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Stage 12 Hotel by Penz

4.0 star property
Central hotel connected to a shopping centre in Innsbruck with fitness centre

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Photo gallery for Stage 12 Hotel by Penz

Double Room, Balcony, Mountain View | Terrace/patio
View from property
Front of property
Double or Twin Room | View from room
Interior
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Gym
    GymGym
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
  • Popular LocationInnsbruck Old Town Christmas Market4 min walk
  • Popular LocationGolden Roof4 min walk
  • Popular LocationImperial Palace4 min walk
  • AirportInnsbruck (INN-Kranebitten)4 min drive

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Double Room

View from room

Panoramic Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

Premium bedding, in-room safe, soundproofing, cots/infant beds

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room (no view)

Triple Room (no view)

Triple Room (no view)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for City Double Room

City Double Room

City Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (no view)

Double Room (no view)

Double Room (no view)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
Rainfall showerhead
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | Terrace/patio

Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Deep-soaking bath
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Innsbruck

Stage 12 Hotel by Penz puts you in the heart of Innsbruck, connected to a shopping centre and within steps of Maria Theresa Street and Hospital Church. Highlights at this hotel include a bar/lounge and a sauna. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include laundry facilities and ski storage. Each morning buffet breakfast is available. .Places within a 5-minute walk of this 4-property class Innsbruck City Centre hotel include Annasaule and Rathaus Galerien Shopping Centre.

What's nearby

  • Maria Theresa Street - 1 min walk
  • Innsbruck Old Town Christmas Market - 4 min walk
  • Golden Roof - 4 min walk
  • Imperial Palace - 4 min walk
  • Cathedral of St. James - 5 min walk

Getting around

  • Innsbruck Technik Tram Stop - 5 min drive
  • Innsbruck Central Station - 9 min walk
  • Innsbruck (INN-Kranebitten) - 5 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬1 min walk
  • ‪Hard Rock Cafe - ‬1 min walk
  • ‪Bar Centrale - ‬1 min walk
  • ‪Cafe-Bar Magistrat - ‬1 min walk
  • ‪Baguette - ‬2 min walk

About this property

Stage 12 Hotel by Penz

Central hotel connected to a shopping centre in Innsbruck with fitness centre
Stage 12 Hotel by Penz offers its guests a sauna and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Stage 12 Hotel by Penz.

This 4-star Innsbruck hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Built in 2017
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
Stage 12 Hotel by Penz offers 120 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16 per day)
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Building
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly cleaning products available
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 16.00 per day (164 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
STAGE 12
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Frequently asked questions

What is the cancellation policy at Stage 12 Hotel by Penz?

Stage 12 Hotel by Penz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Stage 12 Hotel by Penz?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Stage 12 Hotel by Penz on 7 Jul 2024 start from NZ$298.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Stage 12 Hotel by Penz a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Stage 12 Hotel by Penz.

Is Stage 12 Hotel by Penz family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Stage 12 Hotel by Penz is a hit with families.

Are there hot tubs in the rooms at Stage 12 Hotel by Penz?

No, but there are deep-soaking baths in the guestrooms.

Does Stage 12 Hotel by Penz serve breakfast?

Yeah, guests enjoy the buffet breakfast here! Served daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Stage 12 Hotel by Penz?

No, Stage 12 Hotel by Penz does not offer an airport shuttle service.

What time are check-in & check-out at Stage 12 Hotel by Penz?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Stage 12 Hotel by Penz?

No, only service animals are allowed.

Stage 12 Hotel by Penz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 445 out of 652 reviews" "
Rating 8 - Good. 155 out of 652 reviews" "
Rating 6 - Okay. 30 out of 652 reviews" "
Rating 4 - Poor. 13 out of 652 reviews" "
Rating 2 - Terrible. 9 out of 652 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeani

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location loved the hotel and the staff were extremely helpful and friendly! I would totally recommend this hotel to everyone!
Stayed 1 night in Mar 2024

4/10 Poor

RAYMOND

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Nice location but if you want a view book elsewhere my view was 3 blank white walls from my window

10/10 Excellent

Emily

Stayed 1 night in Feb 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Aufenthalt im Hotel Stage 12 in Innsbruck war eine rundum positive Erfahrung. Besonders hervorzuheben ist das äußerst zuvorkommende Personal, das mit seiner Aufmerksamkeit und Hilfsbereitschaft unseren Aufenthalt besonders angenehm gestaltete. Von der Rezeption bis zum Servicepersonal fühlten wir uns stets willkommen und gut betreut. Auch die Einrichtung des Hotels verdient besondere Erwähnung. Jedes Detail, von der Lobby bis zu den Zimmern, zeugt von hoher Qualität und sorgt für eine stilvolle und komfortable Atmosphäre. Das Hotel verbindet modernes Design mit Gemütlichkeit, sodass man sich sofort wohl fühlt. Insgesamt bietet das Hotel Stage 12 in Innsbruck eine exzellente Unterkunft mit einem herausragenden Service und einer hochwertigen Einrichtung, die ich jedem Innsbruck-Besucher wärmstens empfehlen kann.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location for exploring central Innsbruck AND great breakfast!
Stayed 1 night in Jan 2024

8/10 Good

Katherine

Travelled with family
Liked: Amenities
The bar shut early or was too busy for us to get a table. Otherwise a lovely stay and very good breakfast. thank you.
Stayed 2 nights in Dec 2023

8/10 Good

Lenka

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
As an American, their English was excellent. The breakfast buffet had everything you could possibly want. The view of the Alps from our balcony was beautiful. Part of the Chistmas market was right outside the hotel and the main market was 75 yards.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Innsbruck!! Very clean and modern with a lot of amenities. Close to all. Very Professional and friendly staff. We will definitely will come back

10/10 Excellent

sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Looked right out our window at the mountains. Staff helped with where to eat and how to get places. Bus down at the end of street. Right next to old town
Stayed 3 nights in Oct 2023

8/10 Good

Lauri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the mountains from our window. Staff was helpful and very nice. Room was large and comfortable. Hotel location was perfect! What we didn't like: Noise in the middle of the night from people outside our closed windows. Shower temperature too cool and very inconsistent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Stage 12. Very clean. It is a hidden gem in a busy area.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was in the middle of everything but it seemed also very secluded. Very clean and the staff very helpful.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck hotel
Modern hotel, great location, friendly and helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

patrick

Stayed 3 nights in Aug 2023

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great.
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Staff is great!! Location is great!! Beds are hard and pillows suck. Asked in advance for a quiet room away from smoke - so they put me in the room right above the bar. 😳
Stayed 4 nights in Aug 2023

8/10 Good

Gottfried

Stayed 1 night in Aug 2023

2/10 Terrible

Rabitah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, zero attention to comfort
Terrible right from the outset. 1) Horrible check in experience. Asked to sign a document with arbitrary terms such as the management reserves a right to charge whatever fee they want. When I asked what it means I was told that it refers to cleaning fee which was a different point in the list and already mentioned a discretionary EUR 100 fee. When I asked about other parts of the form which were only in German, I was reprimanded and told to sign where I am being told to sign 2) then was told that the room wasn't ready and we had to go to a different floor to store our luggage. All the lockers were full and we had to come back to the reception with pur heavy bags 3) the room, after we got it, was dirty - dusty side tables and floor (& they demand a cleaning fee if WE leave it dirty. Give us a clean room first!!) 4) horrible layout - no place to keep the bags. Had to put them on the floor in front of the balcony door and open them there 5) no milk / creamer in the room and on calling reception was told that they don't keep it in the room 6) they took 2 hours to send tea bags and milk to the room 7) next day after the room was cleaned, the tea bags, instant coffee (no coffee machine) and disposable cups (no silverware or mugs in the room) were not topped up 8) went to the reception to get everything and they were out of stock too. Had to go to three different floors to get basics like tea bags and instant coffee. Do not recommend to anyone. Please avoid!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023