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SureStay Plus Hotel by Best Western Houston Medical Center

2.5 star property
Hotel with free breakfast, near NRG Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Houston Medical Center

Indoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
6700 Main Street, Houston, TX, 77030
  • Houston Methodist Hospital
    6 min walk
  • Texas Children's Hospital
    6 min walk
  • MD Anderson Cancer Center
    10 min walk
  • Houston, TX (HOU-William P. Hobby)
    36 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed - double
Pillow-top bed
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$206
for 1 night
includes taxes & fees
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About the area

Houston

SureStay Plus Hotel by Best Western Houston Medical Center puts you in the centre of Houston, 1.8 km (1.1 mi) from Rice University and 2.5 km (1.6 mi) from Houston Zoo. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a 24-hour business centre and laundry facilities. There's also RV/bus/truck parking, along with the convenience of a free area shuttle. .With a stay at this Texas Medical Center hotel, you'll be 0.8 km (0.5 mi) from MD Anderson Cancer Center and 3.2 km (2 mi) from NRG Stadium.

What's nearby

  • Texas Children's Hospital - 6 min walk
  • MD Anderson Cancer Center - 10 min walk
  • Houston Zoo - 2 min drive
  • Rice University - 3 min drive
  • NRG Stadium - 4 min drive

Getting around

  • Dryden/TMC Station - 6 min walk
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Cafe Anderson - ‬14 min walk
  • ‪Whataburger - ‬14 min walk
  • ‪Apicius Kitchen & Bar - ‬15 min walk
  • ‪Burger King - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western Houston Medical Center

Hotel with free breakfast, near NRG Stadium
Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western Houston Medical Center. Self parking is free.

This Houston hotel is smoke free.

  • 125 guestrooms or units
  • Conference rooms
  • Full breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
SureStay Plus Hotel by Best Western Houston Medical Center offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 21 December 2024 to 31 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Medical Center
Best Western Plaza Medical Center
Best Western Plaza Hotel Houston
Best Western Plaza Houston
Houston Best Western
Best Western Houston
Best Western Plaza Hotel And Suites At Medical Center Houston
SureStay Plus Hotel Houston
SureStay Plus Houston
SureStay Plus Best Western Houston
SureStay Plus Hotel Houston Medical Center by Best Western
SureStay Plus Hotel by Best Western Houston Medical Center Hotel

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Houston Medical Center?

Yep, SureStay Plus Hotel by Best Western Houston Medical Center has a free self car park.

Does SureStay Plus Hotel by Best Western Houston Medical Center have a pool?

SureStay Plus Hotel by Best Western Houston Medical Center has an indoor pool.

Is SureStay Plus Hotel by Best Western Houston Medical Center family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as cots/infant beds in the guestrooms, it's no surprise that SureStay Plus Hotel by Best Western Houston Medical Center is a hit with families.

Does SureStay Plus Hotel by Best Western Houston Medical Center serve breakfast?

Yeah, our travelers quite like the free full breakfast here! Served on weekdays between 7:00 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Houston Medical Center?

No, SureStay Plus Hotel by Best Western Houston Medical Center does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Houston Medical Center?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at SureStay Plus Hotel by Best Western Houston Medical Center?

No, only service animals are allowed.

SureStay Plus Hotel by Best Western Houston Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1097 reviews" "
Rating 8 - Good. 311 out of 1097 reviews" "
Rating 6 - Okay. 140 out of 1097 reviews" "
Rating 4 - Poor. 88 out of 1097 reviews" "
Rating 2 - Terrible. 78 out of 1097 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Fang

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but too humid. Bad smell. The window has stains and almost blocked the whole sight. Breakfast is fine and efficient. Free parking is great. The poor smells and never seen any guest use the pool.
Stayed 4 nights in Sep 2024

6/10 Okay

Sharon

Business traveller
Disliked: Amenities
Room 511 needs some attention and updating. The counter at the bathroom sink is detached from the wall. I was visiting Houston for my granddaughter’s surgery. Mentally I really needed to work out, your website showed a picture of a treadmill, when I got there no treadmill and the elliptical machine wasn’t working. It would have been better if you had a rack of free weights too. I also needed a wine bottle opener and the only one that was offered needless to say was broken also. I walked around the corner to the nearest hotel and had to ask them to open it for me. Your property needs updating for sure but, it was clean and I did appreciate that!
Stayed 3 nights in Sep 2024

8/10 Good

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.9/5
Staff and location were great, the only nitpick is the halls/rooms felt a little aged, but honestly that's me trying to find something wrong, perfect place to stay for Houston Medical
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improved experience
Front desk employees were very nice and pleasant… much better experience than the past. Room appeared cleaner, too. Breakfast was simple, sufficient, but not too many options. Overall pleased.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
We were there due to medical needs. Only complaint was no shuttle on the weekend. Otherwise just fine.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay
It was good, no complaints
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and exercise rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Aug 2024

4/10 Poor

Tristie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

The smell was bad
Stayed 1 night in Jul 2024

8/10 Good

GARY

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was close to MDA. It could have been a little cleaner. I would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included. All the staff were extremely pleasant and helpful. Comfortable accommodations - not fancy, but nice and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Broken ice machine. Broken elevator from parking garage. Very limited parking in the lot. But a parking garage with a broken elevator 5abrokelevator.
Stayed 2 nights in Aug 2024

8/10 Good

Rogelio

Within walking distance of local areas
Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a late check in. Quick and easy. Good breakfast and great location central to Rice Univ and the Museum District.
Stayed 2 nights in Aug 2024

2/10 Terrible

alisha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the desk was nice. The pool was not heated and dirty , the hot tub didn't work, the shower was broke, the floor was nasty, everything was so outdated and in need of repairs. No security camera's anywhere. Felt very unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Noemie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest.
Stayed 3 nights in Aug 2024

10/10 Excellent

WOO HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Dawnte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here! The front desk attendant was very kind and professional both when I checked in and out. The room was clean, beautiful and comfortable. Everything worked properly and they even allowed me a late check out at no additional cost because I was dealing with chronic medical conditions and had just gotten out of the emergency room the morning I checked in. I wasn't aware of this but the front desk attendant told me they offer a medical discount as well! I would definitely recommend this hotel!
Stayed 1 night in Aug 2024

2/10 Terrible

Lovely

Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024