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Staybridge Suites Houston Willowbrook by IHG

3.0 star property
Hotel with free breakfast, a quick walk to Heron Lakes Golf Course

Photo gallery for Staybridge Suites Houston Willowbrook by IHG

Exterior
Lobby
Exterior
Point of interest
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Housekeeping
The current price is NZ$166
includes taxes & fees
8 Mar - 9 Mar

Explore the area

Map
10750 N Gessner Rd, Houston, TX, 77064
  • Heron Lakes Golf Course
    ‪7 min walk‬
  • Sam Houston Race Park
    ‪20 min walk‬
  • Willowbrook Mall
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites Near Sam Houston Race Park

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1003)
The price is NZ$176
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Comfort Suites Near Sam Houston Race Park

About the area

Houston

At Staybridge Suites Houston Willowbrook by IHG you'll be within a 20-minute stroll of Heron Lakes Golf Course and Sam Houston Race Park. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. 450 square feet (41 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this 3-property class Houston hotel, you'll be 4.4 km (2.7 mi) from Willowbrook Mall and 5 km (3.1 mi) from Houston Methodist Willowbrook Hospital.

What's nearby

  • Sam Houston Race Park - 20 min walk
  • Willowbrook Mall - 5 min drive
  • Houston Methodist Willowbrook Hospital - 5 min drive
  • Vintage Park - 9 min drive
  • Traders Village - 9 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪Hickory Hollow Restaurants & Catering - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Jack in the Box - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Staybridge Suites Houston Willowbrook by IHG

Hotel with free breakfast, a quick walk to Heron Lakes Golf Course
Staybridge Suites Houston Willowbrook by IHG offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 450 square feet (41 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the business-friendly Staybridge Suites Houston Willowbrook by IHG. Free self parking is available.

This 3-star Houston hotel is smoke free.

  • 114 guestrooms or units
  • 4 levels
  • 450 sq ft of conference space
  • 41 sq. m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Staybridge Suites Houston Willowbrook by IHG offers 114 accommodations with DVD players and a safe. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 42-cm LCD televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-cm LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 150 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel

Frequently asked questions

What is the cancellation policy at Staybridge Suites Houston Willowbrook by IHG?

Staybridge Suites Houston Willowbrook by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Houston Willowbrook by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Houston Willowbrook by IHG on 8 Mar 2025 start from NZ$166.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Houston Willowbrook by IHG?

Yep, Staybridge Suites Houston Willowbrook by IHG has a free self car park and free RV/bus/truck parking.

Does Staybridge Suites Houston Willowbrook by IHG have a pool?

Staybridge Suites Houston Willowbrook by IHG has a seasonal outdoor pool. The pool is open from April to September.

Is Staybridge Suites Houston Willowbrook by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Staybridge Suites Houston Willowbrook by IHG is a hit with families.

Does Staybridge Suites Houston Willowbrook by IHG serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7:30 AM to 9:00 AM.

Is there a free airport shuttle available at Staybridge Suites Houston Willowbrook by IHG?

No, Staybridge Suites Houston Willowbrook by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Houston Willowbrook by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Staybridge Suites Houston Willowbrook by IHG?

There is a golf course next to Staybridge Suites Houston Willowbrook by IHG.

Staybridge Suites Houston Willowbrook by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 192 out of 346 reviews
Rating 8 - Good. 85 out of 346 reviews
Rating 6 - Okay. 34 out of 346 reviews
Rating 4 - Poor. 12 out of 346 reviews
Rating 2 - Terrible. 23 out of 346 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHABANA MARY

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .
Stayed 2 nights in Nov 2024

8/10 Good

Tesha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Travelled with family, Business traveller
Liked: Staff & service, amenities
Staff was very friendly and helpful but room had bugs …
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. Suites are sufficiently clean. Could stand a little more dusting. The only complaint that I truly have is that there’s dog poop everywhere. That definitely needs to be picked up. Nobody wants to step in poop and bring it into their rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Rebecca

Stayed 1 night in Oct 2024

2/10 Terrible

Dewayne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is dirty and has bed bugs on the bed
Stayed 1 night in Oct 2024

6/10 Okay

Anastasia

Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Sep 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
4 star down to 3 star
Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness, amenities
The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly and courteous!
Stayed 1 night in Aug 2024

2/10 Terrible

Frank

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACHES!!!!
DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service Receptionist was very unpleasant.
We arrived a little before midnight on Saturday 08/24/2024. My Husband, my 13yr old son and myself. The receptionist behind the desk never probably greeted us and showed absolutely to customer friendly or customer care. The lobby was empty and where the only guests in the lobby. She never stood up from her desk, spoke in a tone that was unprofessional, as if we had bothered her by our late check in perhaps. She then informed me of the $50 refundable security deposit that needed to be paid as well. I booked thru a third party app, and was not aware of it, but was fine with me. My husband paid the security deposit on his card but was told before he'd even swiped his cc, that the Visa card he had, Stay bridge didn't accept that form of payment. He swiped his card, it went thru, and the receptionist seemed annoyed and/or upset that the pymnt went thru. She never gave us any time that breakfast was to be served in the morning, she was just rude all the way around. She continued to ask me when I was giving her my identification was I ready and as I told her several times that I was trying to get it out of my wallet and then she asked me if I needed help getting it out of my wallet if she was annoyed that I was there. I didn't appreciate her attitude her lack of customer service and customer care. We were tired and exhausted and just wanted to sleep in a nice room, so we thought. The air conditioning in the front room was leaking horribly and still is and the water that leaks etc
Stayed 1 night in Aug 2024

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional housekeeping!
Stayed 7 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

SANTHOSH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.
Stayed 2 nights in Jul 2024

6/10 Okay

Johnny O Atkins,

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.
Stayed 5 nights in Jul 2024

2/10 Terrible

Corey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hot water was off because of new water heaters needing to be installed. I was not given notice nor was I offered any compensation for the inconvenience
Stayed 2 nights in Jun 2024

2/10 Terrible

lorena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were cockroaches on the drapes and kitchen. Funky smell throughout the building
Stayed 1 night in Mar 2024

2/10 Terrible

Penny

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I am not sure if they want me to lie here or what. When I put I HAD NO HOT WATER for showering it does not like what I am typing. The truth is I had to take 3 cold showers 1 each morning as the hotel did not have hot water.
Stayed 3 nights in Jun 2024

6/10 Okay

Yue

Travelled with family
Liked: Room comfort
Carpet is a little dirty and smelled, washer and dryers didn’t work.
Stayed 2 nights in May 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness
Bugs!!!
when we got to the room my husband went in to take a shower but couldn't yet because the drain was clogged so he had to go get a plunger from the front desk and tell them that the rod was loose and i had to clean tub after he plunged it. OH and the worst part was the roaches in our room even in the silverware tray and we didn't even use the kitchen once for cooking. so we will not be staying here again. The only positive thing there was the gentleman at the front desk he was very nice and helpful.
Stayed 4 nights in May 2024

8/10 Good

Rocky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024