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Best Western Inverness Palace Hotel & Spa

4.0 star property
Eco-certified Inverness hotel in Inverness City Centre with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Family Room, 2 Double Beds, Non Smoking | Exterior
Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Executive Room, 1 Double Bed, Non Smoking, View

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Inverness Cathedral
    3 min walk
  • Inverness Visit Scotland Information Centre
    4 min walk
  • Inverness Museum and Art Gallery
    4 min walk
  • Inverness (INV)
    22 min drive

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Day bed
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$164
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includes taxes & fees
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About the area

Inverness

Best Western Inverness Palace Hotel & Spa puts you in the heart of Inverness, within steps of Inverness Castle and Inverness Museum and Art Gallery. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Sleeping Beauty Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. Brasserie serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. 323 square feet (30 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM. There's also the convenience of free self parking. .Places within a 5-minute walk of this 4-property class Inverness City Centre hotel include Inverness Cathedral and Inverness Visit Scotland Information Centre.

What's nearby

  • Inverness Cathedral - 3 min walk - 0.3 km
  • Eden Court Theatre - 6 min walk - 0.5 km
  • Victorian Market - 6 min walk - 0.6 km
  • Eastgate Shopping Centre - 6 min walk - 0.6 km
  • Inverness Castle - 9 min walk - 0.7 km

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • ‪The Original Milk Bar - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Eco-certified Inverness hotel in Inverness City Centre with a full-service spa
Best Western Inverness Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A fitness centre, spa services, and a fireplace in the lobby are also featured at the eco-certified Best Western Inverness Palace Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 3 buildings
  • Conference rooms
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Inverness Palace Hotel & Spa offers 110 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 17.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (64 centimetre high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 for adults and from GBP 17.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

Is parking available at Best Western Inverness Palace Hotel & Spa?

Yep, Best Western Inverness Palace Hotel & Spa has a free self car park. Additionally there is valet parking for GBP 10 per stay. Onsite parking is limited.

How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on 22 Dec 2024 start from NZ$184.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Inverness Palace Hotel & Spa?

The closest beach to Best Western Inverness Palace Hotel & Spa is Dores Beach (12.1 km).

Is there a spa on site at Best Western Inverness Palace Hotel & Spa?

Yep, Sleeping Beauty Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Best Western Inverness Palace Hotel & Spa have a pool?

Best Western Inverness Palace Hotel & Spa has a pool and an indoor pool. The pool is open 7:00 AM to 9:00 PM.

Is Best Western Inverness Palace Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as baby baths in the guestrooms, it's no surprise that Best Western Inverness Palace Hotel & Spa is a hit with families.

Does Best Western Inverness Palace Hotel & Spa serve breakfast?

Sure does, buffet brekkie is available weekdays from 7 AM to 9:30 AM and on weekends between 8 AM and 10 AM.

Is there a free airport shuttle available at Best Western Inverness Palace Hotel & Spa?

No, Best Western Inverness Palace Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Inverness Palace Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Inverness Palace Hotel & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Best Western Inverness Palace Hotel & Spa?

There isn't one on site, but Torvean Golf Club is a short 16-minute walk away.

Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 426 out of 878 reviews" "
Rating 8 - Good. 283 out of 878 reviews" "
Rating 6 - Okay. 103 out of 878 reviews" "
Rating 4 - Poor. 51 out of 878 reviews" "
Rating 2 - Terrible. 15 out of 878 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location from main highway, quiet, walk to restaurants/pub. Nice buffet breakfast and hotel bar.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Honorato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick

Stayed 3 nights in Jul 2024

10/10 Excellent

Ingo

Stayed 3 nights in Jul 2024

8/10 Good

Annahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel although be careful what type of room you book. It seems the standard rooms are in a b&b type property next door without the same amenities and quality of the main hotel. The hotel itself is lovely, great pool gym and spa, lovely bar and restaurant. Some of the staff are a little gruff on first impression but very friendly and professional.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - Room had a beautiful view of the river. Hope to be back again.
Stayed 1 night in Jun 2024

8/10 Good

Neil

Liked: Cleanliness
Disliked: Room comfort
Nice location but "new" part of hotel isn't great
The hotel had great facilities and is a regular choice for us due to location, parking and the facilities. This time our room was behind the spa area. Noisy and not very good.
Stayed 2 nights in Mar 2024

4/10 Poor

Trent

Travelled with family
Disliked: Cleanliness, staff & service
I’ve never actually written a bad review for a hotel but this one is bad. Avoid if possible. When we arrived the toilet was clogged with bits of *matter* still in it as well as the sink left with hair and dirt in it. When I went to complain they said they’d take care of it and would leave a bottle of wine as an apology. When we came up 2 hours later-the toilet was fixed but the sink still wasn’t clean. To add insult to injury they left a 3£ bottle of 175 ml wine as the apology. The next morning the breakfast service was also poor as the waitress aggressively placed items on the table with the food being very mediocre. For 400 pounds a night it was a terrible experience. The place is poorly run. Avoid if possible
Stayed 1 night in Jun 2024

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, the soup for dinner was perfect for cold weather. All hotels pay attention, those little sauce, mayo jars? Cute but annoying if travelling. Swap them out like BW did for the sachets - perfect for those on the go!
Stayed 1 night in Jun 2024

10/10 Excellent

Clementina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel, staff all very friendly and excellent leisure facilities
Stayed 1 night in May 2024

6/10 Okay

Beverlee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jayeeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good property and centrally located. Their full breakfast is pretty good and convenient. Room was very spacious and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Staff
Gorgeous hotel, especially for a best western. The rooms are very cosy and clean and the service at the front desk is exceptional. Our only problem we had was that our shower would not run hot water. But we were going into the spa for swimming and used their showers, so it wasnt a problem.
Stayed 1 night in Apr 2024

10/10 Excellent

Knud Højland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a great hotel. The spa was awesome!
Stayed 3 nights in Apr 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with castle views, bathroom was a bit small but very functional. Convenient location to take day trips from, close to restaurants and shops.
Stayed 3 nights in Apr 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Great location, clean and tidy hotel, staff were friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful room with lovely view into the river and castle. Very convenient to downtown restaurants and shopping. Highly recommend!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024