6/10 Okay
Margaret
Travelled with family
25 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could do without the kazoo.
We were in cabin #16 and checked in Friday PM after dark. The front desk woman was lovely and very helpful. When we arrived at our unit, we could hear a kazoo being played loudly. We then entered our unit to discover the cabin was a duplex situation with a single door separating us from the people next door. The problem was that the people next door seemed to be two grandparents and their grandchildren. The noise was horrible, the kids jumping, screaming, playing the kazoo, and the adults doing nothing. I complained to the office the next morning and asked to move, but they were sold out. The front desk informed me they spoke to the neighbors and asked them to keep it down. The kids did stop playing with the kazoo, but nothing got quiet. They continued screaming, jumping, and yelling. The office told us they were leaving on Sunday so we chose to stick it out. Overall, the place was nice, but if we do decide to stay again, we would opt for a stand-alone cabin. When we booked the reservation there was no mention of this being a "duplex" or being attached so this was a surprise. Nobody's fault, I should have phoned and asked for more information directly. The couple that checked in on Sunday were quiet, we did hear their dog bark on occasion, but that didn't bother us at all, it was just the annoying kids that almost ruined our stay.
Margaret
Stayed 3 nights in Jan 2025