone off the elevator. I would never stay at this hotel again. Rude staff, the rooms are decent at best, but the location is good depending on why you’re in Houston.
Stayed 1 night in Jul 2024