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Cabañas Balcón del Lago

3.0 star property
Comfortable adults-only hotel, walk to Lago San Pablo

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Photo gallery for Cabañas Balcón del Lago

Basic Cabin, Balcony, Mountain View
Mountain view
Panoramic Cabin, Fireplace, Lake View
Interior
Panoramic Cabin, Fireplace, Lake View
Reviews
7.2

Good

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service
  • Restaurant
    RestaurantRestaurant

Explore the area

Map
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450
  • Popular LocationLago San Pablo7 min walk
  • Popular LocationPlaza de Ponchos9 min drive
  • Popular LocationPeguche Waterfall9 min drive
  • AirportQuito (UIO-Mariscal Sucre Intl.)59 min drive

Room options

View all photos for Family Cabin, Fireplace, Lake View

Family Cabin, Fireplace, Lake View

Family Cabin, Fireplace, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Panoramic Cabin, Kitchenette, Lake View

Panoramic Cabin, Kitchenette, Lake View

Panoramic Cabin, Kitchenette, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Dishwasher
Separate bedroom
Down duvet
Blackout curtains
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Cabin, Fireplace, Mountain View

Family Cabin, Fireplace, Mountain View

Family Cabin, Fireplace, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Panoramic Cabin, Fireplace, Lake View

Panoramic Cabin, Fireplace, Lake View

Panoramic Cabin, Fireplace, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin, Balcony, Mountain View

Basic Cabin, Balcony, Mountain View

Basic Cabin, Balcony, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Heating
Separate bedroom
Down duvet
Blackout curtains
Premium bedding
  • 17 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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The price is NZ$111
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includes taxes & fees
16 Jul - 17 Jul
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About the area

San Rafael

At Cabañas Balcón del Lago you'll be 0.6 km (0.4 mi) from Lago San Pablo and 4.9 km (3.1 mi) from El Lechero. Highlights at this Baroque hotel include free continental breakfast, a restaurant and free self-parking. .The family restaurant, Cabañas Balcón del Lago, serves Regional cuisine and is open for breakfast and dinner. Bar Balcón del Lago is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3-property class San Rafael hotel include Instituto Otavaleño de Antropología and Plaza de Ponchos.

What's nearby

  • Lago San Pablo - 7 min walk
  • Instituto Otavaleño de Antropología - 7 min drive
  • Plaza de Ponchos - 9 min drive
  • Peguche Waterfall - 9 min drive
  • El Lechero - 10 min drive

Getting around

  • Ibarra Station - 32 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 60 min drive

Restaurants

  • ‪Jardín del cajas - ‬9 min drive
  • ‪Café pachamama - ‬9 min drive
  • ‪El Palacio del Señor Bizcocho - ‬9 min drive
  • ‪La tabilta del tartaro - ‬9 min drive
  • ‪La Taberna - ‬8 min drive

About this property

Cabañas Balcón del Lago

Comfortable adults-only hotel, walk to Lago San Pablo
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. Gift shops/newsstands, karaoke, and tour/ticket assistance are also featured at Cabañas Balcón del Lago. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Rafael hotel.

  • 1 floor
  • 4 guestrooms or units
  • 4 buildings
  • Built in 2014
  • Continental breakfast (free)
  • Karaoke
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Cabañas Balcón del Lago offers 4 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. Rooms open to balconies or patios. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 5; reservation required
  • Snack bar/deli

Restaurants on site

  • Bar Balcón del Lago
  • Cabañas Balcón del Lago

Things to do

  • Karaoke
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Daily housekeeping
  • Free grocery shopping service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No lift

More

  • 4 buildings
  • Baroque architecture
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby
  • Floor

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Separate dining area

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 18 May 2024 to 19 May 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 3 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Firewood fee: USD 3 per person, per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80.00 per room (one-way)
  • Pet fee: USD 3 per pet, per night
  • Hosted evening meal: USD 5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash and mobile payments. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Alcohol isn't allowed at Cabañas Balcón del Lago.

Property is also known as

Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael

Frequently asked questions

What is the cancellation policy at Cabañas Balcón del Lago?

Cabañas Balcón del Lago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cabañas Balcón del Lago?

As of 2 Jul 2024, prices found for a 1-night stay for 2 adults at Cabañas Balcón del Lago on 24 Jul 2024 start from NZ$56.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cabañas Balcón del Lago?

Yep, Cabañas Balcón del Lago has a free self car park.

What makes Cabañas Balcón del Lago a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Cabañas Balcón del Lago.

Is Cabañas Balcón del Lago family-friendly?

No, Cabañas Balcón del Lago is an adults-only property.

Does Cabañas Balcón del Lago serve breakfast?

Yeah, free continental brekkie is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Cabañas Balcón del Lago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Cabañas Balcón del Lago?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cabañas Balcón del Lago?

Check-in begins at 12:30 PM. Check-out time is noon.

Cabañas Balcón del Lago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 6 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan, Brooklyn, NY

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view was great. There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
Stayed 1 night in Jul 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great getaway spot.
My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Stayed 1 night in Dec 2018

6/10 Okay

Sam

Liked: Staff & service
Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Stayed 2 nights in Feb 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Warm family and community vibe.Hard to find.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Misleading
Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view!
A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.
View from room

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok there were some issues Community water problems for instance

10/10 Excellent

CARLOS JAVIER

Stayed 1 night in Apr 2023

8/10 Good

Nelson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo en orden.
Stayed 2 nights in Mar 2022

4/10 Poor

Diego

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno
Stayed 1 night in Sep 2021

8/10 Good

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Héloïse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un estafa
El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
Stayed 1 night in Sep 2019

10/10 Excellent

ALIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion de sus propios dueños
Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
Stayed 1 night in Apr 2019

8/10 Good

Julian Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia tranquila ;)
Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones. Les sugeriría colocar mayor señalética para el acceso.
Stayed 1 night in Apr 2019

4/10 Poor

Maycol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El precio no está acorde a las instalaciones.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Vista increíble al lago
Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables. Si busca turismo más de aventura es una buena alternativa.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
linda vista
excelente trato, un lugar hermoso rodeado de la naturaleza

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Schwer zu finden
Sehr einfache Zimmer.

8/10 Good

lise, Jonquière

Liked: Cleanliness, staff & service
Chambre rustique et environnement paradisiaque
Navette de l'aéroport à las Cabañas offerte par l'hôte pour $70. CAD parfait. Accueil chaleureux des hôtes et de la communauté indigène. Village sécuritaire, autobus pour aller à Otavalo ou à Quito à proximité et peu coûteux. Paysage magnifique avec vue sur le lac San Pablo et le volcan Imbabura. On peut prendre le souper sur place avec réservation. Confort minimal et rustique compensé grandement par l'accueil et le paysage.

8/10 Good

Anne og Kiki, Groenlandia, Greenland,

Liked: Staff & service
Meget rustikt
Hvis du vil opleve bergliv bland de indianske oprindelige folk, varme, gæstfrihed og hjælpsomhed, så har du fundet det rigtige sted. Det er autentisk, og du bor klods op af gamle koner der passer deres dyr og kvinder med børn på ryggen i deres dragter, som er særprægen for egnen. Oplevelse for livet. Husk varmt tøj til kolde aftener... , Jessica og hendes familie gør alt for dig.... sengene er fine, morgenmad ok, , Stedet er for folk som ønsker en anderledes oplevelse for livet, ikke et kedeligt hotel med almulig komfort