Fusaki Beach Resort Hotel & Villas: Deals & Reviews (Ishigaki, JPN)

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Beach spa retreat, walking distance from Fusaki Beach

Dates

December 2024

January 2025

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Guests liked:

Property condition

Popular amenities

Free airport shuttle

Bar

Spa

24/7 front desk

Breakfast available

Pool

Explore the area

1625 Arakawa, Ishigaki, Okinawa-ken, 907-0024

Fusaki Beach
5 min walk
Kannonzaki Lighthouse
6 min walk
Fusaki Kannon-do Temple
10 min walk
Ishigaki (ISG-Painushima)
25 min drive

Room options

Patio Twin Connecting (36m²×2 Rooms), Non Smoking

Highlights

Air conditioning

Heating

Connecting rooms available

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

72 sq m
Sleeps 10
4 Large Single Beds

Superior Twin Connecting (36m²×2 Rooms), Non Smoking

Highlights

Air conditioning

Heating

Connecting rooms available

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

72 sq m
Sleeps 10
4 Large Single Beds

Villa Deluxe

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

34 sq m
Sleeps 6
2 Large Single Beds

Garden Terrace Family Room, Extra Futon or Sofabed (Max4) for 3rd person and more

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Sofa bed

Blackout curtains

Hairdryer

Bidet

41 sq m
Sleeps 7
2 Large Single Beds

Garden Terrace Ocean View, Extra bed or Futon (Max4) for 3rd person and more

Highlights

Terrace

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

42 sq m
Ocean view
Sleeps 8
2 Large Single Beds

Garden Terrace Barrier-Free

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

56 sq m
Sleeps 8
2 Large Single Beds

Patio Superior Twin [North-wing or South-wing]

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

36 sq m
Sleeps 6
2 Large Single Beds

Garden Terrace Standard, Extra bed or Futon (Max4) for 3rd person and more

Highlights

Terrace

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

41 sq m
Sleeps 8
2 Large Single Beds

Superior Twin Room [North-wing or South-wing]

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

36 sq m
Sleeps 6
2 Large Single Beds

Family Room with Nature

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

36 sq m
Sleeps 5
2 Large Single Beds

Villa Standard

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

30 sq m
Sleeps 6
2 Large Single Beds

Ocean View Twin

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

36 sq m
Ocean view
Sleeps 5
2 Large Single Beds

Superior Japanese Western, Extra Futon for 3rd person and more

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

36 sq m
Sleeps 6
2 Large Single Beds

Accessible Room [North-wing or South-wing]

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

47 sq m
Sleeps 5
2 Large Single Beds

Villa Family Room

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

30 sq m
Sleeps 5
2 Large Single Beds

Garden Suite Villa

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

56 sq m
Sleeps 6
1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Garden Terrace Connecting Room (41m²×2 Rooms), Non Smoking

Highlights

Terrace

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

82 sq m
Sleeps 13
4 Large Single Beds

Terrace Villa

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

38 sq m
Sleeps 6
2 Large Single Beds

Private Pool Villa

Highlights

Private pool

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

30 sq m
Sleeps 5
2 Large Single Beds

Forest Suite Villa

Highlights

Private pool

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

60 sq m
Sleeps 6
1 King Bed

Fusaki Suite

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

71 sq m
Sleeps 4
2 Large Single Beds

Family Room with Nature (infant)

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

36 sq m
Sleeps 5
2 Large Single Beds

Fusaki corner suite

Highlights

Air conditioning

Heating

Fridge

Flat-screen TV

Blackout curtains

Hairdryer

Bidet

Private bathroom

70 sq m
Sleeps 4
2 Large Single Beds

Superior Twin Room

Sleeps 4
2 Single Beds

Villa With Terrace

Sleeps 4
1 Single Sofa Bed and 2 Single Beds

Family Room With Nature (infant)

Sleeps 3
2 Single Beds

Garden Terrace Family Room, Extra Sofabed(Max4) Or Futon For 3rd Person And More

Sleeps 5
1 Single Sofa Bed, 2 Single Beds and 3 Single Futons

Ocean View Twin Room

Sleeps 3
2 Single Beds

Family Room With Nature

Sleeps 3
2 Single Beds

Garden Suite Villa

Sleeps 4
1 King Bed

Superior Japanese Western Room

Sleeps 4
2 Single Beds

Patio Superior Twin Room

Sleeps 4
2 Single Beds

Garden Terrace Ocean View Room With Tatami (Extra Bed(Max4) Or Futon Only For 3rd Person And More)

Sleeps 6
2 Single Beds and 2 Single Sofa Beds

Fusaki Corner Suite

Sleeps 2
2 Single Beds

Villa Family Room

Sleeps 3
2 Single Beds

Garden Terrace Accessible Room

Sleeps 6
2 Single Sofa Beds and 2 Single Beds

Accessible Room

Sleeps 3
2 Single Beds

Garden Terrace Standard With Tatami (Extra Bed(Max4) Or Futon Only For 3rd Person And More)

Sleeps 6
2 Single Beds and 1 Single Sofa Bed

Patio Twin Connecting (36square Meters X 2 Rooms), Non Smoking

Sleeps 6
4 Single Beds

Villa Standard

Sleeps 4
2 Single Beds

Villa Deluxe

Sleeps 4
2 Single Beds

Fusaki Suite

Sleeps 2
2 Single Beds

Forest Suite Villa

Sleeps 4
1 Single Sofa Bed and 1 King Bed

Villa With Private Pool

Sleeps 3
2 Single Beds

GardenTerraceConnectingRoom (41 Square Meters X 2 Rooms) Non Smoking

Sleeps 9
4 Single Beds and 2 Single Sofa Beds

Superior Twin Connecting 36sq X2 Rooms Non Smoking

Sleeps 6
4 Single Beds

Similar properties

Pool

Spa

Kids pool

Waterslide

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Ishigaki

A family-friendly stay in Ishigaki awaits you at Fusaki Beach Resort Hotel & Villas. Within steps you'll find Fusaki Beach and Tojinbaka within a short 5-minute stroll. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and facials. The buffet restaurant, ISHIGAKI BOLD KITCHEN, is open for breakfast, lunch and dinner. Lounge Bar ADAN is the resort's own lobby lounge. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Plus you'll find free Wi-Fi in public areas, a gym and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .In the area of this 4-property class Arakawa resort, you'll find Ishigaki Island Ferry Terminal.

View more Resorts in Ishigaki

What's nearby

Fusaki Beach - 5 min walk - 0.4 km
Ishigaki Yaima Village - 7 min drive - 5.8 km
Ishigaki Island Ferry Terminal - 8 min drive - 6.6 km
Ishigaki Island Limestone Cave - 8 min drive - 6.5 km
Kabira Bay Beach - 17 min drive - 14.2 km

Getting around

Ishigaki (ISG-Painushima) - 25 min drive

Restaurants

‪石垣島ミルミル本舗本店 - ‬14 min walk
‪あらかわ食堂 - ‬6 min drive
‪琉球新天地 - ‬4 min walk
‪海人居食屋源丸新川店 - ‬5 min drive
‪シーサイドBBQ 夏至南風 - ‬7 min walk

About this property

Fusaki Beach Resort Hotel & Villas

Beach spa retreat, walking distance from Fusaki Beach

Fusaki Beach Resort Hotel & Villas offers its guests a full-service spa, a waterslide, and an indoor pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 2573 square feet (239 square metres) and includes conference space. An outdoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Fusaki Beach Resort Hotel & Villas. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ishigaki resort.

398 guestrooms or units

3 levels

4 dining venues

2 bars or lounges

2573 sq ft of conference space

239 sq. m of conference space

Built in 1982

Deli

Childcare (surcharge)

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Terrace

Garden

On-site shopping

Lift

Smoking in designated areas

Bar on the beach

Bar by the pool

Fusaki Beach Resort Hotel & Villas offers 398 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. Public bath/onsen services include an indoor public bath.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free return airport shuttle from 9 AM to 5:30 PM at scheduled times
Airport shuttle available during limited hours
Free uncovered self parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,500 per person
2 bars/lounges
4 restaurants
A beach bar
A poolside bar
Snack bar/deli

Restaurants on site

BEACHSIDE GRILL KACHIBAI
ISHIGAKI BOLD KITCHEN
Lounge Bar ADAN
RYUKYU SHINTENCHI（琉球新天地）
THE STAR BAR

Family friendly

Baby toys
Babysitting (surcharge)
Children's pool
Children's toys
In-room refrigerator
Indoor pool
Laundry facilities
Lifeguards on site
Outdoor pool
Playground
Snack bar/deli
Stroller
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

2,573 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
Dock
Garden
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Facials
Massage
Public indoor bath (no minerals)
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant

3 floors
Built in 1982
Designated smoking areas
Lifeguards

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

32-inch flat-screen TV with digital channels

Food and drink

Refrigerator

Air conditioning
Desk
Heating
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Meals are not included in the Half Board and Breakfast rate plans for children age 6 and younger.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 November to 29 February:

One of the swimming pools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately JPY 3500 per person
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Guests with tattoos are not able to use the on-site public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Fusaki Beach Resort Hotel & Villas?

Fusaki Beach Resort Hotel & Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fusaki Beach Resort Hotel & Villas?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fusaki Beach Resort Hotel & Villas on 2 Dec 2024 start from NZ$192.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fusaki Beach Resort Hotel & Villas?

Yep, Fusaki Beach Resort Hotel & Villas has a free self car park. Onsite parking is limited.

Are there any beaches close to Fusaki Beach Resort Hotel & Villas?

Yep, Fusaki Beach Resort Hotel & Villas is a short 5-minute walk from Fusaki Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find water sports equipment and boat tours.

Is there a spa on site at Fusaki Beach Resort Hotel & Villas?

Yep, there is an onsite spa at Fusaki Beach Resort Hotel & Villas. You'll enjoy heaps of services like facials and body treatments.

Does Fusaki Beach Resort Hotel & Villas have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM.

Does Fusaki Beach Resort Hotel & Villas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Fusaki Beach Resort Hotel & Villas?

Fusaki Beach Resort Hotel & Villas features a full-service spa, an outdoor pool and an indoor pool.

Is Fusaki Beach Resort Hotel & Villas family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Fusaki Beach Resort Hotel & Villas is a hit with families.

Does Fusaki Beach Resort Hotel & Villas serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Fusaki Beach Resort Hotel & Villas?

Yep, there's a free airport shuttle that runs from 9 AM - 5:30 PM at scheduled times.

Is there a bar or restaurant at Fusaki Beach Resort Hotel & Villas?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fusaki Beach Resort Hotel & Villas?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Fusaki Beach Resort Hotel & Villas?

No, only service animals are allowed.

Fusaki Beach Resort Hotel & Villas Reviews

9.0

Wonderful

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Aaron

Travelled with family

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2024

10/10 Excellent

steven

Travelled with family

21 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice resort. Seems very kid friendly which may not be for everyone. Food is good but options limited and expensive. Rent a car and drive around the island which is amazing and largely undeveloped except for farms.

Stayed 2 nights in Jun 2024

10/10 Excellent

Oliver

Travelled with family

25 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I stayed at the property four nights. Arriving to the property was very easy via the hotel shuttle. It’s a quick ride to the hotel, about 25 minutes. The hotel staff were very warm and welcoming when we arrived, a short time before checkin. Anyone who did not speak English, found someone who did. The pool was ideal for children and adults, the beach was clear and calm. Imagine Hawaii, but it’s Japan’s version. The drinks were nice at the bar. The rooms were quite spacious. The gym was awesome, never crowded. The morning breakfast had every option available to mankind. The dinners were amazing at the outside barbecue, it included all you could drink and eat. All the hotel guest were very polite and family oriented. It was a nice place to stay after a busy week across the country. Thank you Fusaki Beach 🙇‍♂️

Stayed 4 nights in Apr 2024

8/10 Good

Vlad

Travelled with family

22 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing pool area and beach, as well as dining options. However, I was SHOCKED when I couldn’t find any deodorant at either one of the hotel stores. They had NAIL CLIPPERS and ALOE SUNBURN GEL but NO DEODORANT!!?

Stayed 3 nights in Mar 2024

8/10 Good

OLIVER

5 Mar 2024

Liked: Cleanliness, property conditions & facilities

Great landscaping and vantage on the sea. Too many rules and hidden costs.

Stayed 7 nights in Feb 2024

10/10 Excellent

Wai Ming Raymond

Travelled with family

16 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hideout with a sunset

The resort has everything and and a nice sunset. Everything is fine. Just the English standard of the staff need to improve for non Japanese tourists. One of the staff Ami , was the only one speak English and could help us.

Stayed 2 nights in Feb 2024

10/10 Excellent

Kurumi

23 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2024

10/10 Excellent

Ian

Travelled with family

29 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec 2023

8/10 Good

Sebastian

12 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2023

10/10 Excellent

Kenji

Travelled with family, Travelled with family and small children

26 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You can basically get everything done within the resort. Great location as it’s right next to the beach, and swimming pool for everyone to enjoy. Unfortunately one of the restaurant were unavailable for the first 2 days of our stay, but plenty of dining options available. Overall a pleasant stay!

Stayed 3 nights in Oct 2023

10/10 Excellent

Cathy

22 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2023

10/10 Excellent

masashi

Travelled with partner

24 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was excellent !

Stayed 2 nights in Sep 2023

10/10 Excellent

Evelina

Travelled with partner

10 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay here was unbelievably amazing. I hadn't researched the resort and amenities too much before or after booking, so we were so pleasantly surprised when we arrived. We especially loved all the dining options, which were not wildly expensive and such great quality and value — we looked forward to the breakfast buffet every morning, and our dinner at Haruke which was a full 11 course menu was better than the Michelin star restaurants we ate at while staying in Kyoto during this Japan trip. We've already told all our friends and family about this place, and we can't wait to come back again in the next year or two.

Stayed 3 nights in May 2023

10/10 Excellent

Stephen

23 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jan 2023

8/10 Good

Katrina

Travelled with family and small children

17 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Almost perfect, except for the long queue to check in..

Stayed 2 nights in Oct 2022

4/10 Poor

Mariko

Travelled with family and small children

14 Oct 2022

Disliked: Staff & service, amenities, property conditions & facilities

コロナ禍で3年ぶりの家族旅行でとても楽しみにしていました。前からこのホテルのスプラッシュパークが気になっていて子どもを連れて行きたいと思っていました。ホテルのホームページでも家族向け、子どもとの旅行に最適な感じでしたので、高かったけど子どもが遊べるお部屋「ファミリーヴィラ」を一泊35000円で予約しました。ちなみに子どもは3歳と1歳です。とにかくいい値段もするし、思い切ってラグジュアリーで旅行を楽しもう！と思って東京を出発しました。なのにホテルに到着してから嫌な思いをするのが次々と続きました。チェックインするのに1時間以上待たされる。部屋に着いたらガッカリでした。部屋は古くて、おもちゃも本もボロボロ。タンスのドアも完全に壊れてて使えないと言うか、子どもが開けると危ない。布団カバーは毛玉だらけで肌触りが気持ち悪い。お昼でプールサイドのレストランに行ったらキッズメニューはないし子どもが座れるハイチェアの準備もない。しかもスタッフの態度もとても不親切。大浴場では子ども用のシャンプーやお風呂用品があると言われていたので夜子ども連れて行ったら、タオルを一階でもらうのですが、何も案内もなくお風呂に行ったら何もない。帰りに訪ねたら一階でもらっていくと言われ、またとても不親切なスタッフ対応。これでまだ1日目です。朝ごはん付きなプランだったので次の朝8:15にレストランに行ったら大混雑と大混乱状況。スタッフはパニック状況、宿泊者は混乱、みんなイライラしている。席に座るまで1時間以上、何も案内もなく、食べ終わったごろに偶々他のお子さんがアイスクリーム食べているのを見かけてスタッフに訪ねたら、子どもバイキングエリアに案内されてまたガッカリ。食事中オムツを変える必要があり、お手洗いにオムツ替えの代がなかったため多目的トイレを使用。そこにおしり拭きを忘れてしまいました。数時間後に気づきフロントに電話したら確認して折り返すと言われ、折り返し電話がきたら「多目的トイレも確認しました、レストランとも落とし物がないか確認したところ見つかりませんでした」と言われたのに、次の朝食後旦那が念のため多目的トイレを確認したら置いた場所にありました。またまた不親切なサービス。Wi-Fiもお部屋で全く繋がらないとフロントに言うと、確認して連絡しますと言われてから何も連絡なし。結局自分の通信量を使って夜仕事を済ませる必要がありました。コインランドリーの場所に両替機もなく自動販売機を設置してあるが小銭切れで結局フロントまで行かないといけないのでとても不便。このホテルのベストポイントはスプラッシュパーク… 別にスタッフの関わりもないので。もちろん親切なスタッフさんもいました。なのでそのスタッフさんには申し訳ないのですが、あまりにも色々不幸なことが重なって全体的には残念な滞在でした。ホテルサービスは見た目だけで中身が無いように感じられました。到着前にメールでの問い合わせを担当してくれていたスタッフさんはとても親切で、ホテルのロビーとかとても豪華で本当に楽しみにしていたのですが、払ったお金の価値は全くありませんでした。以前2回お世話になっている半額以降のビーチホテルサンシャインの方がよっぽど良かったです。お金返して欲しいです。

Stayed 3 nights in Oct 2022

8/10 Good

Masayuki

27 May 2022

Stayed 3 nights in May 2022

10/10 Excellent

Sota

Travelled with partner

15 Dec 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were professional with their service.

Stayed 1 night in Dec 2021

4/10 Poor

KAE

6 Dec 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bath room was tiny. No refill of toilet paper and water bottle unless I ask.

Stayed 3 nights in Dec 2021

8/10 Good

Mike

Travelled with family

1 Oct 2021

Liked: Cleanliness, staff & service

Let down.

Last time we stayed in the Grand Terrace building which is a new facility. However this time we stayed in one of the Villas. These villas are dated and unaware of that we were really looking forward to having our own villas with patio. Sadly the age of these villas shows. For $300 a night I was expecting better.

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family

22 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children

9 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful staff

Stayed 7 nights in Jul 2021

10/10 Excellent

Naveen

25 Jul 2021

Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family

18 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything felt fresh and clean with good quality fixtures. Loved the pool and having a gorgeous beach right out the front of the resort. Good location a very short drive to town but far away enough to feel like an escape

Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family

16 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 5 nights in Jul 2021

Fusaki Beach Resort Hotel & Villas

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View all photos for Patio Twin Connecting (36m²×2 Rooms), Non Smoking

Patio Twin Connecting (36m²×2 Rooms), Non Smoking

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Superior Twin Connecting (36m²×2 Rooms), Non Smoking

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Villa Deluxe

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View all photos for Garden Terrace Family Room, Extra Futon or Sofabed (Max4) for 3rd person and more

Garden Terrace Family Room, Extra Futon or Sofabed (Max4) for 3rd person and more

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View all photos for Garden Terrace Ocean View, Extra bed or Futon (Max4) for 3rd person and more

Garden Terrace Ocean View, Extra bed or Futon (Max4) for 3rd person and more

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View all photos for Garden Terrace Barrier-Free

Garden Terrace Barrier-Free

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View all photos for Patio Superior Twin [North-wing or South-wing]

Patio Superior Twin [North-wing or South-wing]

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View all photos for Garden Terrace Standard, Extra bed or Futon (Max4) for 3rd person and more

Garden Terrace Standard, Extra bed or Futon (Max4) for 3rd person and more

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View all photos for Superior Twin Room [North-wing or South-wing]

Superior Twin Room [North-wing or South-wing]

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Family Room with Nature

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View all photos for Villa Standard

Villa Standard

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View all photos for Ocean View Twin

Ocean View Twin

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View all photos for Superior Japanese Western, Extra Futon for 3rd person and more

Superior Japanese Western, Extra Futon for 3rd person and more

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View all photos for Accessible Room [North-wing or South-wing]

Accessible Room [North-wing or South-wing]

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View all photos for Villa Family Room

Villa Family Room

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View all photos for Garden Suite Villa

Garden Suite Villa

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View all photos for Garden Terrace Connecting Room (41m²×2 Rooms), Non Smoking

Garden Terrace Connecting Room (41m²×2 Rooms), Non Smoking

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Terrace Villa

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Private Pool Villa

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Forest Suite Villa

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View all photos for Fusaki Suite

Fusaki Suite

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View all photos for Family Room with Nature (infant)

Family Room with Nature (infant)

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View all photos for Fusaki corner suite

Fusaki corner suite

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View all photos for Superior Twin Room

Superior Twin Room

View all photos for Villa With Terrace