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Hotel Pousada Esmeralda

2.5 star property
Family-friendly pousada with free breakfast and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pousada Esmeralda

Property grounds
Front of property
Exterior
Lobby
Outdoor pool, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Breakfast included
  • Pet-friendly

Explore the area

Map
Estrada do Parque Nacional Km 04, Benfica, Itatiaia, 27580-000
  • Itatiaia National Park
    4 min drive
  • Itatiaia National Park Visitor Center
    11 min drive
  • Cachoeira do Pitu
    12 min drive
  • Resende (REZ)
    35 min drive

Room options

View all photos for Superior Chalet

Superior Chalet

Superior Chalet

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
LED TV
Ceiling fan
Sofa bed - queen
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet (Master)

Chalet (Master)

Chalet (Master)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
LED TV
2 bedrooms
Ceiling fan
  • 48 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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Room

Hotel do Sino

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (111)
The price is NZ$120
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Hotel do Sino

About the area

Itatiaia

A family-friendly stay in Itatiaia awaits you at Hotel Pousada Esmeralda. You'll be 2.2 km (1.4 mi) from Itatiaia National Park and 8.4 km (5.2 mi) from Cachoeira do Pitu. Highlights at this pousada include a restaurant, an outdoor swimming pool and free buffet breakfast. .The pousada's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the pool loungers along with access to ecotours and horse riding/hire. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this Itatiaia pousada include Cachoeira Veu de Noiva and Poronga, Véu de Noiva & Itaporani Waterfalls.
View more Pousadas in ItatiaiaOpens in a new window

What's nearby

  • Itatiaia National Park Visitor Center - 11 min drive
  • Cachoeira do Pitu - 12 min drive
  • Cachoeira Veu de Noiva - 15 min drive
  • Casa do Chocolate - 20 min drive
  • Pequena Finlândia - 22 min drive

Getting around

  • Resende (REZ) - 35 min drive

Restaurants

  • ‪Graal Itatiaia - ‬14 min drive
  • ‪Giardino Del Napoli - ‬31 min drive
  • ‪Pousada Campo Alegre - ‬9 min drive
  • ‪Restaurante Fornalha - ‬9 min drive
  • ‪Restaurante Girafa - ‬10 min drive

About this property

Hotel Pousada Esmeralda

Family-friendly pousada with free breakfast and outdoor pool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a library, and barbecue grills are also featured at the family-friendly Hotel Pousada Esmeralda. Free self parking is available.

Smoking is allowed in designated areas at this Itatiaia pousada.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Conference rooms
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Pousada Esmeralda offers 14 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 42-inch LED televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include a safe and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Ecotours
  • Foosball table
  • Horseback riding/rentals
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: BRL 58 per pet, per day, plus a deposit of BRL 58 per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: BRL 58 per night
  • Pet fee: BRL 58 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Pousada Esmeralda Itatiaia
Esmeralda Itatiaia
Hotel Pousada Esmeralda Itatiaia National Park Brazil
Esmeralda Brazil Itatiaia
Hotel Pousada Esmeralda Itatiaia
Hotel Pousada Esmeralda Pousada (Brazil)
Hotel Pousada Esmeralda Pousada (Brazil) Itatiaia

Frequently asked questions

What is the cancellation policy at Hotel Pousada Esmeralda?

Hotel Pousada Esmeralda offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Pousada Esmeralda?

Yep, Hotel Pousada Esmeralda has a free self car park.

Does Hotel Pousada Esmeralda have a pool?

Hotel Pousada Esmeralda has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Pousada Esmeralda a romantic place to stay?

Couples dining and a lounge bar, as well as fireplaces and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Pousada Esmeralda.

Is Hotel Pousada Esmeralda family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Hotel Pousada Esmeralda is a hit with families.

Does Hotel Pousada Esmeralda serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily from 8:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Pousada Esmeralda?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Pousada Esmeralda?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Pousada Esmeralda?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Pousada Esmeralda Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

5.0/10

Amenities

8.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
this hotel is in great area but need a major upgrade not in 2019 standard wifi food selection etc...... the owner was nice but out of touch with hotel standard
Stayed 1 night in Apr 2019

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos a pousada,o atendimento foi excepcional. Todos os funcionários são muitos atenciosos, comida excelente!
Stayed 4 nights in Dec 2021

10/10 Excellent

Virgilius de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parabéns pelo atendimento prestado pelo proprietário e por todos os empregados!
Stayed 2 nights in Nov 2021

10/10 Excellent

Lierce Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De bem com a natureza
Um lugar maravilhoso no meio da natureza, ótimo para se desligar de tudo e relaxar!
Stayed 2 nights in Sep 2021

10/10 Excellent

FÁTIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O Local sonhado, desejado e encontrado. Amei!
Local lindo, calmo, silencioso, organizado, pessoas muito educadas e cordiais. Super recomendo! Já com saudades...
Stayed 4 nights in Jul 2021

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Pousada gostosa e aconchegante. Ótima para quem quer se desconectar e relaxar. Quarto amplo, bem ventilado, cama confortável e limpeza ok. Café da manhã bem servido e gostoso. James e seus funcionários sao mto atenciosos e receptivos, fizeram nos sentir em casa e mto especiais.
Stayed 3 nights in Sep 2020

10/10 Excellent

Vagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para descansar.
Eu e minha esposa gostamos muito, um belo espaço, com muito verde, equipe atenciosa, em especial o Jaimes e João, hotel com instalações rústicas, mas acolhedora, excelente para quem quer descansar e dar um tempo na agitação das cidades grandes, retornaremos com certeza.
Stayed 2 nights in Oct 2019

10/10 Excellent

SONIA, Rio de Janeiro capital

Travelled with partner
Liked: Cleanliness, staff & service
o Atendimento foi muito bom !! o lugar é muito bonito e tranquilo o ótimo para descansar !!! tudo bom!!
Stayed 2 nights in Sep 2019

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento espetacular!
Local charmoso, mas o destaque ficou mesmo para o cuidado que os proprietários têm com seus hóspedes. Fizeram nossa estadia especial. Parabéns!!!
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
O serviço de internet. Wi-fi não funciona nos quartos, somente na recepção.
Stayed 2 nights in May 2019

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER INDICO
Sensacional. Tranquilo. Super agradável. É possível ouvir o som dos pássaros e o desaguar da Cachoeira de dentro do chalé.
Stayed 1 night in Dec 2018

8/10 Good

Sergio

Liked: Staff & service
Disliked: Property conditions & facilities
Foi apenas uma diária. Pessoal e dono muito cordiais. As comodidades de banheiro e conservação do chalé um pouco ruins.
Stayed 1 night in Oct 2018

2/10 Terrible

gilmar

Disliked: Staff & service, property conditions & facilities, room comfort
Não recomendo
Péssimo atendimento com muita arrogancia..... chegamos as 19:30 e o atendente não tinha nossa reserva e me questionou que eu deveria ter o voucher impresso, pois não tinha acesso ao email para confirmar e o " patrão" estava viajando...... mostrei a reserva no meu celular e mesmo assim foi dificil resolver..., depois foi a insatisfação com o pedido para o jantar onde tinha apenas 2 opções e minha esposa solicitou para alterar um prato pois tinha algum alimento que ela não gostava.... Não podia alterar o prato... fomos comer fora em um restaurante simples na estrada uma delicia com preços justos..... quarto horrivel tudo velho cama dura horrivel, amanhacemos com dores nas costas, toalhas que pareciam lixas, muito pernilongo, não tinha estacionamento ficando nosso carro torto na passagem de outros carros... café da manhã bem simples... e por azar eu derramei suco na mesa ao me servir fui avisar o atendende que fez uma cara e nem respondeu ao meu pedido de desculpas... resumindo saimos em pleno domingo as 09:00 procurando outro hotel.... realmente este hotel não condiz com o anunciado.
Stayed 1 night in Sep 2018

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

José Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidade
A chegada na pousada foi tranquila, tudo que eu precisava, paz e calmaria em um lugar agradável. A internet wi-fi só funciona na recepção, mas para quem não quer ser incomodado e aproveitar a tranquilidade do local, vale muito a pena.
Stayed 1 night in Jun 2018

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada ideal para casais
Pousada muito aconchegante, com funcionários e os proprietários muito gentis e atenciosos. O quarto é acolhedor e a lareira faz a diferença nos dias de frio. Um ponto a melhorar seria o chuveiro que poderia ser melhor pois sai muito pouca água e não esquenta muito em dias de frio como passei.
Stayed 2 nights in Jun 2018

10/10 Excellent

Fabio Luis, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo local para descobrir o parque.
Serviço impecável. A pousada é muito bem cuidada pelo proprietário. Parabéns pela localização e limpeza do local. Exite uma cachoeira muito fotogenica do outro lado da rua. Recomendo. Usamos a pousada para uma caminhada até as Prateleiras no Parque Nacional de Itatiaia.
Stayed 2 nights in May 2018

10/10 Excellent

César Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico.
Simplesmente fantástico, uma ótima recepção pelos funcionários, a se destacar "Valdecir e Lilian". Um local maravilhoso e super aconchegante, com uma comida maravilhosa e lindas paisagens. Super indico a qualquer um que queira, viver momentos de sossego, felicidade e muita paz. Meus parabéns a pousada Esmeralda e toda sua equipe, espero volar o quanto antes. Att. César.
Stayed 2 nights in Jan 2018

10/10 Excellent

MAXIMILIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A melhor opção de Itatiaia
Excelente opção para se hospedar nesta região. Fica apenas 5 km do Parque Nacional de Itatiaia e dez minutos de Penedo. A Pousada é muito tranquila, silenciosa e possui um atendimento maravilhoso. Cachoeira própria e trilhas dentro da propriedade. O chalé está todo equipado e muito limpo. Café da manhã excelente e jantar fantástico. Fuja do tumulto de Penedo e hospede-se na Pousada Esmeralda. Você estará fazendo a melhor escolha. Recomendo.
Stayed 2 nights in Jan 2018

8/10 Good

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Razoável.
Proprietários muito simpáticas. No entanto, as instalações da cabana que me foi cedida deixam a desejar. Banheiro, especialmente o box, muito encardido.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não podia ser melhor.
Tudo correu como outras avaliações ou seja, muito boa a pousada, confortável, os funcionários bem amáveis e atenciosos e tudo bem limpo. Adorei.
Stayed 2 nights in Jun 2017

6/10 Okay

Dulce Maria Viana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Decepcionante.
O local é incrível, com um potencial pouco explorado Serviço gentil, ótimo restaurante. O conforto é insuficiente, falta mobiliário na sala, o chuveiro é abaixo da crítica. Sugiro contratar um(a) designer de interiores para um "tapa" no visual e no conforto. Hoje, a relação custo-benefício está muito desequilibrada. Esperávamos muito mais pelo investimento ($) feito.
Stayed 2 nights in Jun 2017