Grand Hyatt Jakarta

5.0 star property
Luxury hotel connected to a shopping centre in Jakarta with 5 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hyatt Jakarta

Exterior
Lobby
Premium bedding, minibar, in-room safe, desk
Outdoor pool, pool loungers
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
  • Bundaran HI
    2 min walk
  • Plaza Indonesia
    3 min walk
  • Grand Indonesia
    4 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    44 min drive

Room options

Room, 2 Single Beds (Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Bundaran View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 2 Single Beds (Bundaran View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Family Room, City View (1 King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room (1 King Bed, with Bundaran View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite (Bundaran View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 75 sq m
  • Sleeps 5
  • 1 King Bed

Grand Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 75 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Club Access, Bundaran View)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, City View (Capital)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

Suite (Capital, Bundaran View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Kitchenette
Fridge
  • 100 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Single Beds (Club Access, Bundaran View)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Room, 1 King Bed (Club Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

1 King Bed With Bundaran View

  • Sleeps 2
  • 1 King Bed

Premier Suite

  • Sleeps 2
  • 1 King Bed

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

1 King Bed With Club Access

  • Sleeps 2
  • 1 King Bed

Family King Room With Bundaran View

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Capital Suite Bundaran View Non Smoking

  • Sleeps 2
  • 1 King Bed

2 Twin Beds With Club Access

  • Sleeps 2
  • 2 Single Beds

Grand Suite

  • Sleeps 2
  • 1 King Bed

Family King Room With City View Non Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Deluxe King Room with Bundaran View Smoke-Free

  • Sleeps 2
  • 1 King Bed

2 Twin Beds With Bundaran View

  • Sleeps 2
  • 2 Single Beds

Capital Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

2 Twin Beds With City View

  • Sleeps 3
  • 2 Single Beds

1 King Bed With City View

  • Sleeps 3
  • 1 King Bed

1 King Bed With Club Access And Bundaran View

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Grand Suite Bundaran View Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Twin Room With Bundaran View Non Smoking

  • Sleeps 2
  • 2 Single Beds

2 Twin Beds With Club Access And Bundaran View

  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Jakarta

Grand Hyatt Jakarta puts you in the heart of Jakarta, connected to a shopping centre and within steps of popular attractions like Bundaran HI and Plaza Indonesia. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Grand Cafe, is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. 7556 square feet (702 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Central Jakarta hotel include Grand Indonesia and Thamrin City Shopping Mall.

What's nearby

  • Bundaran HI - 2 min walk
  • Plaza Indonesia - 3 min walk
  • Grand Indonesia - 4 min walk
  • Sarinah Mall - 7 min walk
  • Thamrin City Shopping Mall - 9 min walk

Getting around

  • Bundaran HI MRT Station - 3 min walk
  • Jakarta Sudirman Station - 14 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪Sana Sini - ‬2 min walk
  • ‪Tous les Jours - ‬1 min walk
  • ‪Grand Cafe - ‬2 min walk
  • ‪The Back Room - ‬1 min walk
  • ‪Makaron - ‬3 min walk

About this property

Grand Hyatt Jakarta

Luxury hotel connected to a shopping centre in Jakarta with 5 restaurants
Grand Hyatt Jakarta offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 7556 square feet (702 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Grand Hyatt Jakarta. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

  • 424 guestrooms or units
  • 26 levels
  • 5 dining venues
  • Conference rooms
  • 7556 sq ft of conference space
  • 702 sq. m of conference space
  • Built in 1991
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Grand Hyatt Jakarta offers 424 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 31.76 per person
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • C's Steak And Seafood
  • Fountain Lounge
  • Grand Cafe
  • Poolside restaurant
  • Sumire

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Jakarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 31.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 31.76 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

What is the cancellation policy at Grand Hyatt Jakarta?

Grand Hyatt Jakarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Jakarta?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Jakarta on 6 Dec 2024 start from NZ$328.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Jakarta?

Yep, Grand Hyatt Jakarta has a free self car park. Additionally there is secured covered valet parking for USD 15 per day.

Are there any beaches close to Grand Hyatt Jakarta?

The closest beach to Grand Hyatt Jakarta is San Antonio Beach PIK 2 (14.6 km).

Does Grand Hyatt Jakarta have a pool?

Grand Hyatt Jakarta has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grand Hyatt Jakarta?

Grand Hyatt Jakarta features an outdoor pool, a steam room and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Grand Hyatt Jakarta a romantic place to stay?

Poolside dining and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hyatt Jakarta.

Is Grand Hyatt Jakarta family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Jakarta is a hit with families.

Does Grand Hyatt Jakarta serve breakfast?

You bet, buffet breakfast is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Jakarta?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Jakarta?

Yep, you can grab a meal at Grand Hyatt Jakarta's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Grand Hyatt Jakarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Jakarta?

No, pets and service animals are not allowed.

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 250 out of 379 reviews" "
Rating 8 - Good. 92 out of 379 reviews" "
Rating 6 - Okay. 25 out of 379 reviews" "
Rating 4 - Poor. 5 out of 379 reviews" "
Rating 2 - Terrible. 7 out of 379 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ridwaan, Rivervale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

SHeena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheer

Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor First Impression but Improved
Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until 3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel. Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team. Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport. While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.
Stayed 1 night in May 2024

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 1 night in Mar 2024

10/10 Excellent

liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The room was quite spacious and the service was amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 2 weeks. Besides the mosque singing loudly everyday at 4am, it was an amazing stay starting with the room number which was our anniversary. The service was great as well.
Stayed 13 nights in Feb 2024

6/10 Okay

Chi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bath towel is not clean and old, should replace with new ones
Stayed 3 nights in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.
Stayed 3 nights in Feb 2024

8/10 Good

Dede

Liked: Property conditions & facilities
Property are nice, food and drinks nut do good.
Stayed 1 night in Jan 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

CHEK MENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

faisal

Stayed 5 nights in Dec 2023

10/10 Excellent

moulayll

Stayed 4 nights in Dec 2023

10/10 Excellent

Nanak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good to be back with some new outlook around the lobby and room. Things to improve are the amenities. It’s a bit weird to find no body lotion and razor for a 5 star hotel (these two seem to be on request), also wishing the breakfast provides more variant than what they offer now, and limited place to walk around the food counters is a bit concerning when more people having breakfast, but overall it was a pleasant stay xx
Stayed 2 nights in Dec 2023

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the Christmas decor. Location was convenient for shopping as there are 2 big malls within walking distance. Hotel room is spacious with luxurious amenities
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is nice and lots of varieties as well. Next to Plaza Indonesia and just walk across to Grand Indonesia. Will visit again next time.
Stayed 5 nights in Nov 2023

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the experience
Clean, spacious and modem for a older hotel..
Stayed 3 nights in Nov 2023

10/10 Excellent

Triena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and luxurious
A short stay to recover from our international flight and before onward travel to Bandung. The room was spacious with an excellent shower. and long bath. Buffet breakfast was plentiful. The best part of our stay were the lap swimming pool and the evening for cocktails and oysters at the lounge where there was live music and a marvellous view of the fountain roundabout and traffic below.
Stayed 1 night in Nov 2023

10/10 Excellent

TAKATOSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here when I visit Jakarta. Whenever I stay here, I spend good time. Hotel is connected to a shopping mall.
Stayed 1 night in Oct 2023

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff! Every staff member I interacted with was excellent, helpful and extremely courteous. Fantastic gym. My favourite hotel in Jakarta.
Stayed 5 nights in Oct 2023

10/10 Excellent

jeffrey, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Cedric

Stayed 1 night in Aug 2023