4/10 Poor
Verified traveller
3 Nov 2024
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Traveler Beware:
The only reason I am not giving this 1 out of 5 stars is because the lady at the reception desk was very nice and let us check in two hours before our check-in time.
This hotel, although new, is basically a glorified Motel 6. The beds were not very comfortable. There were no shades covering the blinds, so light was coming in from the parking lot at night. There was leftover dust and debris in the room from recent construction since this is a new build. There was not a hair dryer and the iron had to be checked-out from the front desk by request.
Because of the paper thin walls, my husband and I were able to experience a very close encounter with two individuals trying to procreate with extremely loud music next door to us at 1 AM. It sounded as if we were in the room with them for over an hour. Upon notifying the front desk staff member, they simply said, “We do not deal with these kinds of problems. Would you like to move rooms?” We then decided that it was best to check-out of the hotel at that moment considering we had already been woken up an hour prior, and the offered solution was not going to alleviate our frustrations with this stay. Upon checking out, the front desk staff member said the manager would call us the next morning to try and offer us a discount for our inconvenience…they never called.
Overall, beware if you are considering this hotel only because it is a new build. We would not recommend.
Verified traveller
Stayed 1 night in Nov 2024
