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Grand Suites Family Resort

2.5 star property
Art Deco hotel with 3 outdoor pools and 2 hot tubs

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Photo gallery for Grand Suites Family Resort

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Exterior
Suíte Premium Triplo
View from property
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Hot tub
    Hot tubHot tub
  • All-inclusive
    All-inclusiveAll-inclusive
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included

Explore the area

Map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Popular LocationPrainha de Itá19 min walk
  • Popular LocationIta Thermals Park4 min drive
  • Popular LocationCaracol Lookout10 min drive
  • AirportConcórdia Airport (CCI)84 min drive

Room options

View all photos for Suíte Premium Triplo

Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium Triplo

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Jetted bath
Bathrobes
Hairdryer
Separate bath and shower
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxo Adaptado

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Adaptado

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Champagne service
Cable channels
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Double

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Double

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Champagne service
Cable channels
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo Superior Double

Luxo Superior Double

Luxo Superior Double

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Minibar
Champagne service
Cable channels
Daily housekeeping
  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxo King

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo King

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Champagne service
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Superior King

Luxo Superior King

Luxo Superior King

Highlights

Soundproofed
Air conditioning
LCD TV
Hairdryer
Minibar
Champagne service
Cable channels
Daily housekeeping
  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suíte Premium King

Suíte Premium King

Suíte Premium King

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Jetted bath
Bathrobes
Hairdryer
Separate bath and shower
  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Ita

A family-friendly stay in Ita awaits you at Grand Suites Family Resort. You'll be within a 20-minute walk of Prainha de Itá and 1.9 km (1.2 mi) from Ita Thermals Park. Highlights at this Art Deco hotel include 3 outdoor swimming pools, 4 bars/lounges and a restaurant. .The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 hot tubs, indoor swimming pool and 24-hour gym plus access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, a sauna and a conference centre. On weekday mornings free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this Ita hotel, you'll be 6.3 km (3.9 mi) from Caracol Lookout.

What's nearby

  • Prainha de Itá - 19 min walk
  • Ita Thermals Park - 4 min drive
  • Caracol Lookout - 10 min drive
  • Condá Arena - 80 min drive
  • Chapecó City Hall - 81 min drive

Getting around

  • Chapeco (XAP) - 90 min drive

Restaurants

  • ‪Confraria Itá - ‬6 min drive
  • ‪Restaurante Império das Carnes - ‬4 min drive
  • ‪Bar Molhado - ‬2 min walk
  • ‪Servita - ‬7 min drive
  • ‪Azaleia Plantas e Café - ‬6 min drive

About this property

Grand Suites Family Resort

Art Deco hotel with 3 outdoor pools and 2 hot tubs
Some rates at Grand Suites Family Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Grand Suites Family Resort, you'll find 3 outdoor swimming pools and 2 hot tubs along with an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, an arcade/games room, and gift shops/newsstands are also featured at the family-friendly Grand Suites Family Resort. Free self parking is available.

This Art Deco Ita hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 4 levels
  • 4 bars or lounges
  • Built in 2020
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Grand Suites Family Resort offers 126 air-conditioned accommodations with minibars and a hairdryer. LCD televisions come with cable channels. This Ita hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 spa tubs
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free supervised activities for children
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Guest services

  • Daily housekeeping
  • Proposal/romance packages

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Art Deco architecture
  • Building
  • Built in 2020
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Suites Family Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 10:00 PM
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 February to 31 December.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Frequently asked questions

What is the cancellation policy at Grand Suites Family Resort?

Grand Suites Family Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Suites Family Resort?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Grand Suites Family Resort on 1 Jul 2024 start from NZ$229.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Suites Family Resort?

Yep, Grand Suites Family Resort has a free self car park.

Are there any beaches close to Grand Suites Family Resort?

Yep, Grand Suites Family Resort is a short 19-minute walk from Prainha de Itá.

Does Grand Suites Family Resort have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Grand Suites Family Resort?

Grand Suites Family Resort features 3 outdoor pools, 2 hot tubs and an indoor pool.

Is Grand Suites Family Resort family-friendly?

You bet! With amenities such as a children's pool, free supervised childcare and a playground, it's no surprise that Grand Suites Family Resort is a hit with families.

Does Grand Suites Family Resort serve breakfast?

You bet, complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Grand Suites Family Resort?

No, Grand Suites Family Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Suites Family Resort?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Grand Suites Family Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Grand Suites Family Resort?

No, pets and service animals are not allowed.

Grand Suites Family Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 83 reviews" "
Rating 8 - Good. 28 out of 83 reviews" "
Rating 6 - Okay. 12 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isis Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma estrutura fantástica.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidável
Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023

10/10 Excellent

Jackson L

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Eliane

Stayed 1 night in Jan 2023

6/10 Okay

Sergio Roberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Faz falta um chefe de cozinha para o restaurante. Muito aquém das cinco estrelas anunciadas.

4/10 Poor

EDGAR AUGUSTO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opção de lazer.
Hotel confortável com pessoal extremamente cordial e solicito, dedicação quase familiar. Oferece diversão tanto para crianças como para adultos.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de bodas
Incrível! Tudo novinho! Cama excelente! Piscinas ótimas!
Stayed 2 nights in Oct 2022

10/10 Excellent

Cristiane

Stayed 1 night in Oct 2022

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência muito boa, adorei a estadia, as piscinas e o carinho dos monitores com meu filho (tia Blue, tia Pink e tio Paçoca), a equipe muito atenciosa. Parabéns a toda equipe.
Stayed 3 nights in Oct 2022

10/10 Excellent

RENE

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tem potencial
Hotel novo, apartamentos limpos, estrutura excelente, funcionários engajados, contudo, necessitam de um treinamento constante, a exceção do Leandro, que atende no bar da recepção que é excelente. A comida deixou a desejar, em que pese ter em Chef no hotel, o mesmo carrega muito nos temperos e as combinações são estranhas. Possuo filhos e criança quer comer arroz branco, carne e batata frita (feijão tinha todos os dias), mas as demais não. Enfim, entendo que o hotel tem potencial, mas precisa de um ajuste fino.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Razoável pois o atendimento deixou muito a desejar, o hotel não tem estacionamento
Stayed 1 night in Sep 2022

10/10 Excellent

DIVISORIAS

Stayed 2 nights in Aug 2022