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Hotel Bergcristall

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Photo gallery for Hotel Bergcristall

Sauna, steam room, sports massages, massages
Lobby sitting area
Sauna, steam room, sports massages, massages
Indoor pool
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
  • Laundry
  • Pool
The current price is NZ$518
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Volderau 5, Neustift Im Stubaital, Tirol, 6167
  • 4 Piste Krößbach Ski Run
    ‪15 min walk‬
  • St. George Church
    ‪7 min drive‬
  • Elfer Gondola
    ‪8 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room, Balcony (Diamant)

Superior Double Room, Balcony (Diamant)

Superior Double Room, Balcony (Diamant)

Highlights

Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony (Rubin)

Standard Double Room, Balcony (Rubin)

Standard Double Room, Balcony (Rubin)

Highlights

Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room dining

Junior Suite, Balcony

Highlights

Balcony
Heating
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Satellite channels
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Sporthotel Cristall

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (119)
The price is NZ$497
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sporthotel Cristall

About the area

Neustift Im Stubaital

A family-friendly stay in Neustift Im Stubaital awaits you at Hotel Bergcristall. You'll be 6.3 km (3.9 mi) from St. George Church and 6.8 km (4.2 mi) from Elfer Gondola. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include sports massages along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to free bike hire and mountain biking. Other amenities include free Wi-Fi in public areas, free supervised childcare and coffee/tea in a common area. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Neustift Im Stubaital hotel include Grawa Waterfall and Stubai Glacier.

What's nearby

  • St. George Church - 7 min drive
  • Elfer Gondola - 8 min drive
  • Grawa Waterfall - 10 min drive
  • Stubai Glacier - 12 min drive
  • Stubai Glacier Cable Car - 14 min drive

Getting around

  • Matrei am Brenner Station - 26 min drive
  • Innsbruck (INN-Kranebitten) - 30 min drive

Restaurants

  • ‪Ski Alm - ‬15 min walk
  • ‪HERR KLAUS - Das Restaurant - ‬7 min drive
  • ‪Panorama Restaurant Elfer - ‬34 min drive
  • ‪Bottega No. 13 - ‬7 min drive
  • ‪Tyrol Cafe-Restaurant - ‬7 min drive

About this property

Hotel Bergcristall

Family-friendly hotel with full-service spa and free breakfast
Hotel Bergcristall offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly Hotel Bergcristall. Free self parking is available.

This 4-star Neustift Im Stubaital hotel is smoke free.

  • 27 guestrooms or units
  • Breakfast available (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Bergcristall offers 27 accommodations with a safe and a hairdryer. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby monitor
  • Changing table
  • Free babysitting
  • Free supervised activities for children
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Bergcristall Neustift Im Stub
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital

Frequently asked questions

What is the cancellation policy at Hotel Bergcristall?

Hotel Bergcristall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bergcristall?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Bergcristall on 16 Mar 2025 start from NZ$500.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bergcristall?

Yep, Hotel Bergcristall has a free self car park.

Is there a spa on site at Hotel Bergcristall?

Yep, there is an onsite spa at Hotel Bergcristall. It has a steam room and a sauna. You'll enjoy services like sports massages.

Does Hotel Bergcristall have a pool?

Hotel Bergcristall has an indoor pool.

What makes Hotel Bergcristall a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Bergcristall.

Is Hotel Bergcristall family-friendly?

You bet! With amenities such as free supervised childcare and a playground, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Hotel Bergcristall is a hit with families.

Is there a free airport shuttle available at Hotel Bergcristall?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Bergcristall?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Bergcristall?

Check-in begins at 2 PM. Check-out time is 10 AM.

Hotel Bergcristall Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Spa and pool are fantastic and the food is amazing .
Stayed 6 nights in Apr 2019

10/10 Excellent

TJ, Stuttgart, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to Stubai Glacier
Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, awesome location
Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the Mountains
Great value for the money. The room was a bit small, but overall, very nice

10/10 Excellent

Gregory, Staffordshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a warm welcome.
The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.

10/10 Excellent

Werner, Mannheim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service
Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Stayed 2 nights in Apr 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellente découverte
Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Vielen Dank für den schönen Aufenthalt im Stubaital
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellnesshotel
Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
Stayed 7 nights in Jan 2019

8/10 Good

Chris, MUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ überragender Service beim Abendessen + schöner Wellnessbereich - Chlorgeruch vom Pool im gesamten Treppenhaus und in den Fluren
Stayed 1 night in Nov 2018

8/10 Good

Anna, Pescara

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel carino e pulito. Le stanze sono troppo riscaldate ed u cuscini scomodi, per il resto tutto ok....piscina e zona relax bellissimi, personale gentile e disponibile, buona colazione abbondante e di qualità.
Stayed 1 night in Nov 2017

10/10 Excellent

Pasquale, Italy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, very clean, excellent services
Location is highly recommendable for family, very close to all the attraction of Stubai valley. The Hotel is very comfortable and clean,food is excellent and very varied. Very discrete and nice the staff.
Stayed 6 nights in Jul 2017

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti ja loistava palvelu
Siisti, loistava palvelu, hieno saunaosasto, erittäin rauhallinen hotelli ja ympäristö. Aamupala oikein hyvä, illallisessa hyvää yritystä jos pitää paikallisesta ruuasta.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andre, WALHEIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel à recommander
Chambre très propre , acceuil chaleureux , petits déjeuner copieux .

10/10 Excellent

Stine, Odense

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel i Alperne
Super fint hotel i typisk alpe-stil. Meget smuk beliggenhed med udsigt til sne-klædte bjerge. Fint stort værelse med balkon. Indendørs pool i kælderen med mange fine faciliteter og udsigt til have. Fin restaurant med stor terasse. Aftensmad og morgenbuffet var god. Meget venligt personale.

10/10 Excellent

Hanspeter, Chur (Schweiz)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanspeter Bundi
Wir waren sehr zufrieden und können dieses Hotel nur weiter empfehlen.

10/10 Excellent

milena e Giorgio, pesaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
esperienza unica
Personale cordialissimo. Abbiamo festeggiato il primo anniversario di matrimonio ed a sorpresa ci han fatto trovare un'intera sacher ed i fiori sul tavolo e la stessa cosa per il mio compleanno. Il centro benessere è bellissimo. La zona è stupenda