Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

3.5 star property
Art Deco Jacksonville hotel in Southside with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Exterior
Property amenity
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • St. Johns Town Center
    4 min drive
  • Saint Vincent's Medical Center Southside
    4 min drive
  • Dog Wood Park of Jacksonville
    7 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    28 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Premium bedding
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Lake View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Premium bedding
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Jacksonville

At Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel, you'll be 3.3 km (2.1 mi) from St. Johns Town Center and 6.5 km (4 mi) from University of North Florida. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub. 2100 square feet (195 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .Places within a 15-minute drive of this 3.5-property class Southside hotel include HCA Florida Memorial Hospital and EverBank Stadium.

What's nearby

  • St. Johns Town Center - 4 min drive
  • University of North Florida - 6 min drive
  • HCA Florida Memorial Hospital - 9 min drive
  • EverBank Stadium - 12 min drive
  • Mayo Clinic Florida - 14 min drive

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Miller's Ale House - ‬13 min walk
  • ‪Jason's Deli - ‬17 min walk

About this property

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel

Art Deco Jacksonville hotel in Southside with free parking
Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2100 square feet (195 square metres) and includes conference space. A terrace, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Jacksonville hotel.

  • 96 guestrooms or units
  • 5 levels
  • 2100 sq ft of conference space
  • 195 sq. m of conference space
  • Built in 2009
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offers 96 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Weight limit: 80 lb per pet
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults and USD 5.00 to 21.00 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Frequently asked questions

What is the cancellation policy at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel on 26 Nov 2024 start from NZ$246.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

Yep, Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel has a free self car park.

Are there any beaches close to Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

The closest beach to Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel is Atlantic Beach (17.3 km).

Does Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel have a pool?

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel has an outdoor pool.

What makes Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel.

Does Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel serve breakfast?

Yeah, cooked-to-order brekkie is available weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

No, Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel?

Furry friends are welcome at Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel, with dog exercise areas on offer. Just so you know, there's a weight limit of up to 36 kg per pet.

Hotel Indigo Jacksonville-Deerwood Park, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1012 reviews" "
Rating 8 - Good. 188 out of 1012 reviews" "
Rating 6 - Okay. 56 out of 1012 reviews" "
Rating 4 - Poor. 31 out of 1012 reviews" "
Rating 2 - Terrible. 20 out of 1012 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shureka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

sean, Wesley Chapel

Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Stayed 2 nights in Jul 2024

10/10 Excellent

Janis

Stayed 1 night in Jul 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff amazing, beds super extra firm.
I would not stay at this hotel again. The people were awesome. Absolutely loved the staff. The area was quant and quiet. Our king bed however was extra** firm and good for nothing. I mean our sleep sucked. My husband had to get ice for neck and almost visit urgent care for his neck pain. My husband and I were even fighting to sit in a chase lounge or a desk chair to stay off of the bed. We were there for 5 days… A blowup mattress would have been even more comfortable. Please fix the beds!
Stayed 5 nights in Jul 2024

10/10 Excellent

Joshua C

Liked: Cleanliness, staff & service, property conditions & facilities
Parking wasn't great. Overall, would recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

LaShauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johneise, Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Sandra, Whitehall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area for what we were in Jacksonville for. Good accommodation, clean and nice staff
Stayed 3 nights in Jul 2024

6/10 Okay

Roberta

Travelled with partner
Loved the location! Cleaning of the room was ok dirty pillow cases 3 out of 4, hairs in shower in the walls, and floor was sticky walking on it. Only tea options in the room were both decaffeinated. Told bar was open till midnight but it wasn’t no adult drinks available to purchase in case and the front desk employee didn’t even acknowledge us and ask us if we needed help finding anything or engage in anyway! Our ice machine was broken on our floor so we went to every other floor trying to get enough ice to fill our ice bucket even 1/2 way full but floor 2 and 5 didn’t work at all and 3&4 were barely spitting out any! Loved having a fridge in room and the reading lights on the headboard are very nice! As we exited upon check out again the front desk person didn’t even look up or at us to acknowledge our presence. Just not the warm welcoming staff we are used to in hospitality quite sad. Even upon leaving we said hi and wished the house keeper on our floor a good day and she looked very unhappy to be there and no response.
Stayed 1 night in Jul 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the hotel. The only drawback is there is no coffee in the lobby. I did try to get coffee at the bar/restaurant one morning and waited about 10 mins and left. There was only one person waiting on tables. My son lives in Jacksonville and I visit often. Please start self serve coffee in the lobby.
Stayed 3 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for relaxing
We had a great time staying at Indigo . It was very calm and quiet so it was very easy to kick back relax and enjoy some time with my partner. Would love to come back and stay even longer next time!
Stayed 1 night in Jul 2024

2/10 Terrible

Stephanie

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The hotel is in a really nice area and the property is nice, however, this hotel has bed bugs. We got bit up by bed bugs the first two nights and had to move rooms. I was on edge the entirety of my stay here because I did not want to take the bed bugs home with me.
Stayed 4 nights in Jul 2024

10/10 Excellent

heidi

Stayed 2 nights in Jul 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It Has its Perks!
This is a nice, cute hotel! An excellent view of the lake! Very quiet. Lobby staff was extremely friendly and helpful. Overall clean facilities and wonderful location! You are near food, theater, shopping, etc. My primary complaints: 1) the shower drain had a rank odor after sitting overnight. 2) I was confused by the way the room was serviced. Once they came in and made the beds but didn’t remove the trash or they didn’t show up at all. 3) There was no curtains, only shears so I had no control over the rising sunlight. Otherwise it was a decent stay.
Stayed 6 nights in Jul 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, room comfort
Overall trip was great ,good location , very pretty on the outside , hotel seems to be in need of an update , breakfast was a little pricey , 18 bucks you could throw some grits on the plate with the omelet , but i would not be hesitant to stay at any of your properties
Stayed 3 nights in Jul 2024

10/10 Excellent

Shi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in, pleasant staff. We pre- paid for breakfast and glad we did. Although, not a lot on the menu it was just enough. I had the egg white veggie omelette with English muffin and spouse had regular omelette with bacon and sausage with English muffin both were delicious! Hotel smells amazing! We will definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not For Me
Had a weekend stay and while the property itself seemed nice, my whole stay was soured by the lack of guest service. Arrived Friday to my room, it was clean and tidy but felt a bit damp, after inspection it appeared the AC in the sitting/living area was broken and had leaked all over the carpet to the point it was soaked. Notified the front desk and they dryly said they would have housekeeping and maintenance address. This never happened. Mentioned it again Saturday morning to employee Lashun, he was equally unfriendly and simply said we will look into it. I went out for the day returned in the evening and nothing addressed. Luckily that night the front desk employee was very friendly and moved me from rooms. She mentioned there was no notes in the room file for service. I recognize that Indigo may be more of a value level hotel but I've had better service at lower level establishments.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Favorite Place
Our stay was 2 nights and 3 days. The spot is so nice. The staff is nice and the location is beautiful. Location is close to eating and shopping. The pool was clean. The lake is nice. Sweet turtles !! The food is amazing !!
My Sunday breakfast
My Saturday breakfast
Turtles at the lake
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room with a giant walk-in shower
Stayed 2 nights in Jul 2024

10/10 Excellent

Viktor V., Cleveland

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in the room
Stayed 6 nights in Jul 2024