6/10 Okay
Verified traveller
Travelled with family
6 Aug 2024
During our 1 night stay we experienced some issues. We asked for another set of towels because we had 3 people.
We were told they didn’t have any because housekeeping did not come in the day before. Sorry was the only word uttered. No solutions, no let me see what I can do etc. When asked if we could have pool towels we were told no. When asked if they could get some from an unoccupied ro, we were told no. We gave up and decided we would have to relegate to using hand towels to dry off after our shower. Then found there were no extra blankets/sheets for the sofa bed. Went to ask for those and was brought 2 sheets. No blanket. About an hour later, we got a knock and towels were delivered. After we figured it out our own. Also this is a motel. A motel. Go elsewhere!
Verified traveller
Stayed 1 night in Aug 2024