Desert Rose Resort

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Desert Rose Resort

View from room
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Breakfast meal
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Snack bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Room service
    Room service

Explore the area

Map
Safaga Road, Hurghada
  • Desert Rose Aqua Park
    2 min walk
  • Hurghada Grand Aquarium
    6 min drive
  • Senzo Mall
    6 min drive
  • Hurghada (HRG-Hurghada Intl.)
    17 min drive

Room options

Standard Double Room, Garden View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Premium Double Room, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Smart TV
Blackout curtains
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Club Double Room

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Bathrobes
Minibar
Electric kettle
In-room safe
  • 32 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds

Club Single Room

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Bathrobes
Minibar
Electric kettle
In-room safe
  • 32 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Club Suite (Double)

Highlights

Separate sitting area
Air conditioning
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
Bathrobes
Minibar
  • 64 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Premium Triple Room, Pool View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Superior Double Room, Pool View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Superior Single Room, Pool View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Club Suite (Triple)

Highlights

Separate sitting area
Air conditioning
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
Bathrobes
Minibar
  • 64 sq m
  • Beach view
  • Sleeps 5
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Triple Room, Pool View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Minibar
Electric kettle
In-room safe
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Premium Triple Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Standard Double Room, Pool View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

Superior Double Room, Garden View

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Standard Single Room, Pool View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Standard Triple Room, Pool View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

Premium Single Room, Pool View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Single Room, Garden View

Highlights

Air conditioning
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premium Single Room, Garden View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Double or Twin Room, Connecting Rooms, Garden View

Highlights

Air conditioning
Connecting rooms available
Blackout curtains
Hairdryer
Minibar
Electric kettle
In-room safe
Wardrobe
  • 64 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

Villa

Highlights

Separate sitting area
Air conditioning
Kitchenette
Fridge
Blackout curtains
3 bedrooms
Hairdryer
Microwave
  • 300 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Standard Single Room, Garden View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Standard Triple Room, Garden View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 3
  • 3 Single Beds

Premium Double Room, Pool View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Private bathroom
Minibar
Electric kettle
In-room safe
Wardrobe
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Superior Triple Room, Garden View

Highlights

Air conditioning
Blackout curtains
Hairdryer
Rainfall showerhead
Minibar
Electric kettle
In-room safe
Wardrobe
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Hurghada

A luxury stay in Hurghada awaits you at Desert Rose Resort. You'll be 17.3 km (10.8 mi) from Marina Hurghada and 19.8 km (12.3 mi) from Makadi Water World. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Planet Beach Spa can include hot stone massages and Swedish massages along with access to the sauna and steam room. The fine-dining restaurant, La Dolce Vita-Chargeable, serves Italian cuisine and is open for dinner. Sunset Bar is the hotel's own bar, serving drinks along with brunch. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. 6997 square feet (650 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find a marina, a nightclub and free Wi-Fi in public areas. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Village Road hotel include Hurghada City Center and Abdulmoneim Riadh Mosque.

What's nearby

  • Desert Rose Aqua Park - 2 min walk
  • Hurghada Grand Aquarium - 6 min drive
  • Senzo Mall - 6 min drive
  • Marina Hurghada - 18 min drive
  • Hurghada City Center - 19 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 17 min drive

Restaurants

  • ‪بيتزا هت - ‬3 min drive
  • ‪ماكدونالدز - ‬6 min drive
  • ‪Pool Bar - ‬17 min walk
  • ‪دجاج كنتاكى - ‬6 min drive
  • ‪Рыбный ресторан - ‬5 min drive

About this property

Desert Rose Resort

Luxury hotel on the beach, with 3 outdoor swimming pools
Some rates at Desert Rose Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Desert Rose Resort, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 beach bars and 10 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary water park, a children's pool and a seasonal outdoor pool.

Smoking is allowed in designated areas at this 5-star Hurghada hotel.

  • 912 guestrooms or units
  • 3 levels
  • 9 buildings
  • 5 dining venues
  • 4 bars on the beach
  • 10 bars or lounges
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2001
  • Nightclub
  • Karaoke
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Desert Rose Resort offers 912 air-conditioned accommodations with minibars and a hairdryer. Business-friendly amenities include desks and safes. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Planet Beach Spa. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 4 beach bars
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Del Mar
  • Fatoosh
  • La Dolce Vita-Chargeable
  • Sunset Bar
  • The Palm

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,997 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 3 floors
  • 9 buildings
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 20 July 2024 to 16 January 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Lobby
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.

We should mention

  • The seasonal pool will open in November and close in April.
  • Pool access available from 7:30 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Desert Rose Hurghada
Desert Rose Hotel
Desert Rose Resort Hurghada
The Desert Rose Hotel Hurghada
Desert Rose Hurgada
Desert Rose Hurgada
Desert Rose Hurghada
Desert Rose Resort Hotel
Desert Rose Resort Hurghada
The Desert Rose Hotel Hurghada
Desert Rose Resort Hotel Hurghada

Frequently asked questions

What is the cancellation policy at Desert Rose Resort?

Desert Rose Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Desert Rose Resort?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Desert Rose Resort on 20 Nov 2024 start from NZ$295.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Desert Rose Resort?

Onsite parking is limited.

Are there any beaches close to Desert Rose Resort?

The closest beach to Desert Rose Resort is Mahmya (15.8 km).

Is there a spa on site at Desert Rose Resort?

Yep, Planet Beach Spa is available for guests. It has a steam room and a sauna. You'll enjoy services like hot stone massages.

Does Desert Rose Resort have a pool?

Desert Rose Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:30 AM to 5:00 PM (Seasonal outdoor pool open from November to April).

Does Desert Rose Resort have a waterslide?

No, there is no waterslide at Desert Rose Resort, but Desert Rose Aqua Park is a short 2-minute walk away.

What luxury perks are available at Desert Rose Resort?

Desert Rose Resort features a private beach, 4 beach bars and 3 outdoor pools.

Is Desert Rose Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Desert Rose Resort is a hit with families.

Is there a free airport shuttle available at Desert Rose Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Desert Rose Resort?

Relax with a coldie at the 4 beach bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine. The property will be renovating its dining venue from July 20 2024 until January 16 2025 (completion date subject to change).

What time are check-in & check-out at Desert Rose Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Desert Rose Resort?

No, pets are not allowed.

Desert Rose Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 254 reviews" "
Rating 8 - Good. 86 out of 254 reviews" "
Rating 6 - Okay. 32 out of 254 reviews" "
Rating 4 - Poor. 11 out of 254 reviews" "
Rating 2 - Terrible. 10 out of 254 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay at Desert Rose!
We loved our stay at Desert Rose! My family stayed here for 6 nights and had a great time. The food is decent — good amount of choice for a buffet style hotel and a la carte restaurants were OK. The bars were plenty! The rooms were really nice, although we stayed in a recently refurbished room which was nicely decorated and kept really clean. The lagoon is great with floating platforms in the middle. I only have a few small things to comment on: (1) If you went to look for a sunbed after 8am, the. You were going to have trouble if you’re a family of 4. It might have just been a busy time. However, if you ask one of the employees, they will help and bring empty ones over. (2) We were assigned a concierge who helped with booking the a la carte restaurants, which he did. However, I contacted him about booking excursions, and he was slow to respond so I booked externally. In all honesty, booking using Viatour or Get Your Guide is easy and you can see feedback of different tours, so maybe that’s better anyway. Overall, we had a great time and will recommend to friends & family!!
Stayed 6 nights in Apr 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Tatsiana

10/10 Excellent

Hatem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 1 night in Oct 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

6/10 Okay

L

Stayed 7 nights in May 2023

6/10 Okay

hennah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean. However almost felt clinical and like a hospital. The beach is really big but it is a very long way from the hotel room. The decor is very tired I’m the rooms and reception area. Does not Falaky put you in a good mood.
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall with awesome variety of food. Activities all day long. Very Beautiful place ❤️
Stayed 5 nights in Apr 2023

10/10 Excellent

STEVEN JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of to do, entertaining and a wonderful team to keep you busy all day. spoke all the languages. super friendly staff. Christmas atmosphere was the best. parade and gifting little ones on Christmas day were not expected. they put a lot of efforts. Our best was Soda club for drinks after dinner. before dinner winter gardens are so pretty. and obviously the crepe and waffle bar all cheffed on the pontoon cocktail bar/restaurant beautiful to see the sun rise and sun set everyday. Finally missing the one and only Casanova. Wont say anymore, find him on the beach but don t forget to bring him a banana. Highly recomended

8/10 Good

AlSayed

Stayed 5 nights in Dec 2022

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very special hotel and near to my heart
I have a very good experience in desert rose hotel. The hotel is very nice food is delicious beach is great . Staff is very helpful and keen to serve you . It's not my first time to stay in this hotel and won't be the last. I have a special memory staying in desert rose
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday. Very clean and fabulously kept. Our room was a little “tired” but takes nothing away from the fabulous week we had at Desert Rose. Super clean and great staff throughout
Stayed 7 nights in Nov 2022

8/10 Good

Yomna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Desert Rose in March 2022. The overall experience was excellent. All the staff were friendly and always available to help. Especially Mr. Mahomud Abdel Samad in the main resturant and Mr. Milad Salama were always looking after us and paying extra attention to ensure that we are having great time. Customer service was exceptional at all levels. The main downside was the rooms as they are outdated and in urgent need for renovations.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Average accommodation
Room : average Food : lettle varieties & not tasty food Service : average Pools & sea : very good Location : good
Stayed 5 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good but not perfect
Service : 8/10 Food : 7/10 Pools & sea : 8/10 Room : 8/10 Location : 9/10
Stayed 1 night in May 2022

8/10 Good

Mervat

Stayed 3 nights in May 2022

10/10 Excellent

nesma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect We will come back soon
Stayed 5 nights in May 2022

8/10 Good

Mennatalla

Stayed 1 night in May 2022

10/10 Excellent

peter, PORTSMOUTH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a pool view which was lovely and the hotel was quiet, we had a relaxing holiday.
Stayed 3 nights in Mar 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing vacation and wonderful hotel, in fact the staff were very helpful and very nice especially Nada ( guest relation) and Amr ( receiption man ) Thanks all
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not renovated- only 1 building is 5 stars.
This is not a 5 star hotel. There is only one building that is renovated and properly “5 star” - the rest of the resort is not! In a real 5 star hotel you don’t get told “no” when asking for a bathrobe or slippers. They also have no shampoo and hair conditioner. The food is decent though and the food at the specialty restaurants was delicious. Problem was, someone checked on you every 3 minutes and so you couldn’t have a normal conversation! Also I was told there is “cctv” just because I wanted to bring some dinner to my room when I wasn’t feeling well. That felt a bit strange. The staff at this hotel are nice but it should be fully renovated before considering it 5 stars.
Stayed 3 nights in Feb 2022

10/10 Excellent

Roushel

Stayed 2 nights in Jan 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 4 nights in Jan 2022

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel and Stuff
Stayed 4 nights in Oct 2021

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021