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Hotel Mercator Itzehoe-Klosterforst

4.0 star property
Hotel in Itzehoe with 24-hour front desk and restaurant

Photo gallery for Hotel Mercator Itzehoe-Klosterforst

Interior entrance
Exterior detail
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Laundry
  • Pet-friendly
The current price is NZ$222
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
Hanseatenplatz 2, Itzehoe, SH, 25524
  • Aukrug Nature Park
    ‪4 min drive‬
  • Klinikum Itzehoe
    ‪4 min drive‬
  • Designer Outlet Neumünster
    ‪35 min drive‬
  • Hamburg (HAM)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - queen
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Hairdryer
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Bokel-Mühle am See

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (143)
The price is NZ$189
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Bokel-Mühle am See

About the area

Itzehoe

At Hotel Mercator Itzehoe-Klosterforst, you'll be 2.9 km (1.8 mi) from Klinikum Itzehoe and 5.2 km (3.2 mi) from Aukrug Nature Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Vis-a-vis, serves international cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 30-minute drive of this 4-property class Itzehoe hotel include Elbe and Wasserturm Elmshorn.

What's nearby

  • Klinikum Itzehoe - 4 min drive
  • Hagenbeck Zoo - 33 min drive
  • Volksparkstadion - 33 min drive
  • HolstenTherme - 33 min drive
  • Designer Outlet Neumünster - 35 min drive

Getting around

  • Itzehoe Station - 2 min drive
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Cappuccino - ‬13 min walk
  • ‪Ristorante La Stalla - ‬10 min walk
  • ‪Viet Cuisine - ‬17 min walk
  • ‪China Restaurant Lee - ‬15 min walk
  • ‪Eis Voß - ‬15 min walk

About this property

Hotel Mercator Itzehoe-Klosterforst

Hotel in Itzehoe with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and dry cleaning/laundry services are also featured at Hotel Mercator Itzehoe-Klosterforst. Free self parking is available.

This 4-star Itzehoe hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Mercator Itzehoe-Klosterforst offers 78 accommodations with a safe and a hairdryer. 35-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vis-a-vis

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 7.50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Pet fee: EUR 7.50 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 0 per stay
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Itzehoe Mercure
Klosterforst
Mercure Itzehoe
Mercator Itzehoe-Klosterforst
Mercure Klosterforst Hotel Itzehoe
Mercure Itzehoe Klosterforst Hotel
Mercure Klosterforst Hotel
Mercure Klosterforst
Mercator Itzehoe Klosterforst
Hotel Mercator Itzehoe-Klosterforst Hotel
Hotel Mercator Itzehoe-Klosterforst Itzehoe
Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe

Frequently asked questions

What is the cancellation policy at Hotel Mercator Itzehoe-Klosterforst?

Hotel Mercator Itzehoe-Klosterforst offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mercator Itzehoe-Klosterforst?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Mercator Itzehoe-Klosterforst on 28 Feb 2025 start from NZ$221.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mercator Itzehoe-Klosterforst?

Yep, Hotel Mercator Itzehoe-Klosterforst has a free self car park.

Are there any beaches close to Hotel Mercator Itzehoe-Klosterforst?

The closest beach to Hotel Mercator Itzehoe-Klosterforst is inoffizieller FKK Strand (43.9 km).

What makes Hotel Mercator Itzehoe-Klosterforst a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Mercator Itzehoe-Klosterforst.

Are there hot tubs in the rooms at Hotel Mercator Itzehoe-Klosterforst?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Mercator Itzehoe-Klosterforst serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Mercator Itzehoe-Klosterforst?

No, Hotel Mercator Itzehoe-Klosterforst does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mercator Itzehoe-Klosterforst?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Mercator Itzehoe-Klosterforst?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mercator Itzehoe-Klosterforst?

Cats and dogs are welcome at Hotel Mercator Itzehoe-Klosterforst, with food and water bowls on offer.

Hotel Mercator Itzehoe-Klosterforst Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 185 reviews
Rating 8 - Good. 80 out of 185 reviews
Rating 6 - Okay. 28 out of 185 reviews
Rating 4 - Poor. 7 out of 185 reviews
Rating 2 - Terrible. 2 out of 185 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pål

Awful experience
Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
Stayed 1 night in Jul 2024

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Yasmi O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice clean spacious room. Good service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Stayed 3 nights in Jul 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
No towels provided
No towels in the room, had to air dry
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Very exprnsive hotel. Very clean very comfortable. Front clerk was not so friendly.
Stayed 1 night in Mar 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel.
Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We only stayed for one night. The staff and service were excellent.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
reasonable hotel
not a bad place to stay, maybe a 20 min walk into town for restaurants. hotel restaurant was good

10/10 Excellent

Emma Jayne, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Itzehoe
Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family. Great breakfast, good wifi, 10 minutes walking from the centre, polite staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Itzehoe
The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.

10/10 Excellent

GE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.

10/10 Excellent

Bec, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Visit this part of Germany, it it FHA ing! And a lovely hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in zentraler Lage
Freundliches Personal, gutes Frühstück, großzügiges Zimmer und kostenloses Parken! Kurz: Alles super, klare Empfehlung.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas

Stayed 1 night in Oct 2024

10/10 Excellent

Timbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Ist ein angenehmes Ambiente.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite för hårda sägar för vår del och maten vi åt (soppa) var bara lite ljummen men bra frukost.
Stayed 1 night in Oct 2024

10/10 Excellent

anna

Liked: Amenities
We realy enjoyed our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024