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Snow King Resort Hotel & Luxury Residences

4.5 star property
Luxurious slopeside resort with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Snow King Resort Hotel & Luxury Residences

Outdoor pool, pool loungers
Breakfast, lunch, dinner served; American cuisine, pool views
Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
400 E Snow King Ave, Jackson, WY, 83001
  • Alpine Slide of Jackson Hole
    1 min walk
  • Snow King Resort
    4 min walk
  • Teton County Fairgrounds
    9 min walk
  • Jackson Hole, WY (JAC)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury One Bedroom Parlor Suite

Luxury One Bedroom Parlor Suite

Luxury One Bedroom Parlor Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 107 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Grab Bars)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury One Bedroom Condo

Microwave, coffee/tea maker, cookware/dishes/utensils

Luxury One Bedroom Condo

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 185 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Three Bedroom Condo

Premium bedding, in-room safe, desk, laptop workspace

Luxury Three Bedroom Condo

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 214 sq m
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible (Grab Bars)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Lodge at Jackson Hole
Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1008)
The price is NZ$346
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Lodge at Jackson Hole

About the area

Jackson

A luxury stay in Jackson awaits you at Snow King Resort Hotel & Luxury Residences. Within steps you'll find Snow King Resort and Jackson Town Square within a 15-minute stroll. Highlights at this ski resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Haydens Post, serves American cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. .Attractions within a 10-minute drive of this 4.5-property class Jackson resort include Grand Teton National Park and Jackson Hole and Greater Yellowstone Visitor Center.
View more Resorts in JacksonOpens in a new window

What's nearby

  • Snow King Resort - 4 min walk - 0.4 km
  • Jackson Hole Rodeo Grounds - 9 min walk - 0.8 km
  • Jackson Town Square - 12 min walk - 1.1 km
  • Jackson Hole Historical Society and Museum - 15 min walk - 1.3 km
  • Jackson Hole and Greater Yellowstone Visitor Center - 3 min drive - 1.9 km

Getting around

  • Jackson Hole, WY (JAC) - 15 min drive

Restaurants

  • ‪Snake River Brewery & Restaurant - ‬13 min walk
  • ‪StillWest Brewery & Grill - ‬5 min walk
  • ‪Roadhouse Pub & Eatery - ‬12 min walk
  • ‪Million Dollar Cowboy - ‬13 min walk
  • ‪Persephone Bakery - ‬11 min walk

About this property

Snow King Resort Hotel & Luxury Residences

Luxurious slopeside resort with a full-service spa
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Snow King Resort Hotel & Luxury Residences helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the resort's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a 24-hour fitness centre and ski passes.

This 4.5-star Jackson resort is smoke free.

  • 203 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1976
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Snow King Resort Hotel & Luxury Residences offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This Jackson resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Haydens Post

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1976
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 3 December.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1 per cent destination fee will be charged.
  • Resort fee: USD 43.72 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Ski storage

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 12 for children
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

King Snow
Snow King
Snow King Jackson
Snow King Resort Hotel Luxury Residences Jackson
Snow King Resort Hotel Jackson
Snow King Hotel
Snow King Resort (Grand Vista Lodging) Hotel Jackson
Snow King Resort Jackson Hole, WY
Snow King Resort Hotel Luxury Residences
Snow King Luxury Residences Jackson
Snow King Luxury Residences
Snow King Resort Hotel
Snow King & Residences Jackson
Snow King Resort Hotel & Luxury Residences Resort
Snow King Resort Hotel & Luxury Residences Jackson
Snow King Resort Hotel & Luxury Residences Resort Jackson

Frequently asked questions

What is the cancellation policy at Snow King Resort Hotel & Luxury Residences?

Snow King Resort Hotel & Luxury Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Snow King Resort Hotel & Luxury Residences?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Snow King Resort Hotel & Luxury Residences on 5 Dec 2024 start from NZ$259.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Snow King Resort Hotel & Luxury Residences?

Yep, there is an onsite spa at Snow King Resort Hotel & Luxury Residences. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Snow King Resort Hotel & Luxury Residences have a pool?

Snow King Resort Hotel & Luxury Residences has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Snow King Resort Hotel & Luxury Residences a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Snow King Resort Hotel & Luxury Residences.

Is Snow King Resort Hotel & Luxury Residences family-friendly?

You bet! With amenities such as an arcade and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Snow King Resort Hotel & Luxury Residences is a hit with families.

Does Snow King Resort Hotel & Luxury Residences serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Snow King Resort Hotel & Luxury Residences?

No, Snow King Resort Hotel & Luxury Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Snow King Resort Hotel & Luxury Residences?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Snow King Resort Hotel & Luxury Residences?

Check-in begins at 4 PM. Check-out time is 11 AM.

Snow King Resort Hotel & Luxury Residences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1000 reviews" "
Rating 8 - Good. 264 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with family
Location and the room were nice. The “5 star restaurant” food was terrible. Trust me and avoid it. Whatever you do, don’t order the peach cobbler. Canned peaches in cold soupy oatmeal that was torched on the top. Truly the worst dessert I’ve ever had in my life.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walk to downtown, great bar and pool area.
Stayed 1 night in Aug 2024

4/10 Poor

patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel & room was nice, view was disappointing.
Hotel & room was nice, view was disappointing. Picked a room with a balcony expecting an awesome view of the ski resort or the city since we were on the 5th floor. But ended up in room 570 which is about 8 feet above the outside entrance to the hotel parking lot. Then as far as view nothing but parking lot.
Stayed 1 night in Aug 2024

8/10 Good

Jodi

Travelled with partner
Liked: Cleanliness, staff & service
Good stay overall, however there was a consistent hum outdoors including overnight. Would appreciate bathroom to be more separated from the room, but that is just the design of this property.
Stayed 1 night in Aug 2024

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The bathroom floor wasn't clean on checkin. The gym was small for a resort and all activities putside gym and pool were not included in resort fee. The pool has cracks, needs upgrades and isn’t as big as it appears on photos. Thought over rated for price.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location and activities
Stayed 6 nights in Aug 2024

6/10 Okay

YARA, Laredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You can tell that's a better hotel for the winter during ski season. We went in the summer and the amenities weren't much at all while it's farther away from downtown Jackson where most of the action happens. Staff was friendly and helpful. Our room had a puddle of water in the middle of the night which was unclear where it came from, no signs of flooding from the bathroom or leak from the AC unit. Price wasn't bad compared to the area but I wish we had kept another reservation for less in a more centric hotel rather than thinking the VIP upgrade was going to get us anything extra, which it did not.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Glad I found out you had to ask for housekeeping
Stayed 7 nights in Jul 2024

6/10 Okay

Geoffrey, Encinitas

Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate that this facility has a fitness room and it was not available at several other resorts that I looked into for our trip. we also enjoyed the restaurant being attached to the building.
Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Misses the mark in then summer
Expensive for what it is in the summer. Bills itself as a luxury hotel but it’s older and worn. In the winter I could see the appeal with access the chairlifts but in the summer there are better places to stay for the money.
Stayed 1 night in Aug 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would be nicer if they had a shower and bathroom in the pool area. Nice vip perk to have a drink for 2. Nice room.
Stayed 1 night in Jul 2024

6/10 Okay

Philippe, Saint Paul de Vence

Travelled with family
Disliked: Amenities
Amenities very standard for a supposedly luxury resort.
Stayed 1 night in Jul 2024

10/10 Excellent

Elmer, Westborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a last minute booking and this place did not disappointed us Clean, easy and convenient Can’t wait to come back in the winter
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room, right in Jackson Hole, food activities and pool on premises. Great family spot.
Stayed 1 night in Jul 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very expensive room for one night. Hotel room was clean, but well worn and needs updating. The carpet in the lobby area is dirty and has wrinkles in it. Hotel needs some updating.
Stayed 1 night in Jul 2024

6/10 Okay

Rachel Dawn

Travelled with partner
The location is nice, I like the 4th level parking that was right beside our room. Our room was nice and we enjoyed the balcony. I wish the chairs were more comfortable on the balcony. Our biggest complaint in our stay is not the expected housekeeping. It states in the bathroom to “call for housekeeping services”. We believe this should be expected DAILY unless we put a tag on our door stating otherwise. We paid thousands of dollars for this trip for a couple of 2. The least we can expect is a cleaned room each day. On our third day we called the number and they asked, “what all would you like done?” I stated, “We mainly need new towels and toiletry, making the bed would be nice.” We came back to the room and all we received was new towels. I know we didn’t state to do the bed but I mean seriously? The next day, we didn’t request service, but came back to our room and everything had been done including bed made, trash out, new toiletry, new towels… we were happy and thought maybe it would continue without request. We never had housekeeping again and gave up on worrying to request. This is a huge inconvenience and feels more like allowing the staff to do less or the resort to have to pay them less to work. It’s ridiculous to charge us $200 in “resort fees” when we got BARE MINIMUM!
Stayed 5 nights in Jul 2024

10/10 Excellent

Lora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Would definitely stay there again
We loved the hotel. It was comfortable, beautiful and the staff were very friendly and helpful. Would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bethany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very kind front desk staff. Gave great local recommendations for meals!
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

It was comfortable and an easy walk to downtown.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service
A little far from everything.
Stayed 3 nights in Jul 2024