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Alpenhotel Fernau

4.0 star property
Family-friendly hotel with full-service spa and free local area shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alpenhotel Fernau

Exterior
Property grounds
Minibar, in-room safe, free WiFi, bed sheets
Turkish bath/hammam
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Pool
    Pool
  • Breakfast available
    Breakfast available

Explore the area

Map
Scheibe 66, Neustift Im Stubaital, Tirol, 6167
  • St. George Church
    9 min walk
  • Elfer Gondola
    15 min walk
  • Ski Lift Neustift
    16 min walk
  • Innsbruck (INN-Kranebitten)
    24 min drive

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room (Kat. B)

Standard Single Room (Kat. B)

Standard Single Room (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room (Kat. A)

Comfort Double Room (Kat. A)

Comfort Double Room (Kat. A)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (Kat. B)

Standard Double Room, Balcony (Kat. B)

Standard Double Room, Balcony (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Alpeiner Nature Resort Tirol
Pool
Hot tub
Spa
Pet-friendly
4.8 out of 5, Exceptional, (39)
The price is NZ$602
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Alpeiner Nature Resort Tirol

About the area

Neustift Im Stubaital

A family-friendly stay in Neustift Im Stubaital awaits you at Alpenhotel Fernau. You'll be 1.3 km (0.8 mi) from Elfer Gondola and 9.7 km (6.1 mi) from Schlick 2000 Ski Resort. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, outdoor tennis court, Turkish bath/hammam and Hot tub. Added amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 30-minute drive of this 4-property class Neustift Im Stubaital hotel include Serlesbahn and Golden Roof.

What's nearby

  • Elfer Gondola - 15 min walk - 1.3 km
  • Ski Lift Neustift - 16 min walk - 1.3 km
  • Elferbergbahn - 16 min walk - 1.3 km
  • Schlick 2000 Ski Resort - 15 min drive - 9.8 km
  • Stubai Glacier Cable Car - 21 min drive - 18.1 km

Getting around

  • Unterberg-Stefansbrücke Station - 22 min drive
  • Innsbruck (INN-Kranebitten) - 24 min drive

Restaurants

  • ‪HERR KLAUS - Das Restaurant - ‬10 min walk
  • ‪Panorama Restaurant Elfer - ‬29 min drive
  • ‪Pizzeria Salute - ‬5 min drive
  • ‪Bottega No. 13 - ‬10 min walk
  • ‪Tyrol Cafe-Restaurant - ‬7 min walk

About this property

Alpenhotel Fernau

Family-friendly hotel with full-service spa and free local area shuttle
Alpenhotel Fernau offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a 24-hour fitness centre, and a sauna are also featured at the family-friendly Alpenhotel Fernau. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star Neustift Im Stubaital hotel is smoke free.

  • 41 guestrooms or units
  • 4 levels
  • Built in 1979
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alpenhotel Fernau offers 41 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, dressing gowns and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, German, Hungarian, Italian, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Free area shuttle
  • Area shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Built in 1979
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 7:30 AM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 26 September and 8 October.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 17 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 1)
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau Hotel Neustift Im Stubaital

Frequently asked questions

What is the cancellation policy at Alpenhotel Fernau?

Alpenhotel Fernau offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alpenhotel Fernau?

Yep, Alpenhotel Fernau has a free self car park.

Is there a spa on site at Alpenhotel Fernau?

Yep, there is an onsite spa at Alpenhotel Fernau. You'll enjoy services like massages.

Does Alpenhotel Fernau have a pool?

Alpenhotel Fernau has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Alpenhotel Fernau family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Alpenhotel Fernau is a hit with families.

Does Alpenhotel Fernau serve breakfast?

Sure does, buffet brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Alpenhotel Fernau?

No, but there's an airport shuttle that runs from 8:00 AM - 8:00 PM on request for a fee.

Is there a bar or restaurant at Alpenhotel Fernau?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Alpenhotel Fernau?

Check-in begins at 7:30 AM. Check-out time is 11 AM.

Are pets allowed at Alpenhotel Fernau?

Furry friends are welcome at Alpenhotel Fernau, with food and water bowls on offer.

Alpenhotel Fernau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute classic Austrian hotel
Great service, beautiful property. Worth spending significant time.
Stayed 1 night in Jun 2022

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Alpenhotel Fernau was a very lovely accommodation. The staff was very helpful and courteous.
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
Stayed 7 nights in Jul 2019

10/10 Excellent

John, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great room but the view from our balcony was extraordinary
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt. Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
Stayed 7 nights in Jul 2020

10/10 Excellent

Roli, Zürich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Bestens so soll es sein und faire Preise. Sauber freundlich und gute Küche so machen Ferien spass
Stayed 4 nights in Jul 2020

10/10 Excellent

Jiri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Silvester Urlaub
sehr schönes Hotel uns (Fam. 2Erwachsene und 1Kind) hat es sehr gut gefallen unserem Aufenthalt geben wir 4,8 von 5 Punkten
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan Stephan, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and very serviced staff!
Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star experience
I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.