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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

2.5 star property
Houston hotel in Northside with free breakfast and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Exterior
Property entrance
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is NZ$159
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
4900 Federal Plaza Drive, Houston, TX, 77092
  • Karbach Brewing
    5 min drive
  • Memorial Park
    9 min drive
  • Memorial City Mall
    10 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    39 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Comfort Suites Houston West at Clay Road
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1007)
The price is NZ$149
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Comfort Suites Houston West at Clay Road

About the area

Houston

At Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel, you'll be 19.6 km (12.2 mi) from Minute Maid Park and 20.3 km (12.6 mi) from Toyota Center. Highlights at this hotel include free weekend breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym and Hot tub. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Free buffet breakfast is available at weekends between 7:00 AM and 10:00 AM. .Attractions within a 15-minute drive of this Northside hotel include Memorial City Mall and Westheimer Rd.

What's nearby

  • Memorial Park - 9 min drive - 11.1 km
  • Memorial City Mall - 10 min drive - 10.9 km
  • CityCentre - 12 min drive - 13.4 km
  • Baseball USA The Yard - 12 min drive - 11.6 km
  • George R. Brown Convention Center - 18 min drive - 20.8 km

Getting around

  • Houston Station - 21 min drive
  • George Bush Intercontinental Airport (IAH) - 39 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Dairy Queen - ‬2 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Sassafras - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel

Houston hotel in Northside with free breakfast and 24-hour fitness centre
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served on weekends. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel. Free self parking is available.

This Houston hotel is smoke free.

  • 79 guestrooms or units
  • 4 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel on 20 Dec 2024 start from NZ$158.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel has a free self car park.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel has an outdoor pool. The pool is open 10:00 AM to 10:00 PM.

What makes Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel.

Is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel is a hit with families.

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel serve breakfast?

You bet, our travelers give high marks to the free buffet brekkie here! Offered at weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 369 out of 716 reviews" "
Rating 8 - Good. 168 out of 716 reviews" "
Rating 6 - Okay. 54 out of 716 reviews" "
Rating 4 - Poor. 44 out of 716 reviews" "
Rating 2 - Terrible. 81 out of 716 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mohammad

Travelled with family
A/C stopped working during night a few times. Found two baby roaches in the room and bathroom.
Stayed 1 night in Jul 2024

4/10 Poor

Brittany

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Dirty!!!
Was dirty, gave us a dirty room so had to get a second room that was still dirty and also took my deposit without being refunded do not stay here!!
Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Was double charged. Had to be switched rooms because first key pad did not work. No wifi password on new key card.no phone in room to call front desk. Elevator broken.
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jonathan

Travelled with family
Overbooked had to stay elsewhere.
Stayed 1 night in Aug 2024

6/10 Okay

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Security
Safety concerns due to no security and shattered glass in the parking lot from broken windows
Stayed 2 nights in Aug 2024

2/10 Terrible

Ashton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Trash overflowing in parking lot, multiple cars broken into, glass still all over parking lot, entire place smells like weed, no hot tub, no pool towels, only 2 bath towels for showers, I had 4 people in my room. Rude staff, our room door didn’t lock, walls were dirty in our room, beds were awful. Do not stay here.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas E

Stayed 2 nights in Jul 2024

6/10 Okay

Drew

Liked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Stefanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
CAR BROKE INTO- ROBBED
VEHICLE GLASS WAS SHATTERED AND ROBBED OF EVERYTHING!!! HOTEL DID ABSOLUTELY NOTHING. ZERO EMPATHY. REFUSED TO MAKE EYE CONTACT. WE WERE LEFT WITH NOTHING BUT THE CLOTHES ON OUR BACKS FOR MY FAMILY OF 5. TERRIBLE SERVICE!! On top of that when we checked in first room was not the room we reserved so they moved us. 2nd room was moldy, dirty, stinky, I’m pretty sure there was actual poop on the walls. No joke. Like dead as*. At that point we just asked for a refund because- ew. They refused a refund. So they put us in a 3rd room- which was also dirty but thankfully better than the first two. Almost $200 a night and this is the quality room you get?! I want a refund. Staying at this hotel has cost me THOUSANDS.
Stayed 1 night in Jul 2024

4/10 Poor

George

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Jean

Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Yen

Travelled with family
Stayed 3 nights in Jun 2024

2/10 Terrible

SHAMAILA

Disliked: Staff & service, property conditions & facilities
They didn’t have the rooms available
Stayed 1 night in Jul 2024

6/10 Okay

Juana

Business traveller, Travelled with partner
The front desk attendant was personable and polite
Stayed 1 night in Jul 2024

6/10 Okay

Adolfo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Ralyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

venkata lakshmi neelima

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was closed down. No power
Stayed 1 night in Jul 2024

2/10 Terrible

Nalini

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Joanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse experiences ever the room they gave us smelled wet like mole the ceiling was actually linking water and ceiling was damaged the bed was wet the floor was also wet it was a mess would like a refund! I have pictures of how the ceiling was
Stayed 1 night in Jul 2024

8/10 Good

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuvimos mi familia y yo una buena estancia, es un hotel muy limpio y con buena apariencia, la atención del personal fue la esperada, descansamos muy confortablemente en sus suaves camas. El único inconveniente que tuvimos fue que no había internet esa noche y por consiguiente no pudimos ver nada de televisión. Sinceramente no creí que un detalle tan pequeño le disminuya la reputación general que muestra en las fotos. ¡Esos problemas deben resolverlos pronto cuando ocurran!. Por lo demás todo bien.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024