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Hotel ZaZa Houston Memorial City

4.0 star property
Hotel with a full-service spa, a quick walk to Memorial City Mall

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Poolside bar
Exterior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Bar
  • Parking available
  • Room service
The current price is NZ$622
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Memorial City Mall
    ‪4 min walk‬
  • Memorial Hermann Memorial City Medical Center
    ‪14 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Bathrobes
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Bathrobes
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hotel Zaza Houston Museum District

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1591)
The price is NZ$597
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Zaza Houston Museum District

About the area

Houston

At Hotel ZaZa Houston Memorial City you'll be 0.3 km (0.2 mi) from Memorial City Mall and 2.5 km (1.6 mi) from CityCentre. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at ZaSpa can include massages along with access to the sauna. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and pool loungers. Business amenities include meeting rooms and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 5:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Memorial hotel, you'll be 3.5 km (2.2 mi) from Town and Country Village and 3.7 km (2.3 mi) from First Congregational Church of Houston.

What's nearby

  • Memorial City Mall - 4 min walk
  • Memorial Hermann Memorial City Medical Center - 14 min walk
  • CityCentre - 4 min drive
  • Town and Country Village - 4 min drive
  • Baseball USA The Yard - 7 min drive

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Memorial City Mall Foodcourt - ‬11 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Sult'an Pepper - ‬12 min walk

About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, a quick walk to Memorial City Mall
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and concierge services are also featured at the business-friendly Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 159 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

What is the cancellation policy at Hotel ZaZa Houston Memorial City?

Hotel ZaZa Houston Memorial City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel ZaZa Houston Memorial City?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel ZaZa Houston Memorial City on 2 Mar 2025 start from NZ$621.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel ZaZa Houston Memorial City?

Yep, Hotel ZaZa Houston Memorial City has secured covered valet parking with in/out privileges for USD 46 per night.

Is there a spa on site at Hotel ZaZa Houston Memorial City?

Yep, ZaSpa is available for guests. You'll enjoy services like massages.

Does Hotel ZaZa Houston Memorial City have a pool?

Hotel ZaZa Houston Memorial City has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel ZaZa Houston Memorial City a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel ZaZa Houston Memorial City.

Is Hotel ZaZa Houston Memorial City family-friendly?

You bet! With amenities such as a free local area shuttle and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel ZaZa Houston Memorial City is a hit with families.

Does Hotel ZaZa Houston Memorial City serve breakfast?

Yeah, full breakfast is offered daily between 5:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel ZaZa Houston Memorial City?

No, Hotel ZaZa Houston Memorial City does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ZaZa Houston Memorial City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel ZaZa Houston Memorial City?

Check-in begins at 4 PM. Check-out time is noon.

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 690 out of 882 reviews
Rating 8 - Good. 118 out of 882 reviews
Rating 6 - Okay. 27 out of 882 reviews
Rating 4 - Poor. 23 out of 882 reviews
Rating 2 - Terrible. 24 out of 882 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great, staff quick response, housekeeping great, valet service great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Beau

Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only problem was my sink would not drain. It was handled quickly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property for business travelers in the Houston area.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

10/10 Excellent

Jarkkus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nelie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Ychay

Stayed 2 nights in Sep 2024

10/10 Excellent

Kendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and experience focused!
Great service, wonderful rooms. I love that they have "butler tea service" at the elevators on each level. The beds are comfy. They did switch toiletries - and I must say I don't like the new brand but I continue to appreciate their attention to quality. The in house restaurant is delicious
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Damarice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities, high end amenities, and excellent food and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury rooms with astonishing balcony view
Stayed 1 night in Oct 2024

8/10 Good

Robin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Hotel Zaza was short, just two nights. PROS: *Our room, #922, was spacious and had adequate storage and seating. *The bathroom was lovely, clean and the amenities (shampoo, etc.) were better than average. *We had plenty of hot water. *The bed and linens were quite comfortable, and we had plenty of pillows. *The a/c unit worked well, and the television was high quality and easy to figure out. *The wi-fi access was great. CONS: *The room was excessively dark, with light from lamps only. Working at the desk would have required unplugging a lamp, getting an extension cord and placing the lamp on the table. It was DARK! *The safe in the room did not work. We advised the front desk of this on night one and were assured it would be either repaired or replaced asap; it never was. We took our valuables with us on leaving the room. *The bank of charging ports on the work desk did not work. The desk was plugged into an outlet into which a phone was plugged, and the phone worked but not the charging ports. This made it, again, impossible to work at the desk. *Very pricey valet parking is all that is available - there is no on street or nearby parking. I understand this dilemma, however, we should have been notified of this situation when booking our room. *There are 2 Hotels Zaza in Houston, one at Memorial Circle and one at Museum District. We found this out the hard way when our GPS maps took us to the wrong one! Again, some communication would've been helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zaza is a wonderful place to stay. From the staff to the amenities everything was great 👍
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location - only complaint is our rooms (we requested a move) were either looking at the highway or a parking lot, so didn’t really want to sit in the patio and the road noise was noticeable. I’m sure there are rooms that are quiet and have a better view. Quality of everything was outstanding from the bed linens, showhead, on-floor morning coffee , so highly recommend. We’ll definitely return!
Stayed 2 nights in Oct 2024

10/10 Excellent

AJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good hotel and the best staff If you don’t need an accessible room I would recommend that you tell the reception not to put you in one of those rooms unless you want to wipe the floor after every shower. The water goes everywhere all over the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gustav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Zaza! We will most definitely be going back.
Stayed 2 nights in Sep 2024

8/10 Good

Michael A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet hotel. I’m not crazy about being unable to “self-park” my car, I just don’t care for being reliant on having a car valet to retrieve my car whenever I want to run an errand. This is a minor annoyance. I would definitely stay at Hitel ZaZa again.
Stayed 2 nights in Sep 2024