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Cleopatra Luxury Resort Makadi Bay

5.0 star property
Luxury resort on the beach, with 8 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cleopatra Luxury Resort Makadi Bay

8 outdoor pools, open 7:00 AM to 5:00 PM, pool umbrellas, pool loungers
Balcony view
Garden
21-inch LCD TV with satellite channels, TV
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Safaga Road, Makadi Bay, 84515
  • Makadi Water World
    10 min drive
  • Big Dayz Water Sport Center
    10 min drive
  • Desert Rose Aqua Park
    24 min drive
  • Hurghada (HRG-Hurghada Intl.)
    40 min drive

Room options

View all photos for Junior Room

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Junior Room

Highlights

Garden
Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 Single Bed OR 1 Double Sofa Bed

View all photos for Executive Room

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Executive Room

Highlights

Garden
Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premium Room, Beach View

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Premium Room, Beach View

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premium Room, Garden View

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Premium Room, Garden View

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Room, Sea View

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Standard Room, Sea View

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Room, Garden View

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Standard Room, Garden View

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Family Room

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Family Room

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 77 sq m
  • Sleeps 5
  • 1 King Bed OR 1 Single Bed

Similar properties

Exterior
Jaz Aquaviva - All Inclusive
Pool
All-inclusive
Spa
Kids pool
4.5 out of 5, Wonderful, (290)
The price is NZ$262
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Jaz Aquaviva - All Inclusive

About the area

Makadi Bay

A luxury stay in Makadi Bay awaits you at Cleopatra Luxury Resort Makadi Bay. You'll be within a 10-minute walk of Red Sea and 4.8 km (3 mi) from Makadi Water World. Highlights at this beachfront resort include 3 restaurants, 8 outdoor swimming pools and a full-service spa. .A relaxing day at Cleopatra can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, Vista Mare, serves Italian cuisine and is open for dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find free cabanas, and enjoy the 6 outdoor tennis courts and nearby private beach. 4788 square feet (445 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include a marina, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 5-property class Makadi Bay resort include Marina Hurghada and Hurghada City Center.
View more Resorts in Makadi BayOpens in a new window

What's nearby

  • Makadi Water World - 10 min drive - 5.0 km
  • Big Dayz Water Sport Center - 10 min drive - 7.2 km
  • Senzo Mall - 22 min drive - 24.1 km
  • Desert Rose Aqua Park - 24 min drive - 27.2 km
  • Hurghada Grand Aquarium - 27 min drive - 30.7 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 40 min drive

Restaurants

  • ‪Венское кафе - ‬18 min drive
  • ‪تشيز فرتز - ‬15 min drive
  • ‪بلوز لوبى بار - ‬15 min drive
  • ‪فيو بار - ‬14 min drive
  • ‪منظر بار - ‬14 min drive

About this property

Cleopatra Luxury Resort Makadi Bay

Luxury resort on the beach, with 8 outdoor swimming pools
Some rates at Cleopatra Luxury Resort Makadi Bay are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Cleopatra Luxury Resort Makadi Bay, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Makadi Bay resort.

  • 530 guestrooms or units
  • 2 levels
  • 9 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 4788 sq ft of conference space
  • 445 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Cleopatra Luxury Resort Makadi Bay offers 530 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets and down duvets. 21-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Makadi Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Cleopatra has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Bulgarian, English, French, German, Italian, Lithuanian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 40 km
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Bar and Restaurant
  • Soko Main Restaurant
  • Vista Mare

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,788 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 9 buildings
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cleopatra Luxury Resort Makadi Bay

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle
  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cleopatra Luxury Makadi Bay
Cleopatra Luxury Resort
Cleopatra Luxury Resort Makadi Bay
Cleopatra Makadi Bay
Cleopatra Makadi Bay Resort
Cleopatra Resort Makadi Bay
Aldiana Makadi Bay Hotel
Cleopatra Luxury
Cleopatra Luxury Resort Makadi Bay All Inclusive
Cleopatra Luxury Resort All Inclusive
Cleopatra Luxury Makadi Bay All Inclusive
Cleopatra Luxury All Inclusive
Cleopatra Luxury Resort Makadi Bay
Cleopatra Luxury Makadi Bay
Cleopatra Luxury Resort Makadi Bay - All Inclusive Makadi Bay
Cleopatra Luxury Resort Makadi Bay
Cleopatra Makadi Bay Inclusive
All-inclusive property Cleopatra Luxury Resort Makadi Bay
Cleopatra Luxury Resort Makadi Bay Makadi Bay
Cleopatra Luxury Resort Makadi Bay All Inclusive
Cleopatra Luxury Resort
Cleopatra Luxury
Cleopatra Luxury Makadi Bay
Cleopatra Makadi Makadi
Cleopatra Luxury Resort Makadi Bay
Cleopatra Luxury Resort Makadi Bay Resort
Cleopatra Luxury Resort Makadi Bay Makadi Bay
Cleopatra Luxury Resort Makadi Bay Resort Makadi Bay

Frequently asked questions

What is the cancellation policy at Cleopatra Luxury Resort Makadi Bay?

Cleopatra Luxury Resort Makadi Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleopatra Luxury Resort Makadi Bay?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Cleopatra Luxury Resort Makadi Bay on 7 Dec 2024 start from NZ$220.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleopatra Luxury Resort Makadi Bay?

Yep, Cleopatra Luxury Resort Makadi Bay has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Cleopatra Luxury Resort Makadi Bay?

The closest beach to Cleopatra Luxury Resort Makadi Bay is Mahmya (22.7 km).

Is there a spa on site at Cleopatra Luxury Resort Makadi Bay?

Yep, Cleopatra is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Cleopatra Luxury Resort Makadi Bay have a pool?

Cleopatra Luxury Resort Makadi Bay has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 5:00 PM.

What luxury perks are available at Cleopatra Luxury Resort Makadi Bay?

Cleopatra Luxury Resort Makadi Bay features a private beach, 8 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, 24-hour room service and private yards.

What makes Cleopatra Luxury Resort Makadi Bay a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Cleopatra Luxury Resort Makadi Bay.

Is Cleopatra Luxury Resort Makadi Bay family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Cleopatra Luxury Resort Makadi Bay is a hit with families.

Is there a free airport shuttle available at Cleopatra Luxury Resort Makadi Bay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cleopatra Luxury Resort Makadi Bay?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cleopatra Luxury Resort Makadi Bay?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Cleopatra Luxury Resort Makadi Bay?

No, pets and service animals are not allowed.

Cleopatra Luxury Resort Makadi Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 148 reviews" "
Rating 8 - Good. 47 out of 148 reviews" "
Rating 6 - Okay. 11 out of 148 reviews" "
Rating 4 - Poor. 8 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

HATEM Helmy habib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, staff so friendly, always make sure everything is clean
Stayed 7 nights in Jul 2024

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Bestens, kommen gerne wieder!

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for Egyptian standard. Food was good. Everyone in the family could always find something they liked to eat. Guests could spread out over several pools beach. That created more quite areas and it didn't feel crowded. Staff was always friendly, especially to kids. Rooms and other facilities were clean. I can recommend the hotel especially for family with kids (small and big kids)
Stayed 9 nights in Sep 2023

8/10 Good

Caesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe they still require additional services to be considered a 5 star resort. Providing transportation within the facility would be a plus being that most of the rooms are far from the main building or lobby where the restaurant are located. All in all it was a good place for vacationing.
Stayed 3 nights in Jul 2023

10/10 Excellent

Bishoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Amazing customer service, high quality of food and most important is it’s clean. The restaurant manger treaded us as special guest. Clean Beach and a-lot of activities. Overall experience is great. Highly recommended.

10/10 Excellent

mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so lovely and made our stay truly wonderful!
Stayed 3 nights in Feb 2022

10/10 Excellent

AntonyM

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanna say, that this night is an extension for our stay , and that because of the extraordinary work these people are doing here !!
Stayed 1 night in Jul 2020

10/10 Excellent

Antony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely unique! And unforgettable, super staff and nice people, thanks Juliana QM , thanks for each waiter , cleaner and chief, receptionist , you are all doing great !
Stayed 4 nights in Jul 2020

4/10 Poor

Wadie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

10/10 Excellent

PaulMoon, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantasic break, Dive center at location. poor internet, which may be a good thing for some?
Stayed 5 nights in Mar 2020

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for both relaxing and activties
It was amazing experince and hotel over all. Yet sone points to consider Heater pool only the smallest one all others are cold Animation is good but mainky for Adults ..kids activyiesbare limited yet they have very nice kids club Main spoken laungauge for animation is germany as 80% are German. They have good jetty and Marina amd coral reef are great if its your first ot 2nd time to snorkelling Renovted rooms are excellent not sure about the others Food is very food with many choices..i prefered lunch over dinner Night shows very nice speically in the Amphiter Staff are very nice and helpful and dont ask for tips . For kids i think its not yue best for them but for Adults way to go
Stayed 2 nights in Dec 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2019

6/10 Okay

Tobias

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2019

6/10 Okay

Abdalla

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not so wow
Room was big honestly. But it was old with old furniture. No refrigerator. Cleanliness is normal. Bathrooms are old and not super wow. Overall it’s ok, but it’s not worth this amount per night.
Stayed 4 nights in Aug 2019

10/10 Excellent

Alber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable trip
Amazing hotel
Stayed 3 nights in Jul 2019

8/10 Good

Mohamed_Salama, Cairo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to who shared in making our stay safe and happy
Stayed 10 nights in Jul 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel 😊
This hotel is wonderful, we highly recommend it. It’s a very big hotel spread over beautifully kept grounds. The pools and pool areas are kept very clean, plenty of room and sun beds for everyone. The food is fabulous, so much variety with a different theme every night, the dining room is spacious and staff very friendly and helpful. We had an executive suite which was huge overlooking the beach and the pools, fabulous suite. The beach is also very good with lovely warm sea. Beach bar was good for snacks lunch time. There was another bar at the beach called halfway bar for just soft drinks, coffee and beer, also at the end of the beach was the diving bar run by the lovely Mishmish, great barman. Will definitely go back there.
Stayed 10 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel and would recommend it to everyone. What we liked: - The food was amazing. So much variety and super fresh. - The property is amazing and setup perfectly, area for kids, area for adults, the beach is nice - but like much of the red sea there are a lot of coral on the beach. There is an amazing pier that is perfect for snorkeling and the reef there is unbelievable SO MANY FISH!! you can go scuba diving there at the resort. - The staff was so friendly. We loved everything really no complaints really. For Americans going there - I just thought it was cool that Hurghada is a vacation spot for Germans and Russians. Just FYI - people might speak to you in German which is fine because they also speak English - I just thought it was interesting haha.
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Love how well laid out it was. My room was Fantastic and my housekeeper Mohamed was excellent. Got an amazing portrait by Waseem,a true artist.
Stayed 7 nights in Jan 2019

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at the resort
Absolutely amazing stay. Met so many really nice people both staff and guests. Food and drinks were great. Rageb, bartender at the 24 hour bar was so friendly and accommodating and always smiling. In fact all of the staff were amazing. Animation team, Karen and Saif, both excellent and really friendly too. Can’t mention everyone but believe me the staff are just the best. I will definitely be returning, hopefully soon.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect return visit
This is the 4th time to Cleopatra and already I can't wait to go back. The hotel is large but on huge grounds and the buildings are only 2 storeys so it's very spacious. It literally has everything you could want - pools, bars, fitness centre, spa, beach, diving centre, a la carte restaurants etc. The staff are amazing, so friendly and helpful, nothing is too much trouble. Standard of cleanliness is good, there's always a fantastic selection of food in the buffet restaurant with Friday's Egyptian food excellent. Thoroughly recommended.
Stayed 7 nights in Mar 2018

2/10 Terrible

Mohamad, Calgary, AB CANADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Hotel I've ever been at
The animation guy raise his middle finger and threatened of killing me in front of my kids The worst hotel management I’ve ever seen. In our last night, I was waiting with my wife and 2 kids to have our turn in the dart game for more than half an hour which was used by the animation guy tagged ROSLAN, when he was done he moved to the billiard table without giving us the chance to play the dart. I went to talk to him when he said impolitely that he can’t see any problem with that. I told him that I feel it’s impolite way of talking to the guests and that he is representing the hotel, and I asked for his manager. He shouted at me and started to insult me in front of the kids and said he doesn’t have a manager and he raised his middle finger. I shouted at him and told him that he can’t do that in front of the kids, he said “ I CAN KILL YOU AS WELL IF I WANT!!!”. I left the place right away and went to the reception asking about the general manager. Someone called OSSAMA came with the front desk manager and defined himself as the executive manager. I told him what happened and that I want to call the Canadian embassy to protect my family. He tried to apologize and offered one of my 2 kids a t-shirt?! (I refused to take it), then they brought the guy ”ROSLAN” who admitted doing what I said and apologized to me. I told the manager that ROSLAN was threatening that he gonna kill me and I wanna make sure that it’s safe to stay in the hotel for my family or to find a safe hotel.
Stayed 2 nights in Jan 2018

6/10 Okay

sharon, nottingham uk

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
ok hotel
Friendly staff was always happy to help but food was a little to be desired although the deserts were outstanding pools was rarely cleans and didn't seem to have any filters running by our last day floors of pool was dirty and you could see skin marks around the edge
Stayed 7 nights in Sep 2017

10/10 Excellent

Eman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

4/10 Poor

Emma, Ticino

Disliked: Staff & service
Hotel obviously targeting german people.
Staff spoke almost only german, food adapated for german taste, first days kids clud animator spoke russian...
Stayed 13 nights in Jun 2017