Ratings based on 541 Verified Reviews
Real reviews from guests who’ve stayed
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 23 Sep. 2024 on Hotels
Comment from Hotel Management
26 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Valuable Guest,Thank you for your perfect rating! They really motivate us to show the best that FER can offer to everyone. We hope to welcome you back here once again - with the same quality that you came to enjoy.
by A verified traveller from Dubai
Posted 22 Sep. 2024 on Expedia
Warm friendly service and excellent location
Comment from Hotel Management
26 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Romy,Thank you for your kind words! We're delighted to hear you enjoyed our warm, friendly service and excellent location. It's wonderful to know our team made a positive impact on your stay. We hope to welcome you back soon for another fantastic experience!
by A verified traveller
Posted 18 Sep. 2024 on Expedia
Everything was great!
Comment from Hotel Management
26 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Boris,We're very pleased to see that everything went accordingly. Our doors are always open for you; and our service is always of the highest quality. Hope to see you soon!
by A verified traveller
Posted 17 Sep. 2024 on Expedia
Absolutely amazing. The property is clean, welcoming and pleasant. The staff is helpful and knowledgeable. Great with recommendations and everything in between. Great stay!
Comment from Hotel Management
26 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Joel,Thank you for sharing your wonderful experience! We’re thrilled to hear you enjoyed the cleanliness, welcoming atmosphere, and helpful staff. Your feedback truly helps future guests make the ultimate choice for their stay!
by A verified traveller
Posted 17 Sep. 2024 on Hotels
Amazing hotel and staff! Location is great but we had few sketchy encounters on the street at night.
Comment from Hotel Management
26 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Valuable Guest,Thank you for your review and for sharing your experiences at FER and in Istanbul. We're really glad that your stay was amazing, although it pains me and the whole staff to see that you had some issues on the street during nighttime. We work hand in hand with the police force on all issues, and we're really sorry that Istanbul left a negative mark on you in terms of security. We hope to see you once again here though, as we're certain that your experience was nothing but an exception.
by A verified traveller
Posted 16 Sep. 2024 on Expedia
Comment from Hotel Management
26 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Kanako,Thank you so much for the perfect review! I'm sure the whole staff is going to appreciate your rating and we'll be eager to see you for the next time at FER, where you'll certainly have another perfect stay!
by A verified traveller
Posted 14 Sep. 2024 on Expedia
Hotel is in a great central location. Map of all the important sites near the hotel was very helpful. Concierge and staff services were excellent.
We liked the first room (404), but found the smell in the room very unpleasant and had to request a room change the next day.
The air conditioning runs very cold no matter how high the temp and how low the fan we set them at. Room gets too stuffy without any airflow.
Comment from Hotel Management
15 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Jenny,Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you found our central location, the map of nearby sites, and our concierge and staff services to be excellent.We sincerely apologize for the inconvenience you experienced with the smell in your initial room and the air conditioning. Your comfort is our top priority, and we regret that we fell short in these areas. We are currently reviewing our air conditioning systems to ensure they provide a more comfortable and adjustable environment for our guests.Thank you for bringing these issues to our attention. We will address them promptly and take steps to prevent similar concerns in the future. Should you decide to stay with us again, please let us know if there’s anything specific we can do to enhance your experience. We would love the opportunity to make your next visit exceptional.
by A verified traveller
Posted 11 Sep. 2024 on Hotels
Great holiday, excellent hotel, very nice staff.
Will come again.
Comment from Hotel Management
13 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Değerli Misafirimiz,Yorumlarınızı Expedia kullanıcılarıyla paylaştığınız için teşekkür ederiz. Otelimizden ve ekibimizden memnun kalmanız bizler için büyük bir onur. Tekrar sizlere aynı hizmeti gösterebilmek için FER'e bekleriz.
by A verified traveller
Posted 7 Sep. 2024 on Expedia
Comment from Hotel Management
9 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Ornela,Thank you for your perfect review! Seeing our guests satisfied always motivates my team to show greater service to our guests. We hope to see you and your family once again at FER. If you have any specific highlights or suggestions, we'd love to hear them. Looking forward to welcoming you back!
by A verified traveller
Posted 5 Sep. 2024 on Expedia
My husband and I enjoyed our stay at Fer hotel, we were there for a week. Staff are attentive and helpful, it was quiet and clean. Aesthetically pleasing. I can’t fault anything, highly recommended.
Comment from Hotel Management
6 Sep. 2024 by Fatih Furat - FER Hotel Guest Relations Agent, Hotel Management
Dear Anita,Thank you so much for your wonderful feedback! We're delighted to hear that you and your husband had such a positive experience at FER. It’s great to know that you found our staff attentive and helpful, and that you enjoyed the quiet and clean environment we strive to maintain.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.