See all properties
Save

Radisson Blu Plaza Hotel Hyderabad Banjara Hills

4.5 star property
Luxury hotel connected to a shopping centre in Hyderabad with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Blu Plaza Hotel Hyderabad Banjara Hills

Exterior
Lobby
Interior entrance
Lobby
Outdoor pool, open 6:30 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
8-2-409 Road No 6 Banjara Hills, Hyderabad, Andhra Pradesh, 500034
  • GVK One Mall
    11 min walk
  • CARE Hospitals - Banjara Hills
    2 min drive
  • Basavatarakam Indo American Cancer Hospital & Cancer research Center
    4 min drive
  • Hyderabad (HYD-Rajiv Gandhi Intl.)
    50 min drive

Room options

View all photos for Business Room (Business Class)

Memory-foam beds, in-room safe, individually furnished, desk

Business Room (Business Class)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Memory foam bed
Designer toiletries
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Memory-foam beds, in-room safe, individually furnished, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Memory-foam beds, in-room safe, individually furnished, desk

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Memory foam bed
Designer toiletries
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Memory-foam beds, in-room safe, individually furnished, desk

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Memory-foam beds, in-room safe, individually furnished, desk

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Memory foam bed
Designer toiletries
  • 44 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 166 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Garden
Taj Deccan
Pool
Hot tub
Spa
Parking included
4.4 out of 5, Excellent, (456)
The price is NZ$324
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Taj Deccan

About the area

Hyderabad

Radisson Blu Plaza Hotel Hyderabad Banjara Hills places you in the centre of Hyderabad, connected to a shopping centre and within just a 15-minute stroll of Nizam's Institute of Medical Sciences and GVK One Mall. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Serena Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the mud bath and sauna. The fine-dining restaurant, Holy Basil, serves Pan-Asian cuisine and is open for lunch and dinner. Enjoy the gym, Turkish bath/hammam, sauna and kids' swimming pool. 7535 square feet (700 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4.5-property class Banjara Hills hotel include Charminar and Mindspace IT Park.

What's nearby

  • Asian Institute Of Gastroenterology - 4 min drive - 2.1 km
  • Basavatarakam Indo American Cancer Hospital & Cancer research Center - 4 min drive - 2.7 km
  • Abids - 7 min drive - 5.4 km
  • Birla Mandir Temple - 7 min drive - 5.6 km
  • Hussain Sagar Lake - 8 min drive - 6.7 km

Getting around

  • Irrum Manzil Station - 4 min drive
  • Begumpet Metro Station - 4 min drive
  • Hyderabad (HYD-Rajiv Gandhi Intl.) - 50 min drive

Restaurants

  • ‪Almond House Banjara Hills - ‬18 min walk
  • ‪Levant - ‬12 min walk
  • ‪Biryaniwalla and Company - ‬16 min walk
  • ‪Pakka Local - ‬9 min walk
  • ‪Chill Restaurant - ‬1 min walk

About this property

Radisson Blu Plaza Hotel Hyderabad Banjara Hills

Luxury hotel connected to a shopping centre in Hyderabad with a full-service spa
Radisson Blu Plaza Hotel Hyderabad Banjara Hills offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7535 square feet (700 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the luxury Radisson Blu Plaza Hotel Hyderabad Banjara Hills. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Hyderabad hotel.

  • 1 building
  • 155 guestrooms or units
  • 5 levels
  • Conference rooms
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 2012
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Radisson Blu Plaza Hotel Hyderabad Banjara Hills offers 155 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. Each accommodation is individually furnished. Beds feature memory foam mattresses. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and bidets.

This Hyderabad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Serena Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, French, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,239 for adults and INR 619 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chill
  • Holy Basil

Family friendly

  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,535 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Plaza Hotel Hyderabad Banjara Hills

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are available for INR 2000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1239 for adults and from INR 619 for children
  • Airport shuttle fee: INR 3000 per vehicle (one way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: INR 2000.0 per night
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Pool access available from 6:30 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Blu Plaza Hotel Hyderabad Banjara Hills
Radisson Blu Plaza Hyderabad Banjara Hills
Rasson Blu Plaza Hyrabad Banj
Radisson Blu Plaza Hotel Hyderabad Banjara Hills Hotel
Radisson Blu Plaza Hotel Hyderabad Banjara Hills Hyderabad
Radisson Blu Plaza Hotel Hyderabad Banjara Hills Hotel Hyderabad

Frequently asked questions

What is the cancellation policy at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

Radisson Blu Plaza Hotel Hyderabad Banjara Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Radisson Blu Plaza Hotel Hyderabad Banjara Hills on 24 Nov 2024 start from NZ$209.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

Yep, Radisson Blu Plaza Hotel Hyderabad Banjara Hills has a free self car park and free valet parking.

Is there a spa on site at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

Yep, Serena Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Radisson Blu Plaza Hotel Hyderabad Banjara Hills have a pool?

Radisson Blu Plaza Hotel Hyderabad Banjara Hills has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:30 AM to 6:00 PM.

What luxury perks are available at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

Radisson Blu Plaza Hotel Hyderabad Banjara Hills features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, memory foam beds and 24-hour room service.

What makes Radisson Blu Plaza Hotel Hyderabad Banjara Hills a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Radisson Blu Plaza Hotel Hyderabad Banjara Hills.

Is Radisson Blu Plaza Hotel Hyderabad Banjara Hills family-friendly?

You bet! With amenities such as a children's pool and supervised childcare, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Radisson Blu Plaza Hotel Hyderabad Banjara Hills is a hit with families.

Are there hot tubs in the rooms at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

No, but there are deep-soaking baths in the guestrooms.

Does Radisson Blu Plaza Hotel Hyderabad Banjara Hills serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

Yep, you can grab a meal at Radisson Blu Plaza Hotel Hyderabad Banjara Hills's onsite restaurant.

What time are check-in & check-out at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Blu Plaza Hotel Hyderabad Banjara Hills?

No, pets and service animals are not allowed.

Radisson Blu Plaza Hotel Hyderabad Banjara Hills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 303 reviews" "
Rating 8 - Good. 89 out of 303 reviews" "
Rating 6 - Okay. 42 out of 303 reviews" "
Rating 4 - Poor. 24 out of 303 reviews" "
Rating 2 - Terrible. 27 out of 303 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

dileep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay, I would recommend this place. Communication at the SPA could have been better. My son wanted more options from different cuisines at breakfast other than Indian.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Varun

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

kishore

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 1 night in Aug 2024

10/10 Excellent

Prakash

Stayed 2 nights in Jul 2024

10/10 Excellent

Soodhun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Anoop

Stayed 1 night in Jun 2024

10/10 Excellent

Abhinav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property for the users to visit niece staff and ambience as well, and great job by all the teams available
Stayed 2 nights in May 2024

6/10 Okay

CESAR

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Kalyan Chakravarthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. The hospitality, the staff…everything is good.
Stayed 1 night in Apr 2024

4/10 Poor

Surya

Business traveller
Disliked: Room comfort
Very warm rooms
The room was very warm and the A/C Controls were not working. Could not decrease the temperature
Stayed 1 night in Mar 2024

6/10 Okay

Satyajit, SANTA CLARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Alan John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Stayed 1 night in Feb 2024

6/10 Okay

Kaleem

Stayed 6 nights in Jan 2024

4/10 Poor

Meghana

Stayed 1 night in Jan 2024

10/10 Excellent

RAJESH, Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2023

2/10 Terrible

Salomon

Stayed 2 nights in Oct 2023

10/10 Excellent

Prasanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Nageswar, CASTAIC

Travelled with family
Liked: Amenities
Disliked: Staff & service
The room service was bad. they forget to fill toilet tissues, coffee, tea , sugar, etc. i needed to keep calling them. the magnetic rooms keys do not work very often. i rented three rooms for three nights for all my family members. all rooms had the same problem, the keys did. not work. the food is not that great, however the break fast was good a lot of options. poor maintenance.

8/10 Good

Siddharth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Hymavathi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

anwesh

Disliked: Amenities
It shows as fiver start, not even to close to other five start hotels service and ambience. I am not happy with my stay and the amount I paid.
Stayed 3 nights in Aug 2022

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#
Stayed 2 nights in Jul 2022

2/10 Terrible

AMEESHA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed.
I had specifically asked for non smoking floor and a king bed. Both conditions not fulfilled and no message from them saying it's not possible. I was checking in at 10.15pm and obviously very tired so I urged then to aleast give me non smoking floor. Their smoking floor reeked of lingering smoke and tobacco smell. They said we don't necessarily follow or paid heed to requests which come from guests via booking portals. Found it strange. Anyways I didn't get the room of my choice and compromised. The next morning was bathroom disaster with drain blockage and flooding of the entire bathroom floor. The housekeeping apparently knew about it when I asked them to clean it. Overall a very disappointing stay.
Stayed 1 night in Jun 2022