6/10 Okay
David
Business traveller, Travelled with partner
25 Nov 2024
Liked: Amenities
Disliked: Cleanliness, staff & service
Overall, I did not care for my stay at this location. Here is my list of both PROS and CONS of my two week stay at this location.
PROS: Great rates for an extended stay, freeway close, the rooms were very quiet and seemed much more quiet vs. a typical motel/hotel. The overall room furniture and decor was nice and satisfactory.
CONS: I saw roaches of various sizes at least every 30 minutes while we were in our room. They were crawling in the bathtub, on the bathroom sink, on the toilet, on the bathroom walls, on the night stands, on the kitchen counter, and on the kitchen table. I have never stayed in such a roach infested motel/hotel room before. Whenever I went to the front desk for help, either the lobby was locked and a sign was posted on the door that someone would return by a certain time to offer assistance, yet at other times when I went to the lobby, it was locked but someone working at the front desk would open the door yet always seemed to be on the defensive and seemed very irritated that I was asking for any type of guest assistance. During my two week stay, on random days we would return to our room to find that the bedspread was missing. Since the phone in our room did not work, I went to the locked lobby to get assistance. Luckily someone was working at the front desk and opened the door and provided me with a clean bedspread. Yet I opted not to go to the trouble to try to get a bedspread when it was missing two additional times during our stay.
David
Stayed 16 nights in Nov 2024