See all properties
Save

DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with free parking, a quick walk to Casey Jones Village

Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is NZ$246
includes taxes & fees
8 Feb - 9 Feb

Explore the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Music Highway Crossroads
    ‪9 min walk‬
  • Casey Jones Village
    ‪9 min walk‬
  • Old Hickory Mall
    ‪2 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Parlor)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Parlor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Executive Residency Jackson Northeast

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (903)
The price is NZ$202
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Best Western Plus Executive Residency Jackson Northeast

About the area

Jackson

DoubleTree by Hilton Hotel Jackson places you in the centre of Jackson, within just a 10-minute stroll of Casey Jones Village and within 30 minutes of Old Hickory Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Twist Grill and Bar, serves southern cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 6000 square feet (557 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Jackson hotel include Rusty's TV and Movie Car Museum and Jackson Bowling & Family Fun.

What's nearby

  • Casey Jones Village - 9 min walk
  • Old Hickory Mall - 2 min drive
  • Union University - 3 min drive
  • West Tennessee Healthcare Sportsplex - 6 min drive
  • The Ballpark at Jackson - 8 min drive

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Old Country Store - ‬10 min walk
  • ‪Umphy's - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Hotel with free parking, a quick walk to Casey Jones Village
DoubleTree by Hilton Hotel Jackson offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Jackson. Self parking is free.

This 4-star Jackson hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 8 levels
  • Conference rooms
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 1990
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Jackson offers 167 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults and USD 7 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Jackson?

DoubleTree by Hilton Hotel Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Jackson?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jackson on 8 Feb 2025 start from NZ$246.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Jackson?

Yep, DoubleTree by Hilton Hotel Jackson has a free self car park.

Does DoubleTree by Hilton Hotel Jackson have a pool?

DoubleTree by Hilton Hotel Jackson has an outdoor pool and an indoor pool.

What makes DoubleTree by Hilton Hotel Jackson a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Jackson.

Does DoubleTree by Hilton Hotel Jackson serve breakfast?

You bet, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Jackson?

No, DoubleTree by Hilton Hotel Jackson does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Jackson?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Jackson?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Jackson?

No, pets are not allowed.

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Reginald

My room was not made up during my stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cassie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and the pool was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nakendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Kristi

Travelled with partner
Disliked: Property conditions & facilities
Hotel is in dire need of updating. Sticky floors…no deadbolt on room door…bathroom smelled like raggedy underwear. My husband took a five minute shower in 8 inches of clogged water. Hotel is gross. Reviews can’t be trusted.
Stayed 1 night in Oct 2024

10/10 Excellent

Andranna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and a overall great experience
Stayed 1 night in Oct 2024

6/10 Okay

Bhaskar

Stayed 3 nights in Oct 2024

4/10 Poor

Edith

Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Stayed 4 nights in Sep 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Amma

Never made it. So they took my money
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki, Canon City

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Jessi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Double Tree in Jackson
Everything was great for the most part. AJ that checked us in was so nice. The room was exceptionally clean. Each staff member I crossed paths with was super friendly. The check out clerk wasn’t the most personable but it was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Logan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jackson TN
The room was clean and comfortable. The bathroom door didnt close all the way.
Stayed 1 night in Sep 2024

8/10 Good

amber

Stayed 1 night in Sep 2024

10/10 Excellent

Ole, Pomona

Stayed 1 night in Aug 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pickleball tournament stay
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay ok, I ve been billed by them as well as hotels.com and had to dispute their charge, it’s a headache I don’t need.
Stayed 1 night in Aug 2024

10/10 Excellent

CECILIA

Stayed 1 night in Aug 2024

4/10 Poor

CECILIA

Stayed 1 night in Aug 2024

2/10 Terrible

CECILIA

Stayed 1 night in Aug 2024

6/10 Okay

Bobby

Travelled with group
Liked: Staff & service, property conditions & facilities
Stay was find As a reward member I could have gotten cheaper rates and go toward my points Didn’t get rewards AAA or government discount when I asked before booking I was told that it would be applied if cost less I was deceived
Stayed 2 nights in Aug 2024

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024