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Hotel Santika Premiere ICE - BSD City

3.5 star property
Pagedangan hotel in Bumi Serpong Damai with free valet parking and free local area shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika Premiere ICE - BSD City

Front of property
Exterior detail
2 bars/lounges
In-room safe, desk, laptop workspace, rollaway beds
Garden

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339
  • Indonesia Convention Exhibition (ICE) - BSD City
    2 min walk
  • Aeon Mall BSD City
    17 min walk
  • QBig BSD City
    3 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    40 min drive

Room options

View all photos for Premier Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Suite Room, 1 King bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Free minibar items
LED TV
Bidet
Private bathroom
Free bottled water
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 2 Single bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Executive Suite Room, 1 King bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Free minibar items
LED TV
Bidet
Private bathroom
Free bottled water
  • 44.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 1 King bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 King bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Pagedangan

Hotel Santika Premiere ICE - BSD City places you steps from Indonesia Convention Exhibition (ICE) - BSD City and within a 15-minute stroll of Quantis Club. Highlights at this hotel include 2 bars/lounges, a restaurant and free valet parking. .The restaurant, Mandalika Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of a free area shuttle. .Attractions within a 30-minute drive of this 3.5-property class Bumi Serpong Damai hotel include Summarecon Mall Serpong and Blok M Square.

What's nearby

  • Indonesia Convention Exhibition (ICE) - BSD City - 2 min walk - 0.2 km
  • Aeon Mall BSD City - 17 min walk - 1.4 km
  • QBig BSD City - 3 min drive - 3.2 km
  • Eka Hospital - 5 min drive - 4.7 km
  • Summarecon Mall Serpong - 9 min drive - 9.4 km

Getting around

  • Legok Cisauk Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Kantin Myra - ‬4 min walk
  • ‪Bakmi GM - ‬17 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Carl's Jr - ‬14 min walk

About this property

Hotel Santika Premiere ICE - BSD City

Pagedangan hotel in Bumi Serpong Damai with free valet parking and free local area shuttle
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A free area shuttle within 10 km is available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hotel Santika Premiere ICE - BSD City. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Pagedangan hotel.

  • 285 guestrooms or units
  • 15 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2015
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Santika Premiere ICE - BSD City offers 285 air-conditioned accommodations with a safe and free newspapers. 40-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Pagedangan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mandalika Cafe

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Premiere ICE - BSD City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: IDR 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santika Premiere ICE BSD City Legok
Santika Premiere ICE BSD City Legok
tika Premiere ICE BSD City Le
Santika Premiere Ice Bsd City
Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE - BSD City Hotel
Hotel Santika Premiere ICE - BSD City Pagedangan
Hotel Santika Premiere ICE BSD City CHSE Certified
Hotel Santika Premiere ICE - BSD City Hotel Pagedangan

Frequently asked questions

What is the cancellation policy at Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santika Premiere ICE - BSD City?

Yep, Hotel Santika Premiere ICE - BSD City has a free self car park and free valet parking.

Is there a free airport shuttle available at Hotel Santika Premiere ICE - BSD City?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Santika Premiere ICE - BSD City?

Yep, you can grab a meal at Hotel Santika Premiere ICE - BSD City's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Santika Premiere ICE - BSD City?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Santika Premiere ICE - BSD City?

No, pets and service animals are not allowed.

Hotel Santika Premiere ICE - BSD City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 120 reviews" "
Rating 8 - Good. 55 out of 120 reviews" "
Rating 6 - Okay. 20 out of 120 reviews" "
Rating 4 - Poor. 7 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be refurbished and maybe some western food choices , staff very professional and polite
Stayed 1 night in Jul 2023

10/10 Excellent

Marc, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our conference opposite and wonderful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Yohanes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great breakfast!
Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Stayed 1 night in Feb 2023

10/10 Excellent

Desy, Yagoona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 1 night in Mar 2023

6/10 Okay

Hamza

Liked: Staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for staycation
overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
Stayed 1 night in Nov 2021

4/10 Poor

richard

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Need do some works
The service slow, the faucet keep broken and the worst is found stone at my food
Stayed 1 night in Sep 2021

6/10 Okay

Eugene

Stayed 1 night in Feb 2020

8/10 Good

Yunita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pleasant. The security at the basement always nice and have a good attitude
Stayed 1 night in Dec 2019

10/10 Excellent

Veerasak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Deric

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Ratnasari irawati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Fransnila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Amir

Liked: Cleanliness, room comfort
Nice hotel but terrible service
The check-in was terrible, way way under staffed w all d guests frm convention checking out.
Stayed 1 night in Oct 2019

2/10 Terrible

Thanks, Canada

Disliked: Staff & service, property conditions & facilities
No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at !
Stayed 2 nights in Sep 2019

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & super convenient!
Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two.
Stayed 1 night in Aug 2019

6/10 Okay

Humairah

Liked: Cleanliness, staff & service, room comfort
A pretty decent hotel
There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips.
Stayed 3 nights in Aug 2019

8/10 Good

Devane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but no complaints.. What I expected of a convention centre hotel. There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu
Stayed 1 night in Jun 2019

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with best food
there are 2 santika hotel in this. dont mixed up. This one is at convention center
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I don’t like the towels. They should have looked whiter. I don’t like the smell in the room. Apart from that, they were all good.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good location, just next to ICE BSD which make it very convenient if you have to attend some events there
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019