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Numo Ierapetra Beach Resort Crete, Curio Collection Hilton

5.0 star property
Adults-only beachfront resort with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Numo Ierapetra Beach Resort Crete, Curio Collection Hilton

2 outdoor pools, open 10:00 AM to 6:30 PM, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Down duvets, minibar, in-room safe, iron/ironing board
2 bars/lounges, lobby lounge, cocktail bar
2 bars/lounges, lobby lounge, cocktail bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Eparxiaki Odos, Ierapetras Sitias, Ierapetra, Ierapetra, 72200
  • Ierapetra Archaeological Museum
    7 min drive
  • Ierapetra Beach
    15 min drive
  • Aeolous
    11 min walk
  • Sitia (JSH)
    76 min drive

Room options

View all photos for Evergreen Retreat Room with Balcony

Down duvets, minibar, in-room safe, iron/ironing board

Evergreen Retreat Room with Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evergreen One Bedroom Suite with Balcony

Down duvets, minibar, in-room safe, iron/ironing board

Evergreen One Bedroom Suite with Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Evergreen Absolute Suite with Pool

View from room

Evergreen Absolute Suite with Pool

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Evergreen One Bedroom Suite with Pool

Evergreen One Bedroom Suite with Pool | Living area

Evergreen One Bedroom Suite with Pool

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Renovated in 2021
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Evergreen Deluxe Room with Balcony

Down duvets, minibar, in-room safe, iron/ironing board

Evergreen Deluxe Room with Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evergreen Deluxe Room with Terrace

Evergreen Deluxe Room with Terrace

Evergreen Deluxe Room with Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evergreen Absolute Two Bedroom Suite Balcony

Evergreen Absolute Two Bedroom Suite Balcony

Evergreen Absolute Two Bedroom Suite Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
2 bedrooms
Down duvet
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Evergreen Retreat Room with Terrace

View from room

Evergreen Retreat Room with Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aterre Retreat Accessible Room Terrace

Aterre Retreat Accessible Room Terrace

Aterre Retreat Accessible Room Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evergreen One Bedroom Suite with Terrace

Evergreen One Bedroom Suite with Terrace

Evergreen One Bedroom Suite with Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Aterre Retreat Room with Terrace

View from room

Aterre Retreat Room with Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aterre Retreat Room with Balcony

Down duvets, minibar, in-room safe, iron/ironing board

Aterre Retreat Room with Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evergreen Junior Suite with Balcony

Down duvets, minibar, in-room safe, iron/ironing board

Evergreen Junior Suite with Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Evergreen Absolute Two Bedroom Suite Pool

View from room

Evergreen Absolute Two Bedroom Suite Pool

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2021
2 bedrooms
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

Numo Ierapetra

Pool
Free WiFi
Air conditioning
Gym
The price is NZ$2,120
for 1 home
includes taxes & fees
6 Jan - 7 Jan
Numo Ierapetra

About the area

Ierapetra

A luxury stay in Ierapetra awaits you at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton. You'll be 2.3 km (1.5 mi) from Koutsounari Long Beach and 6.4 km (4 mi) from Ierapetra Archaeological Museum. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Etherea Spa can include massages, body wraps and aromatherapy. The restaurant, Tamarisk Restaurant, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The Modern Bar is the resort's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Ierapetra resort include Ierapetra Venetian Fort and Ferma Beach.
View more Resorts in IerapetraOpens in a new window

What's nearby

  • Ierapetra Archaeological Museum - 7 min drive
  • Ierapetra Venetian Fort - 7 min drive
  • Waterfall of Milona - 12 min drive
  • Ierapetra Beach - 15 min drive
  • Koutsounari Long Beach - 17 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 96 min drive

Restaurants

  • ‪Waikiki Beach Bar - ‬6 min drive
  • ‪Casablanca - ‬6 min drive
  • ‪Special - ‬6 min drive
  • ‪Ωδειο - ‬6 min drive
  • ‪Symbol Cafe - ‬6 min drive

About this property

Numo Ierapetra Beach Resort Crete, Curio Collection Hilton

Adults-only beachfront resort with 2 outdoor pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Numo Ierapetra Beach Resort Crete, Curio Collection Hilton, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Mediterranean resort also offers outdoor tennis courts, a fitness centre and a garden. Free self parking is available. A complete renovation of Numo Ierapetra Beach Resort Crete, Curio Collection Hilton was completed in May 2021.

Smoking is allowed in designated areas at this 5-star Ierapetra resort.

  • 132 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Numo Ierapetra Beach Resort Crete, Curio Collection Hilton offers 132 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Beds feature down duvets. A pillow menu is available. 49-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Etherea Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Mare-Mare
  • Menoa Restaurant
  • Tamarisk Restaurant
  • The Modern Bar

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Pilates classes
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 145 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1041Κ015A0036201

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Star Resort
Dessole Blue Star
Dessole Blue Star Ierapetra
Dessole Blue Star Resort
Dessole Blue Star Resort Ierapetra
Dessole Blue Star Resort Ierapetra, Crete
Dessole Blue Star Resort All Inclusive Ierapetra
Dessole Blue Star Resort All Inclusive
Dessole Blue Star All Inclusive Ierapetra
Dessole Blue Star All Inclusive
ssole Blue Star All Inclusive

Frequently asked questions

Is parking available at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

Yep, Numo Ierapetra Beach Resort Crete, Curio Collection Hilton has a free self car park.

Are there any beaches close to Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

The closest beach to Numo Ierapetra Beach Resort Crete, Curio Collection Hilton is Ierapetra Beach (5.4 km).

Is there a spa on site at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

Yep, Etherea Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Numo Ierapetra Beach Resort Crete, Curio Collection Hilton have a pool?

Numo Ierapetra Beach Resort Crete, Curio Collection Hilton has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:30 PM.

What luxury perks are available at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

Numo Ierapetra Beach Resort Crete, Curio Collection Hilton features 2 outdoor pools, a full-service spa and 2 restaurants.

What makes Numo Ierapetra Beach Resort Crete, Curio Collection Hilton a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton.

Is Numo Ierapetra Beach Resort Crete, Curio Collection Hilton family-friendly?

No, Numo Ierapetra Beach Resort Crete, Curio Collection Hilton is an adults-only property.

Does Numo Ierapetra Beach Resort Crete, Curio Collection Hilton serve breakfast?

Yeah, free buffet brekkie is on offer daily.

Is there a free airport shuttle available at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Numo Ierapetra Beach Resort Crete, Curio Collection Hilton?

No, only service animals are allowed.

Numo Ierapetra Beach Resort Crete, Curio Collection Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 39 reviews" "
Rating 8 - Good. 6 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Stefan

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Don’t be fooled by the pics
Didn’t look as stunning as the beautiful images online (bravo to marketing) the hotel itself is nice, but on arrival I didn’t have a room and got moved. The atmosphere was dry. Full of German and Russians. None of the restaurants or cafes were open, we had to eat a buffet meal twice a day (not terrible food, but it wasn’t Greek, it was catering for German and Russian palette) you get charged for coffee pods in your room lol (only hotel I’ve ever stayed and been charged 1.5euro for a coffee or tea bag) The Germans took all the loungers (towels out at 7am) so I’m just grateful I was with my best friend and we laughed our way through it. If you want a holiday where nobody speaks or makes eye contact and is in bed by 9pm this is perfec
Stayed 8 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience
Absolutely incredible hotel. Total zen vibes
Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Numoierapetra were amazing - helpful, friendly and so keen to make our stay as good as it could be. The rooms were clean, the beds and showers great, and the main pool area with the bar had a great vibe! Our group really enjoyed the excellent morning yoga at 8am with a really good teacher - a great way to start the day! The food in the main buffet restaurant was much better than we expected, with an excellent variety of choices that changed every day. It was a la carte quality rather than 'hotel buffet' standard. And the location of the main restaurant was lovely, overlooking the sea. Perfect for breakfast and also sunset. The spa treatments were great and the spa therapists lovely, just like the rest of the staff. The location of the restaurant means that there is not a lot that you can walk to, but with such a lovely resort you do not really need to leave it!
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent resort for a relaxing break with excellent staff, gym facilities and excellent daily yoga class. The spa treatments were great and all rooms of a high standard. Although the Half Board option is a buffet the food was amazing and we would recommend this hotel :)
Stayed 5 nights in Sep 2023

10/10 Excellent

Grace Marilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Numo for my partners 30th birthday last week and could not fault it! The staff are incredible and go above and beyond to make your stay incredible with genuine kindness.. Everything about this hotel is beautiful. The pools, the beach, the restaurants. We went on some lovely day trips from the hotel with advice from the staff. Such a special place, will go back.
Stayed 7 nights in Sep 2023

10/10 Excellent

VICTORIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfect. Beach is beautiful but rocky, no sand. Great if you like to snorkel.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort for a relaxing break
Stayed 7 nights in Jul 2023

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful fantastic beautiful place. Such amazing staff. Friendly and accommodating. Quiet and relaxed. Great vegan options and if you mention in advance they will do more to help. Can’t rate highly enough.
Stayed 6 nights in Jul 2023

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel could be great…
Good hotel, could be great but service lets it down. From waiting to be seated to being served…getting restaurant staff attention was very frustrating. Staff literally avoid eye contact or defer to someone else when you do make contact & then you are waiting again! We found it really strange as it was the majority of staff (with a couple of exceptions.. Manos always reliable & pleasant). It is shame as it is a nice hotel, with good amenities and lovely setting but I wouldn’t return due to the poor service. At this standard of hotel it should be exceptional!
Stayed 8 nights in Sep 2022

10/10 Excellent

Ghazal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the resort and especially the incredible staff! We cannot wait to go back soon!
Stayed 8 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

8/10 Good

Arnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, great service in all areas of the hotel. Wonderful breakfast options. Could make more of the beach and pool facilities, which have great location but spoiled by assuming guests need music and a DJ from midday to create 'ambience'. In the evening only would be better,
Stayed 7 nights in Jun 2022

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury stay.
Fabulous new hotel in southern Crete. Lovely beach. We will definatly go back again. The grounds and sunloungers were lovely and luxurious and our room was very comfortable. The only down side was the resturant for dinner, we didnt really like the chioces.
Stayed 3 nights in Oct 2021

4/10 Poor

andrew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Firstly I want to say that we love to travel but very seldom leave reviews. We aren’t tremendously fussy but we spent 10 days here and felt we must share our experience. The 1st thing to note is that the two swimming pools are freezing, almost no one used them the whole time we were there. The med (which was by no means warm) felt like a hot tub by comparison. The 2nd is that the rooms are already falling apart. Ours had plaster spread across the ceiling and above the toilet from a bodge fix as well as a dressing gown hanger that was falling off the wall with screws protruding out. Additionally the door didn’t close properly and during the windy nights kept us up for hours until we figured out that we could stuff tissue paper between the gap to stop the constant thudding. There is no casting on the TV and the screen mirroring did not function on iPhone (12) and there was no access to Netflix or any other streaming platform. The cost of the food and drink was also extremely high. 4 euros for a bottle of water is criminal in 28 C heat and the price of an aperol spritz went from 8 euros to 10 midway through our stay. When we asked why, the waiters said they did not know and that they thought it was odd also. The food was also strangely inconsistent. Identical meals were twice unrecognisable the second time we ordered them (the sepia dish especially), again when we politely asked why no explanation was given. Lastly they were fixing the drains near our room, it stank.
Stayed 10 nights in Sep 2021

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2021

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing suites, wonderful location on the beach, extremely friendly and helpful staff! The hotel is just open and maybe still working some things out but if something is wrong they will make it right 10x over and make sure you’re happy! Highly recommend, would stay here again!
Stayed 5 nights in Sep 2021

6/10 Okay

Manuela

Travelled with partner
Liked: Cleanliness, staff & service
The location is nice and the the hotel is new, with a beautiful design and a lot of potential, but it definitely needs improvements. The facility and the personnel are not completely organized and prepared to manage a partially or fully booked resort. The parking inside the resort is limited to a small number of cars and most of the days is full. Customers that don’t find a spot inside need to park outside the property, which is quite disappointing. The management is aware of the parking issue and they keep apologizing about it, but they should have thought about it when they developed the resort! Similarly to the parking issue, the beach has the same problem. The resort has direct access to the beach, but there are not enough umbrellas/beds matching with the number of customers in the facility. Sometimes beds are all taken and you can’t stay at the beach and need to move to the pool.The pool by the beach is usually full of people too, so you may not be able to find a spot there either. The breakfast is the other dark side of the resort, they serve it from 7:30 to 10:30, but if you arrive at 9:00, several food options are gone already and they don’t replace them. People going to breakfast at 10:00, are left with leftovers and way less options than early birds. In a resort of this category, all customers should have all the food options available during the entire time breakfast is served.
Stayed 5 nights in Sep 2021

10/10 Excellent

Eneas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
One of the best hotels I have stayed so far in Greece. Modern, stylish rooms and the services were outstanding! The free bottle of wine and Greek traditional sweets were the cherry on top. Great experience, I will deffo visit again.
Stayed 1 night in Aug 2021

2/10 Terrible

Valeska

Stayed 9 nights in Jul 2021

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at a truly remarkable hotel that exceeded all our expectations. From the moment we arrived, the warmth and hospitality of the staff made us feel right at home. A special mention goes to Fay and Despina in the spa area, whose kindness and professionalism ensured a relaxing and rejuvenating experience. Her warm-hearted nature added a special touch to our stay. Our dining experiences were equally outstanding, thanks to a wonderful waitress named Raphelia and Mathilde. They went above and beyond to ensure every meal was perfect, catering to our every need with a smile. The entire staff, in fact, was incredibly attentive, striving to fulfill even the smallest of our wishes, which made the already fantastic resort even better. The hotel's location is ideal for those seeking peace and tranquility. With a serene atmosphere, a beautiful beach, and a pristine pool, we found it to be the perfect retreat. The food was exceptional, offering a variety that left nothing to be desired. The buffet, in particular, was one of the best we have ever experienced. While there were a couple of minor drawbacks, they did not detract from our overall experience. The presence of wild cats, which the resort cannot control, and the occasional strong winds were the only issues we encountered. However, these were small inconveniences in what was otherwise a flawless stay. We will definitely be returning to this wonderful hotel and highly recommend it to anyone
Stayed 8 nights in Aug 2024

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Léo

Liked: Cleanliness, staff & service
Très bel hôtel. Bel accueil néanmoins literie peu confortable, chambre mal isolée phonétiquement des autres et pour les amateurs d’une pièce totalement noire pour dormir c’est impossible.
Stayed 4 nights in Apr 2024

10/10 Excellent

VIDAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful ! The service is excellent. Everything is done for our well-being
Stayed 3 nights in Oct 2023

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023