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Hotel Derek

4.0 star property
Apartment with pillowtop bed, steps from Westheimer Rd
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Derek

Suite, 1 King Bed, City View | View from room
Outdoor pool
Exterior detail
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Meeting facility

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
2525 West Loop S, Houston, TX, 77027
  • River Oaks District
    4 min walk
  • The Galleria
    8 min walk
  • Williams Tower
    11 min walk
  • Houston, TX (HOU-William P. Hobby)
    28 min drive

Room options

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 43.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 43.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
Pillow-top bed
  • 111 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1532)
The price is NZ$313
for 1 night
includes taxes & fees
16 Nov - 17 Nov
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the area

Houston

Hotel Derek places you steps from Westheimer Rd and within a short 5-minute stroll of River Oaks District. Highlights at this aparthotel include in-room free WiFi and free high-speed Internet. .You can enjoy a flat-screen TV with cable channels, and each apartment features an iPod dock, a coffee/tea maker and free newspapers. Nice touches to enhance your stay include a rainfall showerhead and dressing gowns, while a pillowtop bed and premium bedding invite a good night's rest. Room service, a down duvet and a safe are also available. Housekeeping is available on request. .This pet-friendly aparthotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find laundry facilities, dry cleaning/laundry services and multilingual staff. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this The Galleria aparthotel include Rice University and Houston Zoo.
View more Aparthotels in HoustonOpens in a new window

What's nearby

  • River Oaks District - 4 min walk
  • The Galleria - 8 min walk
  • Greenway Plaza - 3 min drive
  • Lakewood Church - 4 min drive
  • MD Anderson Cancer Center - 10 min drive

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 16 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Ciel Restaurant & Lounge - ‬9 min walk
  • ‪Grand Lux Cafe - ‬9 min walk
  • ‪Velvet Taco - ‬5 min walk

About this property

Hotel Derek

Apartment with pillowtop bed, steps from Westheimer Rd
As a guest of Hotel Derek, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Hotel Derek also features room service (during limited hours), express check-out, and a front desk safe. For a fee, parking is available.

This Houston aparthotel is smoke free.

  • 312 guestrooms or units
  • 15 levels
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hotel Derek offers 312 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Houston aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 mi
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 25 per night

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 100 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free daily newspapers
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 15 floors
  • 312 units
  • Ballroom
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Electric car charging station
  • Housekeeping (on request)
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 30 November 2024 to 31 August 2025 (dates subject to change).
This property will be closed from 16 September 2024 to 31 January 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 23.40 per accommodation, per night.
  • Service fee: 1.85 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Derek Houston Galleria
Hotel Derek
Hotel Derek Houston Galleria
Derek Hotel Houston

Frequently asked questions

What is the cancellation policy at Hotel Derek?

Hotel Derek offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Derek?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Derek on 10 Nov 2024 start from NZ$330.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Derek?

Yep, Hotel Derek has a self car park with in/out privileges for USD 30.00 per night.

Is there a free airport shuttle available at Hotel Derek?

No, Hotel Derek does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Derek?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hotel Derek Reviews

Reviews

6.2
Rating 10 - Excellent. 600 out of 2221 reviews" "
Rating 8 - Good. 366 out of 2221 reviews" "
Rating 6 - Okay. 384 out of 2221 reviews" "
Rating 4 - Poor. 372 out of 2221 reviews" "
Rating 2 - Terrible. 499 out of 2221 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Rodrigo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was no water (something about the city), the pool was closed (no notice while reserving). The great pictures of a lively bar/restaurant where fake (the bar/restaurant) was closed. Overall, the stay was OK, but far below what they promised and far below what one would expect for two hundred dollars per night.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! We missed a flight at IAH and booked Hotel Derek for the night The rate was $$$ parking. Upon arrival the parking garage was filthy and seemed very unsafe so we chose valet park. We also noticed that several guest seemed to be there on an hourly rate! When we entered the hotel a strong smell of gas or something was awful. We pre paid through Expedia or I would have demanded a refund. The room was filthy… dead roaches, non working bathroom door and just not clean. I know this hotel has been bought out, but they should close until the renovations are complete instead of advertising as a 3 star boutique hotel
Stayed 1 night in Jul 2024

2/10 Terrible

laquitta

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL PEOPLE. If you are out of towners and dont kno Im telling you now this property has went down tremendously. The area is great but the hotel is a BIG NO. The pictures shown are 15 plus years ago with the same dirty nasty furniture. The room furniture is torn up and worn down. I live here and didn't kno until after booking and checking in how poorly this hotel has went down and also closing down soon. I was able to get a refund rite away and book else where.
Stayed 2 nights in Jul 2024

6/10 Okay

Kenneth

Business traveller
Liked: Amenities, property conditions & facilities
The surrounding area is not the best
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tehseen, Ellicott City

Disliked: Cleanliness, property conditions & facilities
The hotel needs to have clean sheets and the bathroom needs to be more clean
Stayed 1 night in Jul 2024

6/10 Okay

Daelena

Stayed 2 nights in Jul 2024

10/10 Excellent

Zawadi

Stayed 2 nights in Jul 2024

6/10 Okay

Daelena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
the hotel was quite for the most part. The garage is 30$ per night which is high for parking. But since you pay 30 dollars you would think they would allow you to park on a lower level they blocked off floors 1-5 for valet … secondly once you make it to floor 6 it’s no lights on that level it’s dark which is also a hazard. not to mention trash and wrappers all in the garage. incidentals are 100 per night which is a little insane yes it’s returned if the room is good condition but still. Third the staff was friendly I was unaware of the 100 per night incidental and the receptionist at check in helped guide me that. overall it’s cheaper and nicer places to stay it was experience given the history but I don’t suggest driving your own vehicle or parking there. plus they do have a security guard driving but they was on they phone there entire time.
Stayed 1 night in Jul 2024

2/10 Terrible

Süleyman

Disliked: Cleanliness, amenities, property conditions & facilities
Not recommended , worst experience i have, parking is expensive
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacobo

Stayed 2 nights in Jul 2024

4/10 Poor

Giselle

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
6/10 Stars
I booked the room last minute on Hotels.com since I was only in town 2 days and needed something quick and convenient at 1am thats close to a family member’s house. Pros: Location next to CVS, Galleria Mall, plenty of restaurants and stores. Clean/spacious rooms, hallways, lobby. Quiet. Price. Cons: 24/7 Parking garage Security Guard but….the garage is littered with trash!! No lights, pitch black. $30/day Self Park $40 Valet. If it wasn’t for security I would have left the same day. Customer service is hit or miss. For me, it was horrible upon arrival and excellent at departure. The agent as I was leaving definitely made me feel a little better about my stay.
Pitch black garage! I didn’t feel unsafe, but still…ugh, trash and glass everywhere. I will say Security was there 24/7.
Clean lobby, hallways, and rooms.
Clean lobby, hallways, and rooms.
Clean lobby, hallways, and rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tv didn't work and shower head leaking other than that it was ok.
Stayed 1 night in Jul 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Alberto, Fort Lauderdale

Business traveller, Travelled with partner
Disliked: Amenities
Terrible hotel. No service. No housekeeping, no restaurant and overpriced parking.
Stayed 2 nights in Jul 2024

4/10 Poor

Fernando

Stayed 1 night in Jul 2024

6/10 Okay

Kerry

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Kyosha

Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

SCOTT, Walla Walla

Was informed on check in that all amenities like gym, bar, restaurant are all closed indefinitely.
Stayed 2 nights in Jul 2024

10/10 Excellent

Long

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Made reservation and when we got there hotel was closed.
Stayed 3 nights in Jul 2024

6/10 Okay

Courtney, Houston

Disliked: Property conditions & facilities
Not as polished as it used to be but grateful for the refuge post storm. The track holding the window curtain was literally falling from the ceiling. Informed the front desk staff multiple times but maintenance never came to see about the issue.
Stayed 2 nights in Jul 2024