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Altstadthotel Weisses Kreuz

4.0 star property
Hotel in Innsbruck with 24-hour front desk and bar/lounge

Photo gallery for Altstadthotel Weisses Kreuz

Studio Suite (Golden Roof)
Bar (on property)
Bar (on property)
Basic Room (Besenkammer)
40-inch LCD TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is NZ$301
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Golden Roof
    ‪1 min walk‬
  • Hofburg
    ‪3 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio)

Studio Suite (Super Patio)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart)

Studio Suite (Mozart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Mountain view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer)

Basic Room (Besenkammer)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio)

Double Room (Patio)

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area

Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area

Classic Double Room (Golden Roof View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Innsbruck

Altstadthotel Weisses Kreuz puts you in the heart of Innsbruck, within steps of Innsbruck City Tower and Maria Theresa Street. Highlights at this hotel include in-room free WiFi and LCD TVs. .Blaue Brigitte is the hotel's own bar. Enjoy access to bike hire, mountain biking and hiking/biking trails. Other amenities include free Wi-Fi in public areas and ski storage. Each morning local cuisine breakfast is served between 7:00 AM and 11:00 AM. .Places within a 5-minute walk of this 4-property class Innsbruck City Centre hotel include Innsbruck Old Town Christmas Market and Golden Roof.

What's nearby

  • Maria Theresa Street - 1 min walk - 0.1 km
  • Innsbruck Old Town Christmas Market - 1 min walk - 0.2 km
  • Golden Roof - 1 min walk - 0.2 km
  • Hofburg - 3 min walk - 0.3 km
  • Court Church - 3 min walk - 0.3 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Innsbruck (INN-Kranebitten) - 19 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬2 min walk
  • ‪Café Katzung - ‬3 min walk
  • ‪Goldenes Dachl - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - ‬2 min walk

About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with 24-hour front desk and bar/lounge
As a guest of Altstadthotel Weisses Kreuz, you'll find multilingual staff, ski storage, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Altstadthotel Weisses Kreuz also features room service (during limited hours), a front desk safe, and a lift.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1465
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

What is the cancellation policy at Altstadthotel Weisses Kreuz?

Altstadthotel Weisses Kreuz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadthotel Weisses Kreuz?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Altstadthotel Weisses Kreuz on 27 Apr 2025 start from NZ$289.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Altstadthotel Weisses Kreuz serve breakfast?

Sure does, local cuisine brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Altstadthotel Weisses Kreuz?

No, Altstadthotel Weisses Kreuz does not offer an airport shuttle service.

What time are check-in & check-out at Altstadthotel Weisses Kreuz?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Altstadthotel Weisses Kreuz?

No, only service animals are allowed.

Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 317 reviews
Rating 8 - Good. 51 out of 317 reviews
Rating 6 - Okay. 10 out of 317 reviews
Rating 4 - Poor. 6 out of 317 reviews
Rating 2 - Terrible. 2 out of 317 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dr Reena

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with helpful staff and convenient room layout. Perfect for a short visit like ours!
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

!
Stayed 1 night in Jan 2025

6/10 Okay

Giuseppe

Stayed 2 nights in Jan 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Innsbruck old town stay

Cozy yet contemporary hotel in heart of old Innsbruck-great view of town from window in my room. I felt immediately at home upon entry with such a warm welcome from the manager after a delay in my travels. I would highly recommend this location for your stay in Innsbruck.
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with great friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Pallavi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Weisses Kreuz hotel. The staff were very friendly and helpful. The cocktail bar and the breakfast at the hotel was excellent. Rooms were on the smaller side but were still very comfortable. This was a beautiful hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel in Austria

We picked this hotel because of the location and never expected this hotel to charm us!! The hotel was absolutely perfect in every way possible. The location could not have been better, the hotel was recently refurbished and it was so beautiful and welcoming. The rooms and common areas were spotless, the breakfast was terrific. The eggs, cheese, pastries, etc... all come from local farmers and bakers. The bar at night on the top floor turned out to be the best bar in Innsbruck and we agree!! The staff were so helpful and kind as well. We plan to return to Innsbruck just to stay here again. For a fun experience, get a patio room. They are roomy and you have your own private oasis. Don't miss this gem!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in the old town portion of Innsbruck. This hotel is right in the center of it all making it very convenient. It was quiet, adorable and very comfortable. The bar being open late was a nice touch, and I'd stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

alita, College Station

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Seriously, some of the nicest staff I have ever had in all my years of traveling. Very helpful and attentive. Rooms were immaculate. Best was as soft as a cloud. Very relaxing stay. Highly recommend this property. They have a free breakfast in some instances, and a great bar on the top floor. Strangely enough it is the same floor as the reception. Amazing stay!
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hovever, our room had only a high window with hotel staff area overlooking us. Their light was always on with blinds open so we had to keep our blinds closed. Felt like a cell. Room was too hot, no matter what we tried. Unique to this room surely. Other rooms are surely just fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Location, staff, rooms and bar are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA, novi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel in perfect location

Very impressed with the consistent, friendly and helpful service from the moment we arrived to the moment we left. The room was well designed allowing comfort and space. Really liked the vibe in the bar upstairs and was impressed with sound proofing as heard nothing in our room below. Great location. So nice to meet brigette as we checked out - what a nice touch that she was there as people we’re leaving to ask for their feedback.
Stayed 3 nights in Dec 2024

10/10 Excellent

MARIA, novi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with charm. Right in square with restaurants and Christmas market. Close to everything including a little grocery store if need be.

10/10 Excellent

Michelle L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't wait to write this review. This hotel is AMAZING! Lovely decor, comfortable rooms, great restaurant/bar, convenient walking to everything (we were there during the Christmas Markets - highly recommend). Most of all though the STAFF was remarkable. Everyone was so very, very helpful and nice! They went above and beyond to make sure our stay was exceptional. Highly, highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

Lovely twin room. Super cocktail bar. In middle of lovely Christmas Market
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 2 nights in Nov 2024

10/10 Excellent

Samuela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Weisses Kreuz. Delightful staff, spacious room and best breakfast anywhere!
Stayed 2 nights in Nov 2024

8/10 Good

Yiannis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carry your luggage 400 meters

Prepare to carry your own luggage for 400 meters. This is mentioned in the small print and both the hotel and hotels.com were patently unhelpful when I complained about it. “It’s a beautiful walk from the parking”. Yeah? Why don’t you come and pick up our luggage then? Otherwise the hotel was as advertised. My 4 star review is a testament to a strong back, not to the hotel’s helpfulness
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbar

Great hotel right in the middle of the Altstadt. Spotless and modern. Had a nice balcony that we sat out on. Amazingly warm and welcoming staff. Even spoke with the owner. We were at this same hotel 25 years ago. It was great returning here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael, Miller Place

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small breakfast was excellent !
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Innsbruck

Thoroughly enjoyed our visit. The staff was extremely friendly and the hotel was very nice.
Stayed 1 night in Oct 2024