See all properties
Save

Kobi Onsen Resort Hue, Affiliated by Meliá

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Kobi Onsen Resort Hue, Affiliated by Meliá

Outdoor pool, open 6:00 AM to 8:00 PM, pool loungers
41-inch LCD TV with cable channels, TV
Terrace/patio
Couples treatment room(s), body treatments, aromatherapy
41-inch LCD TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Room service
  • Laundry
The current price is NZ$139
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
My An Hamlet, Phu Duong Commune, Hue, Thua Thien Hue, 530000
  • Con Hen
    ‪5 min drive‬
  • Thanh Tien Paper Flower Village
    ‪6 min drive‬
  • Thuan An Beach
    ‪12 min drive‬
  • Hue (HUI-Phu Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Suite, Connecting Rooms (Onsen Access)

Minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Onsen Access)

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 7 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite (Onsen Access)

Minibar, in-room safe, desk, laptop workspace

Executive Suite (Onsen Access)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms (Onsen Access)

Minibar, in-room safe, desk, laptop workspace

Family Room, Connecting Rooms (Onsen Access)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 7 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room (Onsen Access)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Onsen Access)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 3 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (Onsen Access)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Onsen Access)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Onsen Access | Koi View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Onsen Access | Koi View)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 3 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Villa, 2 Bedrooms (Private Onsen | 4+1)

Minibar, in-room safe, desk, laptop workspace

Grand Villa, 2 Bedrooms (Private Onsen | 4+1)

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 17 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room (Onsen Access | 2+1)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Onsen Access | 2+1)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 3 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (Onsen Access | 2+1)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Onsen Access | 2+1)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Onsen Access | Koi View | 2+1)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Onsen Access | Koi View | 2+1)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 3 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, Connecting Rooms (Onsen Access | 4+1)

Minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Onsen Access | 4+1)

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 8 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Private Onsen)

Minibar, in-room safe, desk, laptop workspace

Villa, 3 Bedrooms (Private Onsen)

Highlights

Soundproofed
Air conditioning
LCD TV
3 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Villa, 2 Bedrooms (Private Onsen)

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms (Private Onsen)

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 13 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Futons

View all photos for Grand Villa, 3 Bedrooms (Private Onsen)

Minibar, in-room safe, desk, laptop workspace

Grand Villa, 3 Bedrooms (Private Onsen)

Highlights

Soundproofed
Air conditioning
LCD TV
3 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 24 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Grand Villa, 2 Bedrooms (Private Onsen)

Minibar, in-room safe, desk, laptop workspace

Grand Villa, 2 Bedrooms (Private Onsen)

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 17 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Private Onsen | 6+1)

Minibar, in-room safe, desk, laptop workspace

Villa, 3 Bedrooms (Private Onsen | 6+1)

Highlights

Soundproofed
Air conditioning
LCD TV
3 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 19 sq m
  • Sleeps 7
  • 1 King Bed and 4 Single Beds

View all photos for Villa, 2 Bedrooms (Private Onsen | 4+1)

Minibar, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms (Private Onsen | 4+1)

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 13 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Futons

View all photos for Grand Villa, 3 Bedrooms (Private Onsen | 6+1)

Minibar, in-room safe, desk, laptop workspace

Grand Villa, 3 Bedrooms (Private Onsen | 6+1)

Highlights

Soundproofed
Air conditioning
LCD TV
3 bedrooms
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
  • 24 sq m
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Executive Suite (Onsen Access | 2+1)

Minibar, in-room safe, desk, laptop workspace

Executive Suite (Onsen Access | 2+1)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms (Onsen Access | 4+1)

Minibar, in-room safe, desk, laptop workspace

Family Room, Connecting Rooms (Onsen Access | 4+1)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Bathrobes
Free bottled water
Champagne service
  • 7 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Two-Bedroom Villa With Private Onsen

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Villa With Private Onsen

  • Sleeps 4
  • 2 Single Futons and 1 King Bed

View all photos for Grand Two-Bedroom Villa With Private Onsen

Minibar, in-room safe, desk, laptop workspace

Grand Two-Bedroom Villa With Private Onsen

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room With Onsen Access

Minibar, in-room safe, desk, laptop workspace

Premium Room With Onsen Access

  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room With Onsen Access

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room With Onsen Access

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Three-Bedroom Villa With Private Onsen

Minibar, in-room safe, desk, laptop workspace

Three-Bedroom Villa With Private Onsen

  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Deluxe Room With Onsen Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Room With Onsen Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Three-Bedroom Villa With Private Onsen

Minibar, in-room safe, desk, laptop workspace

Grand Three-Bedroom Villa With Private Onsen

  • Sleeps 6
  • 1 Single Bed and 2 Queen Beds

View all photos for Deluxe Koi View Room With Onsen Access

Private kitchen

Deluxe Koi View Room With Onsen Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Suite With Onsen Access

Living area

Family Connecting Suite With Onsen Access

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Suite With Onsen Access

Minibar, in-room safe, desk, laptop workspace

Executive Suite With Onsen Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room Without Onsen Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Room Without Onsen Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Melia Vinpearl Hue

Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (731)
The price is NZ$173
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Melia Vinpearl Hue

About the area

Hue

A luxury stay in Hue awaits you at Kobi Onsen Resort Hue, Affiliated by Meliá. You'll be 4.4 km (2.7 mi) from Thanh Tien Paper Flower Village and 5.6 km (3.5 mi) from Con Hen. Highlights at this family-friendly hotel include 2 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with aromatherapy and reflexology. The restaurant, Mai, serves Japanese cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, free kids' club, gym and steam room. 3757 square feet (349 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and free use of bicycles. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Hue hotel include Dong Ba Market and Imperial City.

What's nearby

  • Con Hen - 5 min drive
  • Hue Night Walking Street - 7 min drive
  • Dong Ba Market - 8 min drive
  • Imperial City - 9 min drive
  • Thien Mu Pagoda - 13 min drive

Getting around

  • Ga Hue Station - 19 min drive
  • Hue (HUI-Phu Bai Intl.) - 39 min drive

Restaurants

  • ‪An Nhiên Garden Vegetarian Restaurant - ‬4 min drive
  • ‪Nhà hàng chay Sân Mây - ‬5 min drive
  • ‪Bánh khoái cá kình làng Chuồn - ‬7 min drive
  • ‪Diên Trường Quán - ‬2 min drive
  • ‪Van chieu quan - ‬8 min drive

About this property

Kobi Onsen Resort Hue, Affiliated by Meliá

Luxury hotel with 2 restaurants and full-service spa
Kobi Onsen Resort Hue, Affiliated by Meliá offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3757 square feet (349 square metres) and includes conference space. A children's pool, a fitness centre, and a steam room are also featured at the luxury Kobi Onsen Resort Hue, Affiliated by Meliá. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hue hotel.

  • 155 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • 3757 sq ft of conference space
  • 349 sq. m of conference space
  • Built in 2018
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Kobi Onsen Resort Hue, Affiliated by Meliá offers 155 air-conditioned accommodations with minibars and a safe. 41-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hue hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. There are 3 hot springs open between 6:00 AM and 9:00 PM.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Kotei
  • Mai

Things to do

  • 3 hot springs
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,757 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 hot springs
  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 52 ºC
  • Hot stone massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (70 centimetre high)
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (99 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 41-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kobi Onsen Resort Hue, Affiliated by Meliá

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Kobi Onsen Resort Hue, Affiliated by Meliá?

Kobi Onsen Resort Hue, Affiliated by Meliá offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kobi Onsen Resort Hue, Affiliated by Meliá?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Kobi Onsen Resort Hue, Affiliated by Meliá on 3 Feb 2025 start from NZ$138.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kobi Onsen Resort Hue, Affiliated by Meliá?

Yep, Kobi Onsen Resort Hue, Affiliated by Meliá has a free self car park.

Are there any beaches close to Kobi Onsen Resort Hue, Affiliated by Meliá?

The closest beach to Kobi Onsen Resort Hue, Affiliated by Meliá is Thuan An Beach (6 km).

Is there a spa on site at Kobi Onsen Resort Hue, Affiliated by Meliá?

Yep, there is an onsite spa at Kobi Onsen Resort Hue, Affiliated by Meliá. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Kobi Onsen Resort Hue, Affiliated by Meliá have a pool?

Kobi Onsen Resort Hue, Affiliated by Meliá has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Kobi Onsen Resort Hue, Affiliated by Meliá?

Kobi Onsen Resort Hue, Affiliated by Meliá features a full-service spa, an outdoor pool and 2 restaurants.

Is Kobi Onsen Resort Hue, Affiliated by Meliá family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Kobi Onsen Resort Hue, Affiliated by Meliá is a hit with families.

Is there a free airport shuttle available at Kobi Onsen Resort Hue, Affiliated by Meliá?

No, Kobi Onsen Resort Hue, Affiliated by Meliá does not offer an airport shuttle service.

Is there a bar or restaurant at Kobi Onsen Resort Hue, Affiliated by Meliá?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kobi Onsen Resort Hue, Affiliated by Meliá?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kobi Onsen Resort Hue, Affiliated by Meliá?

No, pets and service animals are not allowed.

Kobi Onsen Resort Hue, Affiliated by Meliá Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern , clean and place you can relax , spa and osen really good
Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Thanh

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Mar 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s okay
Stayed 2 nights in Mar 2024

2/10 Terrible

Uyen Helen

Stayed 1 night in Mar 2024

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staffs. Clean and comports room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Trinh

Stayed 2 nights in Aug 2023

10/10 Excellent

WEI CHENG

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kỳ nghỉ tuyệt vời, nhân viên thân thiện, món ăn rất ngon, phục vụ chu đáo. Sẽ trở lại trong thời gian sớm nhất
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service
残念
チェックイン スタッフの英語のクセが強すぎて聞き直しても理解出来なかった。当方ベトナム駐在5年以上なのである程度英語は聞き取れるが、こちらのスタッフは厳しかった。 お風呂のシステムなどある程度説明を聞かなければわからないので、案内の紙を渡すなどしてわかりやすいように改善して欲しい。 食事 ホテルなので食事が割高なのは仕方がないが、日本人シェフがいるのにこのクオリティは残念。ローカル日本食と大差無し。 日本酒が越の一(ベトナム産日本酒)しか案内されなかった。まともな日本酒を置いて欲しかった。また、ビュッフェで提供されるお茶は甘かった。スタッフに言えば甘くない冷たい紅茶が出された。 お風呂 洗い場の排水が残念。 他人の洗い流した水が足につき不快。 硫黄の匂いはしっかりするが、入った後は肌がツルツルになるイメージだがつっぱる感じがした。塩素がたくさん入っているのではと感じた(泉質については素人なので参考にしないでください) スチームサウナは、椅子を洗い流せるようにしてほしい。水は出そうだったがスチームの奥なので熱くて近寄れなかった。 また、チェックアウト日の午前中は別で料金をとられるのは日本の温泉宿をイメージしてると拝金主義感が強く感じられた。 日本の会社が提携してるので日本的サービスを期待していたが、Webでも日本語案内がないように日本人はターゲットにしていないのだと思う。高級ホテルというよりはレジャー施設だと割り切った方が良い。
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉最高
温泉は日本にいるような雰囲気で、お湯もきもちよかった。スタッフもとても親切でした。
Stayed 1 night in Jan 2022