A luxury stay in Cha-am awaits you at Relo' The Urban Escape. You'll be 2 km (1.3 mi) from Siam Venezia and 3.4 km (2.1 mi) from FN Factory Outlet. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 4.5-property class Cha-am hotel include Hua Hin Night Market and Hua Hin Railway Station.
What's nearby
Siam Venezia - 5 min drive
Hua Hin Night Market - 11 min drive
Hua Hin Railway Station - 12 min drive
Hua Hin Market Village - 14 min drive
Hua Hin Beach - 17 min drive
Getting around
Cha-am Huai Sai Tai Station - 7 min drive
Hua Hin (HHQ-Hua Hin Intl.) - 6 min drive
Restaurants
Chom Talay Restaurant - 4 min drive
บ่อฝ้าย ชายทะเล - 17 min walk
Laciana by the sea - 6 min drive
Moriya もりや - 7 min drive
Two Two Fried Chicken The Venezia Hua Hin - 5 min drive
About this property
Relo' The Urban Escape
Luxury hotel on the beach, with outdoor pool
Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Relo' The Urban Escape such as an outdoor pool and a children's pool.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a fitness centre, a garden and a terrace. Parking is available for a fee. A complete renovation of Relo' The Urban Escape was completed in September 2020.
Smoking is allowed in designated areas at this 4.5-star Cha-am hotel.
1 building
54 guestrooms or units
5 levels
Deli
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Concierge
Terrace
Garden
Lift
Smoking in designated areas
Bar or lounge
Bar on the beach
Dining venue
Relo' The Urban Escape offers 54 accommodations with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Languages
English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (surcharge)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 650 per person
A bar/lounge
A beach bar
A restaurant
Snack bar/deli
Things to do
Children's pool
Full-service spa
Gym
Outdoor pool
Playground
Family friendly
Babysitting
Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Terrace
Full-service spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Limited room service
Minibar
Refrigerator
More
Electrical adapters
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in
Access methods
Staffed front desk
Pets
Pets: THB 1200 per pet, per night
Only dogs and cats are allowed
Food and water bowls are available
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for THB 1200.0 per night.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately THB 650 per person
Pet fee: THB 1200 per pet, per night
Rollaway bed fee: THB 1200.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 72 hours prior to check-in.
Property is also known as
Haven Cha-am
Haven Resort Cha-am
Haven Resort
Relo' The Urban Escape Hotel
Relo' The Urban Escape Cha-am
Relo' The Urban Escape Hotel Cha-am
Frequently asked questions
What is the cancellation policy at Relo' The Urban Escape?
Relo' The Urban Escape offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Relo' The Urban Escape?
As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Relo' The Urban Escape on 23 Feb 2025 start from NZ$210.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Relo' The Urban Escape?
Yep, Relo' The Urban Escape has a self car park, for a fee.
Are there any beaches close to Relo' The Urban Escape?
The closest beach to Relo' The Urban Escape is Hua Hin Beach (9.5 km).
Is there a spa on site at Relo' The Urban Escape?
Yep, there is an onsite spa at Relo' The Urban Escape. You'll enjoy services like massages.
Does Relo' The Urban Escape have a pool?
Relo' The Urban Escape has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.
What luxury perks are available at Relo' The Urban Escape?
Relo' The Urban Escape features a private beach, a full-service spa and an outdoor pool.
Is Relo' The Urban Escape family-friendly?
You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Relo' The Urban Escape is a hit with families.
Does Relo' The Urban Escape serve breakfast?
Sure does, buffet breakfast is served daily between 6:30 AM and 10:30 AM.
Is there a free airport shuttle available at Relo' The Urban Escape?
No, Relo' The Urban Escape does not offer an airport shuttle service.
Is there a bar or restaurant at Relo' The Urban Escape?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Relo' The Urban Escape?
Check-in begins at 2 PM. Check-out time is noon.
Are pets allowed at Relo' The Urban Escape?
Cats and dogs are welcome at Relo' The Urban Escape, with food and water bowls on offer.
Relo' The Urban Escape Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The only faults I could find was on the beverage side . The food was excellent as was the cocktails . The fact they only sold craft beers and a very limited selection at that , along with only selling wine by the bottle when I only want a glass or two , struck me as being a very, very odd business decision After the first night , I ate in town where I had a great selection of wines by the glass and copious different beers to choose from . The hotel itself is a gem just needs a bit of a shake up on the service side / promotions
Amazing staff and stay. Great views from the room. Great price. The restaurant is good and the prices are ok. Breakfast included was very good. Really enjoyed the beauty of the hotel.
This resort was a little ways out of Hua Hin but besides that it was a really nice place. The service and cleanliness was outstanding. Absolutely great breakfast. Very nice beach. Smaller resort and very quiet. Staff was wonderful!
Receptionist counter staff not polite and show the bad face to customer. The room & bathroom interior design is problem, easy get hurt because design in hard wood and not even. I booked for deluxe room but they need to extra charge for kid.
Lmm
Stayed 1 night in Jun 2019
2/10 Terrible
LEONG, Malaysia
Travelled with family and small children
5 Jun 2019
Liked: Cleanliness
Disliked: Staff & service
Reception staff service very bad, not friendly. Hotel price not worth with the hotel service. Not a good experience staying in this hotel although the hotel view very nice. Won’t come back anymore. Not recommend to come this hotel, they not provide any good service.
Terrific service from everyone..Place is a bit tucked away but we like it..fantastic beach. Transport to downtown available twice a day. Will stay again at this place
han keong
Stayed 3 nights in Feb 2019
2/10 Terrible
Norbert
7 Jan 2019
Liked: Cleanliness
Disliked: Staff & service, room comfort
Noisy ghost hotel in the middle of nowhere
hotel is nice, but old. I came for a weekend in January, and the place was empty. I asked for a free upgrade, I didn't get. They are doing renovations of their rooms, and the gave me the only room, which surroundings have hammering all day! I wanted to talk to the manager, but this place is so empty, even the manager is away. The breakfast was also a nightmare. Since there are no guest, the breakfast is A'la cart. There is a choice between pork menu 1 and pork menu 2. Basically bacon and eggs with pork sausage or without pork sausage. I don't eat pork, so I was hoping tho get the fruit platter, they showed on the picture. They didn't bring any fruit!
The hotel is lovely, the pool area and beach views are great. The location is far from civilisation, but with transport it's easy to get into town. If you're looking for a super quiet place with a private beach, this is a great option, and the price was reasonable.
We stayed at the Haven for four nights and had a very enjoyable relaxed time.
It is very pretty and the views are great, The pool is beautiful and everything is very clean.
The staff were very pleasant and made us feel very welcome.
It is decorated Thai style which was lovely and nice flowers everywhere.
The breakfast was fine and food very good if a bit limited.
Our only reservation about it is it is in an isolated location, there is nowhere to walk to either on the road or on the beach. There is a shuttle bus to Hua Hin but not in morning and the evening one was at 6.00 and returns ay 8.30 not giving enough time.
We did enjoy the atmosphere compared to the hustle and bustle of Bangkok.
(I'm a Thai person) This hotel is located about 10-15 minutes from Hua-hin city center, which for visitors with cars is convenient enough. I would not suggest anyone without their own transportation to stay at this hotel. I stayed in one of their villa (room 103) with my wife. + The hotel is small, but the room is spacious with nice decor and is clean + The beach is super super (and small) private. You're basically using it with only other hotel guests and 2 other housings nearby + The main pool is quite beautiful and when you're in it, you'll get to see the whole ocean in a somewhat paranoma view. + Overall atmosphere is quiet and private, perfect for a "getaway" true but if you get bored, it's close enough to the city center + Staff is polite and good - Breakfast is not good and has a very small variations of food - The price (I booked through hotels.com) is a little high for value, in my opinion (but most hotels in Hua-hin are pricey nowadays) Overall, I gave 4 stars and it's one of the hotel I would give a "go-ahead" advise if you're interested but not one that I would definitely recommend on its own
bed was very uncomfortable, asked to have a refund. duty manager could barely speak English, no customer service skills were displayed. upgraded to sea view but bed still uncomfortable. ended up leaving after 4 nights, utterly shattered and disappointed. not the relaxing / romantic getaway that I hoped for.
The hotel was beside the sea with a nice swimming pool by the beach. View from the beach and pool was very nice, although you cannot really go the beach most of the time due to the tides (mostly high during december period). Room is clean with intimate design, suitable for couples and family. Hotel ambience is calm and serene as it is far in near the beach away from the city. Breakfast was good with sufficient choices and taste was good. Free hotel shuttle to Hua Hin city was great.
However, the wifi was weak in the room and could only get it at the lobby. Would definitely be back for stay in future!