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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Whitehall Houston

City view from property
Interior
Interior
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
The price is NZ$263
includes taxes & fees
28 Dec - 29 Dec

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    14 min walk
  • Murphy's Deli
    2 min walk
  • Downtown Transit Center Station
    7 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    24 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Tempur-Pedic bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Tempur-Pedic bed
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1013)
The price is NZ$228
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Houston Downtown, an IHG Hotel

About the area

Houston

The Whitehall Houston puts you in the heart of Houston, within a 20-minute stroll of Toyota Center and Downtown Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free area shuttle. .The coffee shop, Buffalo Bayou Coffee, is open for lunch. Part & Parcel is the hotel's own cocktail bar. Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Downtown Houston hotel include George R. Brown Convention Center and Minute Maid Park.

What's nearby

  • Toyota Center - 14 min walk
  • Downtown Aquarium - 18 min walk
  • Minute Maid Park - 3 min drive
  • George R. Brown Convention Center - 4 min drive
  • Rice University - 7 min drive

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with a safe and complimentary newspapers. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 November 2024 to 26 November 2024 (dates subject to change).
The property will be renovating from 25 November 2024 to 26 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

What is the cancellation policy at The Whitehall Houston?

The Whitehall Houston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Whitehall Houston?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Whitehall Houston on 28 Dec 2024 start from NZ$262.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Whitehall Houston?

Yep, The Whitehall Houston has valet parking with in/out privileges for USD 40 per night.

Does The Whitehall Houston have a pool?

The Whitehall Houston has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The property will be renovating one of the swimming pools from November 25 2024 until November 26 2024 (completion date subject to change).

What makes The Whitehall Houston a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at The Whitehall Houston.

Is The Whitehall Houston family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Whitehall Houston is a hit with families.

Does The Whitehall Houston serve breakfast?

You bet, full breakfast is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Whitehall Houston?

No, The Whitehall Houston does not offer an airport shuttle service.

Is there a bar or restaurant at The Whitehall Houston?

Yep, they've got a lounge bar and an onsite restaurant. The property will be renovating its dining venue from November 25 2024 until November 26 2024 (completion date subject to change).

What time are check-in & check-out at The Whitehall Houston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Whitehall Houston?

Dogs are welcome at The Whitehall Houston, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 661 out of 1142 reviews" "
Rating 8 - Good. 197 out of 1142 reviews" "
Rating 6 - Okay. 134 out of 1142 reviews" "
Rating 4 - Poor. 67 out of 1142 reviews" "
Rating 2 - Terrible. 83 out of 1142 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Hotel charges 40$ per night for parking which is ridiculous. Hot water was on/off. Walls are thin.
Stayed 2 nights in Sep 2024

2/10 Terrible

Francisco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The Front Desk Staff was ugly and rude. Definitely a rude awakening that I was in Houston. The bathroom in my hotel room was sub par and tiny. The gym here is laughable. The only positive vibe here was the restaurant for breakfast. Other than that I would pass on staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Ty'Rahnie

Stayed 1 night in Aug 2024

4/10 Poor

Ilham

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Poor experience at such a reputable hotel in Houston. Firstly front desk lady is super rude, rolled her eyes at me when I mistakenly booked an accessible room. Not accommodating for the most part. Hotels don’t have fridges inside the room, have to request a whole fridge to be delivered. You have to also pay for housekeeping as it’s not included apparently. Very strange hotel policies will not be staying there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms.
Stayed 2 nights in May 2024

2/10 Terrible

Ruoyu

Liked: Staff & service
Disliked: Property conditions & facilities
Sooooo noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay here. This is a historic hotel so complaining about some thing being old is probably not unexpected. It was very good stay overall.
Stayed 1 night in Sep 2024

8/10 Good

John, Conroe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Sep 2024

8/10 Good

Tommy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. The hotel had a nice greeting/gift in our room for my wifes birthday celebration. I think they are way over priced. It can take a while to ride in the elevator if they are slightly even busy. My buddy and his wife also stayed here. They got double charged, and their AC in the room was very loud preventing them from getting any sleep. Not sure why they didn't call down about it, but their experience was not like mine. Our room was quiet, cold, and comfortable. Shower is a bit small, and the temperature doesn't get as hot as i would like it. Overall it was a great night for us. Thank you
Stayed 1 night in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

6/10 Okay

jose

Travelled with family
Liked: Cleanliness
It was ok. Customer service can be improved. Room not what I expected.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian D.

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The walls are VERY thin!!! We could hear the “neighbors” activity as well as the elevator. Wouldn’t recommend for the simple fact that you won’t get any sleep because the room doors slam shot, and you everyone’s activities. Not worth the stay
Stayed 1 night in Sep 2024

8/10 Good

Tarvasha

Stayed 2 nights in Aug 2024

2/10 Terrible

Alisher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very bad place; everything is outdated and not what was expected from such a high-end hotel. I'll never recommend this hotel to anyone and say avoid it at any cost!
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Harry

Stayed 1 night in Sep 2024

2/10 Terrible

Logan

Disliked: Cleanliness, property conditions & facilities, room comfort
Not family friendly 😔
There was people rolling weed in the hall! Not family friendly. Room was ghetto.
Stayed 1 night in Sep 2024

10/10 Excellent

Clarence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
It was great and i really enjoyed myself and i appreciate the service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hans, Houston

Quiet, clean and great location during the weekend
Stayed 2 nights in Sep 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Clean! Cold, comfy and cozy rooms! Staff is excellent!
Stayed 1 night in Sep 2024

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff. Older hotel in gret condition. The staff was over the top AWESOME! outdoor var was freat but rain kept ruining for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024