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Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada

3.5 star property
Resort with private beach, 7 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada

Aerial view
6 bars/lounges, poolside bar, beach bar
6 bars/lounges, poolside bar, beach bar
Interior entrance
6 bars/lounges, poolside bar, beach bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
  • Hot tub
  • Pool
  • Gym
The price is NZ$262
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Safaga Road, Hurghada, Red Sea Governorate
  • Desert Rose Aqua Park
    9 min drive
  • Senzo Mall
    10 min drive
  • Hurghada Grand Aquarium
    12 min drive
  • Hurghada (HRG-Hurghada Intl.)
    22 min drive

Room options

View all photos for Family Room (Egyptians and Egyptian Residents ONLY)

Premium bedding, minibar, in-room safe, desk

Family Room (Egyptians and Egyptian Residents ONLY)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Family Room with Pool View ( 2 Adults + 2 Children )

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with Pool View ( 2 Adults + 2 Children )

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 5 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Triple Room (Egyptians and Egyptian Residents ONLY)

Premium bedding, minibar, in-room safe, desk

Standard Triple Room (Egyptians and Egyptian Residents ONLY)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Pool View (2 Adults +2 Children)

View from room

Deluxe Room with Pool View (2 Adults +2 Children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (Egyptians and Egyptian Residents ONLY)

Premium bedding, minibar, in-room safe, desk

Standard Double Room (Egyptians and Egyptian Residents ONLY)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (3 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Family Room (3 Adults + 2 Children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 5
  • 1 Large Single Bed and 1 King Bed OR 2 Large Single Beds and 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double Room (2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (2 Adults + 2 Children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Room

View from room

Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Family pool View (2 Adults + 3 Children)

Premium bedding, minibar, in-room safe, desk

Deluxe Family pool View (2 Adults + 3 Children)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 42 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Queen Bed

Similar properties

Water park

Pickalbatros Jungle Aqua Park - Neverland Hurghada

Pool
Hot tub
Breakfast included
All-inclusive
4.3 out of 5, Excellent, (81)
The price is NZ$478
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Pickalbatros Jungle Aqua Park - Neverland Hurghada

About the area

Hurghada

A family-friendly stay in Hurghada awaits you at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada. You'll be 1.7 km (1.1 mi) from Senzo Mall and 2.3 km (1.4 mi) from Desert Rose Aqua Park. Highlights at this beach resort include 5 restaurants, 7 outdoor swimming pools and a full-service spa. .The restaurant, Le Marche, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Each morning free buffet breakfast is offered between 7 AM and 10 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 20-minute drive of this 3.5-property class Village Road resort, attractions include Marina Hurghada and Hurghada City Center.
View more Resorts in HurghadaOpens in a new window

What's nearby

  • Desert Rose Aqua Park - 9 min drive
  • Senzo Mall - 10 min drive
  • Hurghada Grand Aquarium - 12 min drive
  • Hurghada Museum - 13 min drive
  • Marina Hurghada - 18 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 22 min drive

Restaurants

  • ‪بيتزا هت - ‬11 min walk
  • ‪ماكدونالدز - ‬5 min drive
  • ‪دجاج كنتاكى - ‬14 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Terrace - ‬3 min drive

About this property

Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada

Resort with private beach, 7 outdoor pools
Some rates at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private sandy beach, located just 900 metres away. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants and 5 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, a children's pool and a hot tub. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hurghada resort.

  • 548 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 6 bars or lounges
  • 5 coffee shops
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada offers 548 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa, Horus Spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 coffee shops/cafes
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • l asiatique
  • La Casa
  • Le Marche
  • Tagine

Things to do

  • 7 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Stereo
  • Tennis
  • Volleyball
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a "Egyptian and Egyptian Residents Only" room type must present identification or resident visa at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Guests booked in the "Egyptians and Egyptian Residents Only" room type in the All Inclusive rate plan receive all meals, soft drinks, and water (no alcohol).
This property accepts only families and married couples. Unmarried couples, single guests, and/or groups of men or groups of women are not accepted. A birth certificate is required to validate the age of all children upon check in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Alf Leila We Leila Hotel
Alf Leila We Leila Hotel Village
Alf Leila We Leila Village
Alf Leila Wa Leila Resort Hurghada
Alf Leila Wa Leila Resort
Alf Leila Wa Leila Hurghada
Alf Leila Wa Leila
Alf Leila Wa Leila Hotel Hurghada
Alf Leila Wa Hurghada
Alf Leila Wa Leila Hotel
Alf Leila Wa Hotel Hurghada

Frequently asked questions

Is parking available at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

Yep, Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada has a free self car park.

How much does it cost to stay at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada on 4 Jan 2025 start from NZ$262.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

The closest beach to Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada is Mahmya (16.7 km).

Is there a spa on site at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

Yep, Horus Spa is available for guests. You'll enjoy services like massages.

Does Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada have a pool?

Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada features 7 outdoor pools, a full-service spa and a nightclub.

What makes Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada.

Is Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada is a hit with families.

Does Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada serve breakfast?

Yeah, free buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada?

No, pets and service animals are not allowed.

Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Stayed 3 nights in Dec 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

HATIM

Stayed 1 night in Nov 2023

10/10 Excellent

Hussien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

6/10 Okay

Megoezz, Egypt

Liked: Cleanliness, property conditions & facilities, room comfort
Cleanist the staff are helpful but they was different between egyption geust or another The beach was stone in the first But totaly is ok
Stayed 3 nights in Sep 2018

8/10 Good

Hoda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It's was very nice trip overall
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault this hotel
Beautiful hotel which is perfect for all ages. Staff amazing, friendly but no women staff! Would recommend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
very nice hotel,, swimming pool,, staff,, nice food,,

8/10 Good

Mostafa, cairo

Liked: Cleanliness, staff & service, property conditions & facilities
it's different and special
Amazing hotel, nice atmospher, interesting nightshow, varities in food and cafes, help staff specially Mr Hany, he was so helpful, thanks for stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is good but the rooms are so bad
We had a very bad experience at that hotel. The rooms are not even a 2 stars hotel!! Bad smell and stanes on bed sheet, broken towel hanger, broken door, it was just ugly in the room!! Do not be fooled by the pictures!! They really ruined my vacation

10/10 Excellent

saidoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

saidoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional holiday
it was exceptionnel, the Hotel is just magic, a paradise for kids and adults.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eerste keer naar deze resort geweest, het was uitmuntend gezellig en super leuk, de kinderen hadden het erg leuk, faciliteiten waren goed, veel keuze qua restaurants. Personeel erg behulpzaam en vriendelijk. Animatie was geweldig en er is altijd wat te doen. Echt een aanrader, en wij zullen zeker terug komen!
Stayed 11 nights in Aug 2024

8/10 Good

Ivan Mihajlo, Almere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay, good service, but diner options were limited. But good experience overall.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Nigel, Nähe Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleine orientalische Stadt mit viel Flair
Wir, Mitte 40 mit Tochter (16) waren nun in nahezu allen Hotels der Pick Albatros Gruppe in Hurghada. Das Alf Leila hat uns vom Gesamtkonzept am besten gefallen bis jetzt. Wir fahren da in jedem Fall wieder hin. Die Anlage bietet für alle etwas, für Familien mit Kind genauso wie für Alleinreisende oder Paare, jeder kann hier selbst entscheiden ob er es ruhig oder genügsam oder Halli Galli haben möchte. Sport und Spiel ist sehr viel vorhanden. Für Familien mit Kindern geiegnet, Rutschenpark vom Schwesterhotel Jungle Aqua Parc auch empfehlenswert.

10/10 Excellent

Basem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aktivitetsfull semester!
Fantastisk faraonisk show i Hotellet!

8/10 Good

Ahmad, مصر

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تقييم فندق الف ليلة وليلة
تصميم الفندق رائع، الانشطة كانت اكثر من رائعة، المسبح جيدجدا،المزارات السياحية زي المتحف والصوت والضوء كانت اكتر من رائعة،خدمة الاستقبال والمطاعم والكافية والمسبح جيدة،

10/10 Excellent

Lene, Norge sandnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk ferie
Beste ferie jeg hat hatt, flott Hotel. Burde vert varmere svømmebasseng ellers alt flott. Vil anbefale det til alle. Flott show. Kommer sikkert til å dra igjen.

6/10 Okay

Verified traveller

Disliked: Staff & service
ليس على مستوى الرحله السابقه من حيث الخدمه بالفندق
بعض العاملين بالفندق يفرقون بين نزلاء الفندق المصرين وبين الأجانب وأكد البعض ولا الكل وده إلى ضايقنى جدا جدا رغم أنه فى المره السابقه لم أحس بذلك واتمنى تدارك ذلك سريعا من إدارة الفندق

8/10 Good

Verified traveller

Disliked: Staff & service
تحتاجون إلى اعادة تقيم العاملين بالفندق
الفندق جيد لكن المشكله فى بعض العاملين بالفندق مستوى تعاملهم معنا كمصرين أقل من تعاملهم مع الأجانب لد طة انى سمعت أحدهم وهو عامل البار فى المطعم الايطالى بيقول بالحرف انا اللى بيدفعلى مرتبى الاجنبى وكمان قال انا اممكن اعمل كوكتيل بس مش هاعمل والكلام ده بمناسبة ان واحده نزيله مصريه طلبت منه كوكتيل وهو يوضح إحساسه السيىء تجاه نزيل الفندق المصرى ورغم أن هذه المره الثانيه لى بالفندق إلا انى أعتقد جديا انا سأذهب لفندق آخر بالمره القادمه أما معظم العاملين تعاملهم جيد ولكن المشكله فى هؤلاء فقط